Synchrony
Synchrony Compensation & Benefits
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
How are the compensation & benefits at Synchrony?
Strengths in parental and family support, holistic wellbeing benefits, and fair pay practices are accompanied by concerns about benefit affordability, pay variability, and the intensity of some roles. Together, these dynamics suggest a robust total-rewards package whose perceived value can depend on individual health-cost sensitivity, compensation history, and role demands.
Positive Themes About Synchrony
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Parental & Family Support: Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits: Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation: Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Considerations About Synchrony
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High Benefits Costs: Health insurance costs are characterized as feeling pricey for some, particularly for those less accustomed to paying for coverage. This can dampen the perceived value of otherwise comprehensive benefits.
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Unfair & Opaque Compensation: Compensation is described as varying for similar roles, with pay influenced by prior salary rather than the role’s value. This can create perceptions of unfairness despite broader equity commitments.
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Poor or Misaligned Recognition & Rewards: High-volume, metrics-driven customer service and collections roles are described as stressful and mentally draining. Feedback suggests the intensity of these roles can challenge perceptions of whether rewards sufficiently match the demands.
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