Top Customer Support Jobs in Sydney

Provide excellent customer support for Fenergo's SaaS solutions, manage customer interactions, incidents, and team priorities to ensure satisfaction and SLA compliance.

Provide technical support for Imprivata products, troubleshoot customer issues, maintain documentation, and collaborate with teams to enhance customer relationships.

As a Technical Customer Support Specialist, you will provide expert support to healthcare customers, troubleshoot payment issues, and enhance customer experiences.

Provide technical support to customers, manage technical operations, and escalate issues. Must have experience in complex storage solutions and Linux administration.

The Customer Support Engineer provides L2 technical support for SKUlibrary, resolves complex issues, enhances customer experience, develops Python scripts, and suggests process improvements.

Provide customer support through multiple channels, conduct QA reviews, optimize chatbot workflows, and document support processes.

Manage new client onboarding and lead the support team, ensuring timely delivery of projects while improving processes and enhancing customer satisfaction.

The Customer Support Consultant will resolve software application issues, communicate with clients, and contribute to knowledgebase development, while providing technical support for Fenergo's SAAS products.

The Senior Customer Support Specialist handles complex support inquiries, mentors the team, and collaborates with stakeholders to improve customer experience and support efficiency.

The role involves managing customer support tickets, building automation through AI agents, engaging with the customer community, and developing educational content.

As a Customer Support Consultant, you will resolve customer issues via multiple platforms, enhance customer experiences, and contribute to operational improvements.

The Customer Support Team Lead assists the Support Manager by handling administrative tasks, ensuring team goals are met, and providing leadership and communication skills.

As a Customer Support Specialist, respond to inquiries, manage part replacements, and ensure high-quality customer support through ticket systems.