Top Customer Support Jobs in Sydney

The Customer Support Consultant will resolve customer issues via phone, email, and web chat, providing high-quality service and driving customer loyalty. Key responsibilities include using various digital systems, managing customer demands in a fast-paced environment, and collaborating with colleagues to improve customer experience and operational excellence.

As a Customer Support Specialist at Clio, you'll handle inbound requests via phone, chat, and email, troubleshoot technical issues, coach users on self-service resources, and capture feedback for product improvements, all within a fast-paced team environment focused on customer experience.

The Associate in Customer Support & Development will provide exceptional service and support to customers and internal teams without the pressure of a call center. The role involves proactive customer engagement, cross-selling opportunities, and business partnering with sales and marketing. Ideal candidates will have a customer-focused attitude and a desire for career growth in various business areas.

The Customer Support Coordinator will manage customer orders from entry to invoicing, support purchase orders, maintain records, and handle logistics. Safeguarding excellent customer service through communication and organization is essential, as well as managing multiple tasks and assisting in ad hoc duties.

The Technical Customer Support Engineering Manager will lead and grow the Support Engineering team, managing customer interactions and ensuring high-quality support. Responsibilities include team management, technical guidance, strategic support improvements, and acting as a liaison between customers and internal stakeholders. The role requires a technical background in customer support for SaaS and open-source software.

The Customer Support Manager leads and develops a team of support agents to ensure high-quality service for healthcare professionals using Clipboard Health. Responsibilities include performance monitoring, providing coaching, managing schedules, and enhancing support processes to maintain customer satisfaction.

As a Customer Support Analyst, you will implement monitoring systems, provide Level 1 client support, and propose process improvements to enhance operational efficiency.

As a Customer Support Representative, you will provide high-quality support to customers, resolve inquiries, process sales purchase orders, generate quotes using the Salesforce system, and maintain strong relationships with sales staff. You will also handle logistics and compliance guidance for the Asia region.

As a Customer Support Engineer, you will manage technical operations, troubleshoot customer issues, perform installations and upgrades, advocate for customer needs, and support technical sales activities. You'll work closely with customers and various teams to ensure satisfaction and full adoption of VAST products.