Jobs at SafetyCulture

As a Technical Architect, you will enable enterprise customers' success with SafetyCulture by leading technical strategies for high-value deals, designing secure solutions, and building trusted relationships with stakeholders.

Build end-to-end product features across frontend, backend, and mobile (leaning frontend/React Native). Integrate with platform systems, partner with principal engineer and cross-functional teammates, contribute to AI-native features, make pragmatic trade-offs, ship quickly, and raise technical quality through code review and collaboration.

Lead a team of engineers responsible for the Inspections SaaS product. Own day-to-day delivery, maintain technical health, triage incidents, drive process improvements, coach and grow engineers, contribute to technical direction, and collaborate across product, design, and customer teams. Hybrid role based in Sydney with some on-call responsibility.

Manage a portfolio of complex commercial property and liability claims (ISR focus) end-to-end, including FNOL, investigation, reserving, large-loss/CAT and BI claims, settlement negotiations, supplier oversight, regulatory compliance (GICOP, AFCA, Insurance Contracts Act) and stakeholder engagement. Provide technical claims guidance, contribute to MI/reporting, support business growth through market presence and coach junior staff.

Lead the build-out of end-to-end data, analytics and data science capabilities for the insurance business. Hands-on delivery of data capture, pipelines, reporting, statistical/ML models, data architecture selection, governance and compliance. Translate underwriting/pricing/claims questions into models and insights, embed AI/ML into workflows, and grow a geographically distributed data team.

Lead Marketing Technology strategy and team to build GTM tooling, data infrastructure, and AI capabilities. Own roadmap, marketing-owned Postgres lakehouse, internal tooling for 160+ GTM users, drive AI adoption, ensure delivery rigour and senior stakeholder alignment to improve pipeline, conversion, and revenue attribution.

Design and run the global partner enablement strategy for the Forge Partner Program. Build onboarding, certification, GTM and technical enablement paths; deliver training and coaching; create enablement assets and demo environments; track partner activation and readiness; collaborate with Product, Sales, Marketing, and Engineering to integrate partner feedback and scale partner-driven revenue.

The GTM Engineer role focuses on embedding technical and AI solutions within GTM teams to enhance operational efficiency, automating processes, and addressing sales pain points.

The Director of Customer Success leads and manages the APAC team, focusing on customer retention, advocacy, and driving value through strong leadership and collaboration with cross-functional teams.

Manage a portfolio of strategic and enterprise customers to drive product adoption, retention, expansion and ROI. Act as trusted advisor, create and execute rollout and engagement plans, collaborate with Sales, educate customers on product features and best practices, and advocate customer needs to influence product roadmap and continuous improvement.

Responsible for overseeing the technical direction for identity management and access control systems. Will lead complex feature deliveries, conduct code reviews, and ensure team growth while focusing on customer needs and technical quality.

The GTM Enablement Lead improves go-to-market performance by developing enablement strategies and programs, ensuring the readiness of customer-facing teams through training and resources, and driving sales effectiveness across regions.

The Revenue Systems Specialist will lead AI strategy across revenue systems, collaborating with Sales, RevOps, and Engineering to enhance processes, efficiency, and automation in sales workflows.

You will manage the entire sales cycle from discovery to close, focusing on understanding customer challenges and delivering tailored solutions. Building trusted relationships and effectively negotiating deals is key to this role.