Top Customer Support Jobs in Sydney

The Customer Support Specialist will develop expertise in Klaviyo's platform to deliver exceptional customer support through email and live chat. Responsibilities include troubleshooting, resolving issues, engaging creatively with customers, and documenting solutions. A strong communicator who thrives in a collaborative environment is desired.

The Senior Customer Support role at Canva focuses on leading an enterprise support team for Enterprise Admins, driving engagement and operational effectiveness while collaborating with sales and success teams. Responsibilities include managing support tickets, coaching team members, and enhancing customer experience through strategic initiatives and cross-functional teamwork.

As a Customer Support Associate at Squarespace, you will resolve customer account issues promptly through live chat and email, delivering an exceptional customer experience. You will troubleshoot various inquiries and meet targets for quality and productivity. A dedicated home office setup is required and you're expected to work 40 hours a week, including weekends and holidays.

The Customer Support Specialist acts as a liaison between customers and internal teams, ensuring compliance with customer requirements through audits and data management. The role involves managing feedback, conducting operational audits, and compiling reports to improve service quality and customer satisfaction.

As a Customer Support Specialist, you'll handle high volumes of inbound customer requests via phone, chat, and email, becoming an expert in Clio’s products. You'll troubleshoot technical issues, provide solutions, coach users on self-service resources, and capture product feedback.

The Customer Success/Product Support Associate role involves providing technical support and client service for S&P Global Market Intelligence's Enterprise Solutions. Responsibilities include troubleshooting client issues, maintaining product documentation, monitoring support channels, and working with internal teams to develop solutions.

As a Customer Support Specialist, you will communicate with clients to ensure they utilize the Connecteam app effectively, helping them troubleshoot issues and enhance customer satisfaction. You'll manage incoming tickets, provide feedback to the Customer Success team, and educate clients on best practices tailored to their business needs.

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.