Jobs at Apex Group

Lead and manage onshore and offshore transfer agency operations, mentor team leaders, oversee client onboarding and service delivery, implement target operating model, handle escalations and incident reporting, and support operational projects to ensure performance excellence and client satisfaction.

Partner with APAC regional leaders to standardise and optimise budgeting, forecasting, monthly reporting and governance. Drive financial planning, analysis, process automation, KPIs, and alignment with Group FP&A to support strategic decision-making across multiple countries.

Manage NAV operations and a team of investment analysts to deliver timely, accurate valuations and unit prices. Oversee data entry/reconciliations, controls (SSAE 18), audit liaison, regulatory reporting, client relationships, process improvements, and staff training.

Coordinate and implement compliance and AML processes for fund services: complete due diligence, supplier questionnaires, client compliance letters, incident/breach reporting and investigations, internal audits, control testing, policy and procedure development, training, regulatory monitoring and regular compliance reporting.

Manage client relationships and delivery for transfer agency services, ensuring regulatory and client reporting deadlines, quality checking transactions and statements, overseeing reconciliations, compliance remediation, team training, and supporting projects and client meetings.

Support transformation and integration initiatives by eliciting requirements, mapping current/future processes, producing user stories and acceptance criteria, supporting testing and implementation, and analyzing impacts across operations, technology, risk and compliance.

Lead implementation and compliance of Apex Risk Management Framework across Australia. Provide risk advice and challenge to senior management, support client acceptance and incident management, produce risk reporting and trend analysis, implement governance, business continuity and remediation, and promote risk-based decision making and accountability.

Lead change and communications for integration and transformation programs: develop change strategies and impact assessments, stakeholder engagement and communication plans, readiness and training activities, measure adoption and outcomes, and partner with project teams to embed sustainable change.