Teams at Stake

Lead Stake’s KYC team while owning operational performance, capacity, quality, coaching, and delivery. Develop and execute a FinCrime transformation roadmap, improve customer and compliance workflows, partner with Product, Engineering, Data, and Compliance, and launch AI-enabled agentic processes with appropriate human oversight and quality assurance. Use data to identify problems, measure outcomes, and drive sustainable operational change.

Own Stake’s lifecycle strategy across activation, engagement, retention, and re-engagement. Use customer behavior, data, segmentation, personalization, and experimentation to build relevant customer journeys and improve engagement, retention, and lifetime value. Partner with Growth, Product, Engineering, AI, Creative, Performance Marketing, and Data teams to identify opportunities, measure impact, and continuously improve customer experiences.

Lead Stake’s AML/CTF compliance program across Australia and New Zealand as the appointed AML/CTF Compliance Officer. Responsibilities include managing regulatory change, strengthening financial crime controls, advising on new products and markets, partnering with Product, Technology and Operations, improving compliance through automation and AI, engaging regulators and executives, and developing a high-performing financial crime function.