Jobs at Citi

Provides technology and production support for AU and NZ banking services, including payments, liquidity, trade, and investor and issuer services. The role manages operational resilience, regulatory compliance, business continuity, incidents, change governance, payment scheme approvals, clearing partner relationships, and third-party technology vendors. It requires expertise in local payment schemes, financial services platforms, ISO 20022, SWIFT messaging, APIs, operational risk, and regulated production environments.

Leads Citi’s Asia investigations function, overseeing complex employee misconduct, fraud, cyber, and regulatory investigations. Establishes regional investigation strategy, policies, controls, reporting, escalation processes, and investigative standards. Manages investigative teams, staffing, budgets, performance, and senior stakeholder relationships. Partners with regulators, law enforcement, intelligence agencies, and financial institutions, while briefing leadership on sensitive cases and root-cause findings. Requires extensive investigative management experience, knowledge of corporate threats, forensic accounting, e-discovery, data analytics, professional certifications, and flexibility for travel and critical after-hours work.

Provides 24x7 production application support, resolving incidents, managing changes and deployments, maintaining availability, and communicating status to stakeholders. Troubleshoots APIs, databases, web servers, cloud platforms, application servers, and monitoring systems. Supports capacity planning, resiliency, incident and problem management, process improvements, knowledge sharing, and collaboration with development, infrastructure, and business teams. Requires shift and occasional weekend support.

Provides technical and business support for Citi applications, maintaining production systems and operating environments. Monitors applications, performs risk reconciliations, resolves incidents, manages releases, documents procedures, and improves stability, efficiency, and effectiveness. Assesses production risks, coordinates with development teams and vendors, supports contingency planning, and ensures service-level and compliance requirements. Acts as a subject matter expert, coaches junior analysts, and leads support-related improvement initiatives with limited supervision.

Leads Citi’s domestic payments franchise across Australia and New Zealand, owning product strategy, roadmap, commercialization, P&L, innovation, regulatory engagement, risk governance, and client adoption. The role represents Citi with payment schemes, regulators, industry bodies, and market infrastructure providers; partners cross-functionally on product delivery and transformation; and manages a high-performing product team.

Leads the strategic vision, roadmap, commercialization, adoption, and financial performance of Citi’s digital platforms and data services across Australia and New Zealand. Manages CitiDirect, CitiConnect, onboarding, data, and AI offerings; partners with sales and client teams on go-to-market execution; represents client needs; oversees product delivery, enhancements, regulatory compliance, risk, and industry engagement.

Lead application support for Digital Custody Assets, manage incidents and outages, coordinate disaster recovery and resiliency tests, drive process improvements, enforce onboarding and non-functional standards, provide technical guidance to development, and manage a team of support engineers while partnering across technology and business stakeholders.

Lead technical strategy and end-to-end product development for complex financial instruments (OTC derivatives, exchange-traded derivatives, portfolio swaps). Define architecture and roadmaps, translate business needs into technical designs, manage delivery and controls, mentor a development team, coordinate with stakeholders, and ensure regulatory, risk, and operational compliance.

Lead the instant payments product for Australia and New Zealand, driving strategy, roadmap, P&L, product delivery, client engagement, regulatory compliance, and payments transformation initiatives.

Lead production support and SRE for Citi's digital asset platforms, owning incident management, observability, troubleshooting, and automation. Partner with product and engineering teams to diagnose root causes, implement scalable fixes, manage risks, and mentor junior engineers to improve platform reliability and performance across blockchain-connected systems.

The Senior Application Programmer will establish and implement application systems, manage SDLC processes, and develop technical solutions while ensuring compliance with Citigroup policies.

Senior leader owning Australia custody franchise: define product strategy and roadmap, drive P&L and launches, manage product lifecycle and client experience, ensure risk, control and regulatory compliance, coordinate cross-cluster initiatives and partner with operations and technology, and lead a small team to achieve financial and acquisition targets.