Top Customer Support Jobs in Sydney

As a Technical Customer Support Engineer at ClickHouse, you'll provide exceptional service, guiding users through support tickets, community engagement, and pre/post-sales activities. Collaboration with global teams is essential to define user requirements and improve support processes. Strong written and verbal communication skills, along with technical expertise in OLAP databases and cloud solutions, are crucial for success in this remote role.

As a Customer Support Engineer, you will respond to support requests, explain software features to customers, and ensure smooth deployments while liaising with the development team. This role requires strong communication skills in English and Japanese, and an understanding of data and analytical tools to assist in resolving customer issues.

The Customer Support Specialist at Nuvei will manage customer relationships, provide support via various communication channels, and troubleshoot issues efficiently. This role involves ensuring compliance with service level agreements, contributing to sales efforts, and enhancing the customer experience through product support.

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.

The Order Management and Logistics Customer Support Coordinator is responsible for providing support to dealers and internal customers regarding order management and logistics inquiries. The role involves utilizing Salesforce for CRM and CPQ, processing orders, coordinating communications between global teams, and generating timely reports. The coordinator also plays a key role in training dealer sales teams and supporting sales through internal order processing and logistics activity.

Lead the technology support for Nike's e-commerce business in Australia, coordinating with internal and external teams to handle incidents, ensure operational excellence, and maintain service quality through proactive communication and problem-solving in high-pressure situations.

As a Client Support Specialist, you will resolve product and software issues while providing excellent customer service. You will manage high-volume client inquiries, troubleshoot application problems, and maintain detailed records using Salesforce CRM. Your role aims to enhance the customer experience and achieve team KPIs.

As a Customer Experience Expert, you'll investigate and resolve customer complaints, recommend Dyson products, and support frontline teams with product knowledge. Your role focuses on ensuring customer satisfaction, high first call resolution rates, and continuous improvement in service processes.

As an Associate Support Specialist, you will provide first-level customer support by resolving inquiries and technical issues. You'll utilize your analytical skills to guide users and collaborate with engineering teams while maintaining relationships via various communication channels. This role involves managing multiple cases, updating knowledge bases, and identifying system bugs to enhance support documentation.