Justworks
What's the Company Culture Like at Justworks?
Frequently Asked Questions
Justworks has a mission-driven, collaborative culture built around camaraderie, openness, grit, integrity and simplicity. Teams combine structured communication practices with employee recognition, inclusive community-building and a shared focus on helping small businesses grow with confidence.
- Collaboration across teams and locations: Justworks employees work across functions, offices and time zones using clear communication norms and shared tools. Global teams rely on Slack, Loom, Jira, Notion, and detailed documentation so colleagues can contribute asynchronously. Product teams use regular brainstorms, check-ins and customer testing, while technology teams share work through weekly demos and open technical proposal sessions.
- Camaraderie supported by intentional rituals: Justworks creates opportunities for employees to build relationships beyond immediate projects. Onboarding cohorts participate in creative activities that introduce new hires to the broader company, while employee resource groups, cultural events, international gatherings and recreational communities help employees connect across identities and locations.
- Recognition in everyday work: Employee recognition ranges from established awards to informal appreciation. Remote and distributed teams use Slack messages and public acknowledgments to celebrate contributions, and new-hire videos are shared during companywide meetings to help employees feel known across the organization.
Bottom line: Justworks’ culture centers on collaborative problem-solving, open communication, inclusive teams and regular recognition that helps employees feel connected to both their colleagues and the company’s small-business mission.
Justworks's Candidate Tradeoffs
If you’re weighing whether Justworks is the right fit, these are the core tradeoffs to consider.
- Justworks places greater emphasis on a collaborative, supportive team environment than on highly independent, individual-first work styles.
Justworks Employee Perspectives
What are some examples of ways your company supports or advocates for the LGBTQIA+ community beyond the month of June?
Justworks focuses on opening space for honest feedback, and elevating the safety and wellbeing of LGBTQIA+ in the workplace. Most recently, Justworks updated language used within its app and platform to further recognize the nuances of the LGBTQIA+ experience in healthcare.
How does your company support and empower the LGBTQIA+ members of your team?
Cultivating an inclusive and equitable workplace, workforce and ecosystem is a top priority for Justworks.
LGBTQIA+ members are encouraged to bring their full selves to work, and it is highly encouraged that managers open space for different lived experiences. All Justworks managers participate in an inclusive people management training focused on relationship building, social identity in leadership and disrupting interpersonal bias.
Year round, LGBTQIA+-owned businesses can participate in our JustThrive program, offering credits for admin fees to create access around critical business tools Justworks offers for entrepreneurs hard at work.
Working with talented individuals worldwide has allowed us to learn from different cultures, ultimately enriching our work and the solutions we provide to customers.
We have an incredible culture of knowledge sharing at Justworks. Our teams lead with openness and a customer-centered view, which keeps the challenges of small businesses at the forefront of our work.
We’ve found that so many talented, kind people have been yearning to work at a company where the work matters and where we hold ourselves to high, specific and shared standards in how we work with one another.
On Justworks' revamped onboarding experience:
"Nobody wants to feel like they’re hired just to fill a seat. The whole goal here is to allow people to feel as though they can contribute quicker, that their role matters and that they have the tools available for them to do that, right from the beginning.”
Justworks Employee Reviews
What People Are Saying About Justworks
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Collaborative & Supportive Culture: Colleagues are often seen as approachable and helpful, with day-to-day collaboration and teamwork standing out as a consistent strength. Knowledge sharing and cross-functional support are frequently highlighted as part of how work gets done.
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People-First Culture: Company practices emphasize care for employees as whole people through wellness resources, ERGs, and thoughtful handling of difficult moments such as layoffs with enhanced support. Leadership signals and programs aim to reinforce belonging and individual well-being.
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Recognition, Pride & Shared Success: Formal recognition efforts—such as awards, public acknowledgments, and compensating ERG leads—underscore an emphasis on appreciating contributions. Many accounts point to feeling valued and proud to be part of the organization when these rituals and programs are visible.
Justworks's Benefits
Established employee awards to honor work and contributions
Offers an Employee Assistance Program (EAP)
Free Health Advocate membership for healthcare advocacy and access to our Employee Assistance Plan
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers Employee Resource Groups
Offers fitness stipend
Offers gym membership
Wellhub membership
Offers wellness programs
Justworks offers its employees multiple wellness perks, including access to Talkspace, Peloton, Kindbody, and a complimentary membership to Headspace.
Partners with nonprofits
Justworks.org is creating equitable access to entrepreneurship for early-stage minority- and women-owned businesses through its annual grant program.
Provides onsite meditation space
Provides opportunities to volunteer in the local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Engineering team utilizes pair programming
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
