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Top Customer Support Jobs in Sydney
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
As a Customer Support Analyst, you will enhance customer experience by resolving inquiries via email and phone, analyzing feedback for product improvements, and collaborating with various teams for efficient problem resolution.
Top Skills:
Communication ToolsHelp Desk Systems
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Provide technical support for Dropbox products, communicate with users, achieve KPI targets, and document recurring issues for product quality.
Top Skills:
JIRAmacOSWindowsSlackZendeskZoom
Fintech • Financial Services
Provide excellent customer support for Fenergo's SaaS solutions, manage customer interactions, incidents, and team priorities to ensure satisfaction and SLA compliance.
Top Skills:
AICustomer SupportSaaS
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
Provide high quality technical support to ASX customers, manage customer communications, monitor connectivity, and assist during various development phases.
Top Skills:
Api DevelopmentCall Logging SystemsFixNetworking ConceptsSalesforce
Artificial Intelligence • Software
Provide technical support to customers, manage technical operations, and escalate issues. Must have experience in complex storage solutions and Linux administration.
Top Skills:
Bash ScriptingLinuxNetworkingProgramming LanguagesStorage Solutions
eCommerce • Productivity • Software
The Customer Support Engineer provides L2 technical support for SKUlibrary, resolves complex issues, enhances customer experience, develops Python scripts, and suggests process improvements.
Top Skills:
APIsExcelPythonSQL
Artificial Intelligence
The role involves automating customer support using AI technology, diagnosing complex technical issues, and optimizing support workflows while enhancing customer experience.
Top Skills:
AIAPIsDiscordGitPylon
Fintech • Financial Services
The Customer Support Consultant will resolve software application issues, communicate with clients, and contribute to knowledgebase development, while providing technical support for Fenergo's SAAS products.
Top Skills:
SaaSSQL
Edtech • Enterprise Web • Mobile • Software • Analytics • Automation
The Senior Customer Support Specialist handles complex support inquiries, mentors the team, and collaborates with stakeholders to improve customer experience and support efficiency.
Top Skills:
HubspotIntercomJIRA
New
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Information Technology • Other • Biotech
The Customer Support Engineer assists with technical selections, manages purchase orders, provides order updates, and builds customer relationships to ensure satisfaction in water technology solutions.
Top Skills:
Crm SoftwareErps
Software
As a Customer Support Specialist at PropertyMe, you will provide exceptional support via phone, email, and chat while addressing customer inquiries, documenting interactions, and contributing to service improvements.
Top Skills:
Zendesk
Information Technology • Logistics
The Head of Customer Onboarding and Support oversees client onboarding and the support team, ensuring timely project delivery and customer satisfaction.
Top Skills:
B2B SaasCrm PlatformsHelpdesk ToolsTicketing Systems
Automation
The Customer Success Associate supports Australian users by resolving inquiries, educating them on the product, and contributing to documentation. They also manage strategic support projects, requiring strong problem-solving and communication skills.
Top Skills:
AICustomer Support SoftwareMachine Learning
Other
In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
Top Skills:
Customer Support SoftwareTicketing System
Other
Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.
Top Skills:
Zendesk
Cloud
Customer Support Engineers at Fastly provide technical support to customers, manage CDN configurations, communicate requirements to teams, and improve support systems.
Top Skills:
CurlLinuxNetwork Diagnostic ToolsProgramming LanguagesTracerouteUnix
Software
As a Customer Support Specialist, you'll provide high-quality support via phone, email, chat, and social media to help customers use the Timely platform effectively.
Top Skills:
SlackZendesk
Blockchain • Software • Web3
Provide customer support through multiple channels, conduct QA reviews, optimize chatbot workflows, and document support processes.
Top Skills:
ChatChatbot SystemsTelegramZendesk
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