Top Customer Support Jobs in Sydney

Customer Support Specialists at Klaviyo provide high-quality support to APAC customers, resolving issues through communication and technical troubleshooting while utilizing AI tools to enhance workflows.

Provide customer-facing technical service across New England/Northern NSW for Philips medical equipment. Perform installation, commissioning, corrective and preventative maintenance, software/hardware upgrades, and technical escalations. Support sales lifecycle, minimize downtime, maintain stakeholder communication, and participate in ongoing training and on-call duties.

Coordinate technical customer support and service activities, troubleshooting issues, processing orders, and maintaining accurate records while enhancing customer experience.

Coordinate service activities, serve as a customer contact, analyze technical implementations, troubleshoot issues, and maintain accurate records. Ideal for project coordination and operations professionals.

Provide multilingual (Japanese) customer support via tickets, phone, and chat; troubleshoot and investigate issues; communicate internally and externally; meet performance metrics; collaborate on projects and prioritize incidents while working in a hybrid Sydney hub.

As a Support Engineer, you will diagnose and resolve technical issues, collaborate with teams, and ensure customer satisfaction for an AI health product.

As a Customer Support Specialist, you'll manage customer inquiries, troubleshoot orders on Shopify, maintain CRM data, and improve processes while ensuring excellent client communications.

The role involves driving strategies for customer support, leading a global team, implementing AI and automation, and collaborating cross-functionally to improve customer support efficiency.

Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.

As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.

Provide technical support to customers, manage technical operations, and escalate issues. Must have experience in complex storage solutions and Linux administration.

As Director of Technical Support, you'll lead regional strategies to enhance customer satisfaction and service execution, ensuring alignment with global initiatives while managing operational metrics and cross-functional collaboration.

Seeking a Customer Support Manager to lead APAC regional support, enhance team performance, manage escalations, and drive operational excellence for customer satisfaction in a HealthTech startup.

Assist Cardiovascular team with compliance, logistics, and customer engagement tasks, ensuring documentation adherence and efficient operations.

The Customer Support Manager leads the contact centre, enhances customer experiences, optimizes operations, and manages a distributed team across Australia and the Philippines.

As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.