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The Customer Success Engineer acts as a technical advisor and support for Algolia's customers, ensuring successful onboarding, service delivery, and ongoing technical assistance. They communicate technical concepts, conduct workshops, and collaborate with product and engineering teams to enhance customer experience and product adoption.
As the Manager of Site Reliability Engineering, you will lead a team focused on optimizing the reliability and scalability of Search Products. Your responsibilities include collaborating with leadership on technical strategy, mentoring team members, establishing engineering best practices, managing budgets, and ensuring service level agreements are met. You'll design monitoring systems and automate processes to enhance service performance and reliability.
As a Senior Product Manager, you will own the events data platform, driving adoption and integration experiences for customers. Collaborating with cross-functional teams, you'll craft a product roadmap based on insights, execute successful product launches, and leverage analytical skills to inform decision-making.
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