Teams at CNX

Design, build, and deploy AWS-based solutions—particularly Amazon Connect CX platforms—develop Lambda integrations and CloudFormation, create data pipelines and QuickSight dashboards, troubleshoot incidents, and collaborate with cross-disciplinary teams to deliver secure, well-architected cloud applications.

Lead end-to-end customer value for a CCaaS platform: shape pre-sales solutions, drive onboarding, adoption, retention and expansion, build success frameworks and teams, define ROI/TCO, oversee executive relationships and champion AI-driven contact centre optimisation.

Provide HR generalist support including employee relations, compensation and benefits, talent and performance management, onboarding, HRIS recordkeeping, HR metrics reporting, and partner with stakeholders to develop proactive HR solutions aligned with business objectives.