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Top Customer Support Jobs in Sydney

Reposted 23 Hours AgoSaved
Remote or Hybrid
Sydney, NSW
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Customer Support Representative, you will provide support and training for Dynatrace products, analyze performance data, and assist customers with configurations and best practices while working closely with an internal Analyst.
Top Skills: Dynatrace Query LanguageJavaScriptSplunk Search Processing LanguageSQL
2 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Software
As a Customer Support Consultant, you will resolve customer issues through phone, email, and web chat, while utilizing various digital systems and collaborating with a team to enhance customer experience.
Top Skills: SalesforceSlackZendesk
Reposted 4 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Software
The Customer Support Specialist will provide outstanding support to PropertyMe users, respond to inbound inquiries, triage requests, maintain knowledge base, and advocate for customer needs.
Top Skills: Zendesk
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.
Top Skills: AICdnVercel
Reposted 6 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Software
Lead and develop a Level 2-3 support team, manage high-impact escalations, analyze trends to drive service improvements, collaborate with Product/Engineering/Account teams, and support SaaS and on-premise environments to improve customer retention and satisfaction across APAC.
Top Skills: ItilOn-PremiseSaaSSalesforceServicenow
Reposted 7 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Healthtech • Telehealth
Provide customer-facing technical service across New England/Northern NSW for Philips medical equipment. Perform installation, commissioning, corrective and preventative maintenance, software/hardware upgrades, and technical escalations. Support sales lifecycle, minimize downtime, maintain stakeholder communication, and participate in ongoing training and on-call duties.
Top Skills: Biomedical EquipmentDiagnostic X-RayDxrImage Guided TherapyMagnetic Resonance ImagingMedical ImagingUltrasound
12 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Edtech
The VP of Customer Success & Support will lead a team to enhance family experiences, improve retention, and design operational frameworks for a national education company, with a focus on collaboration and strategic growth.
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Reposted 3 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Database • Analytics
As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
15 Days AgoSaved
In-Office
Sydney, NSW
Entry level
Entry level
Cloud • Legal Tech • Software
As a Customer Support Specialist, you will handle customer inquiries through various channels, advocate Clio's product value, troubleshoot technical issues, and contribute to service improvement.
Top Skills: Ai TechnologyCustomer Support Software
16 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Support Engineer, you will manage customer relationships, resolve technical issues, and support installations and troubleshooting for VAST products.
Top Skills: AIBash ScriptingFile ProtocolsHigh-Performance ComputingLinuxNetworkingObject StorageStorage Solutions
6 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
The Customer Support Specialist will assist Japanese-speaking enterprise customers with account management, provide effective communication, resolve issues, and contribute to the knowledge base.
Top Skills: Linux
Reposted 23 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.
Top Skills: Api Based WorkflowsDbtGitModern Database TechnologiesSQL
14 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.
Top Skills: APIsJavaScriptLlmsPythonTelephony Systems
Reposted 25 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Healthtech
Assist Cardiovascular team with compliance, logistics, and customer engagement tasks, ensuring documentation adherence and efficient operations.
Top Skills: AribaCventMS OfficeOnit
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