Teams at CNX

Lead end-to-end customer value for a CCaaS platform: shape pre-sales solutions, drive onboarding, adoption, retention and expansion, build success frameworks and teams, define ROI/TCO, oversee executive relationships and champion AI-driven contact centre optimisation.

Design, build, and deploy AWS-based solutions—particularly Amazon Connect CX platforms—develop Lambda integrations and CloudFormation, create data pipelines and QuickSight dashboards, troubleshoot incidents, and collaborate with cross-disciplinary teams to deliver secure, well-architected cloud applications.

Process, monitor, and control payments transaction processing for deposits across APAC. Ensure smooth operations, meet BNPPISPL operational objectives, and comply with alert management, guidelines, and policies.