Mondiale VGL Logo

Mondiale VGL

Key Account Manager

Posted 5 Days Ago
Be an Early Applicant
In-Office
Sydney, New South Wales, AUS
Mid level
In-Office
Sydney, New South Wales, AUS
Mid level
Own and grow a portfolio of strategic logistics clients by driving retention, service quality, profitability, and supply chain optimization. Build senior client relationships, lead account reviews and onboarding, manage SOPs, margins, pricing, escalations, and exceptions, and collaborate with global operations and sales teams. The role requires freight forwarding expertise, commercial acumen, market intelligence, and knowledge of multimodal logistics, customs, compliance, and supply chain flows.
The summary above was generated by AI
Company Description

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we’ve connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people brings diverse perspectives and shared ambition.

We’re proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Job Description

The role

At Mondiale VGL, you’ll take ownership of a portfolio of strategic clients and become their trusted advisor, not just their point of contact. You’ll bring your freight forwarding and supply chain expertise to the table, pair it with sharp commercial instincts, and help our clients move smarter while growing profitably alongside us.

This is a high-visibility role. Your voice will be heard, your ideas will be valued, and your results will be seen.

What you’ll be doing

  • Owning and growing a portfolio of key accounts, driving service excellence, retention and profitability
  • Building strong, multi-level relationships as your clients’ go-to person
  • Leading proactive account management, including regular reviews, reporting and QBRs
  • Turning global market trends and disruptions into practical strategies that clients can act on
  • Overseeing onboarding, SOPs and the ongoing optimisation of client supply chains
  • Keeping a close eye on margins and commercial performance at shipment and account level
  • Resolving escalations and managing exceptions with calm and confidence
  • Collaborating with operations, sales and global teams to deliver consistent results
  • Spotting new opportunities through research and networking, and keeping Client Intelligence accurate and up to date

Qualifications

What you’ll bring:

  • 4+ years with strong end-to-end freight forwarding expertise across multimodal movements
  • Deep understanding of PO management, supply chain flows, and operational best practice
  • Commercial acumen with experience managing margins, P&L, and pricing strategies
  • Confidence navigating complex logistics scenarios, customs, and compliance requirements
  • Ability to interpret market intelligence and provide strategic advice to clients
  • Advanced systems knowledge, including freight platforms, reporting, and visibility tools
  • A proactive, solutions-focused mindset with a strong sense of ownership

If you’re ready to step into a role where you can influence, optimise, and elevate client supply chains while working with a globally connected team—Mondiale is ready for you.

 

Additional Information

Why Mondiale VGL?

  • Be part of a dynamic and growing team in a global company with over 40 years of industry expertise
  • Join a supportive, energetic environment where no two days are the same
  • Build a career where your impact drives the future of the logistics and freight teams

If you're passionate about client service and ready to take your career to the next level, we'd love to hear from you! Apply now and be part of the team at Mondiale VGL.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day.

Similar Jobs

3 Days Ago
Easy Apply
Remote or Hybrid
Australia
Easy Apply
Senior level
Senior level
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
Manage strategic enterprise accounts for Acquia’s SaaS solutions, driving retention, renewals, upsells, and cross-sells. Build relationships with stakeholders and procurement teams, develop data-driven account plans, mitigate churn, advocate for customers internally, and coordinate cross-functional teams. Maintain accurate Salesforce records, forecasting, and account documentation while exceeding expansion and revenue targets.
Top Skills: Acquia Digital Experience PlatformDrupalGoogle WorkspaceSalesforce
3 Days Ago
In-Office or Remote
2 Locations
Mid level
Mid level
Retail • Manufacturing
Manage a national portfolio of distributors, partners, and key customers while driving sales, distribution, profitability, channel growth, and new business acquisition. Responsibilities include developing joint business and channel plans, monitoring sales and inventory, preparing proposals, supporting negotiations, analyzing market data, and collaborating with Sales, Marketing, Supply Chain, and Finance. This is a 12-month parental leave contract based in North Sydney with hybrid working.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
10 Days Ago
In-Office
Sydney, New South Wales, AUS
Senior level
Senior level
Hardware • Software • Analytics
Manage strategic accounts across Australia and New Zealand, drive sales and order growth, develop account and business plans, identify new opportunities, negotiate with customers and partners, forecast performance, and coordinate internal stakeholders to deliver technical solutions and service improvements. The role requires strong relationship management, consultative technical sales experience, data center industry knowledge, and achievement of account KPIs.
Top Skills: MS Office

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account