PatientPoint Innovation & Technology Culture

How would you describe your approach to leadership, and how do you plan on building team culture?

My leadership approach cultivates a culture of innovation. I instill a mindset of continuous learning and growth, and I prioritize activities aimed at building trust, creating an environment where we feel empowered to share strengths and areas for improvement. By leveraging each other’s capabilities, we collectively work toward achieving team goals. Additionally, I emphasize the importance of fostering connections beyond our immediate team, acknowledging the value of collaboration to drive success across PatientPoint.

We place a strong emphasis on perpetual learning and development within our teams. Everyone has dedicated time for skill enhancement and exploration. This commitment fosters personal growth, ensures that we remain ahead of the latest tech advancements and drives innovation in our projects.

A recent testament to our commitment to innovation was the successful development of our mobile device-management solution using AWS IoT technology. This initiative stemmed from a fruitful proof of concept by one of our engineers following an intensive two-week study on AWS IoT. By investing in our team’s skill set and fostering a culture of innovation, we consistently deliver forward-thinking solutions.

How did you discover your passion for technology and how did you know you wanted to pursue a career in tech?

I didn’t set out to be in technology: I just found a program that matched my interests, talents and abilities and it grew organically from there. Data science was a very new field when I entered the space and it’s a huge area of incredible opportunity and challenges. It’s one thing to build a predictive model and get good results from an experiment. It’s a totally different ball game to actually get people to trust it, use it and make sustainable improvement that can be measured. 

I’ve grown in my leadership and influencing skills as much as my technical skills over the past few years because I’ve found it isn’t just about the work itself but also how you do it that matters. Faith has been an integral part of my adventure, and I always keep trying, learning and trusting I am where I need to be until I feel otherwise. I love learning new things and it’s fun for me to work with big data and use advanced analytic techniques to solve complex problems.