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Top Customer Support Jobs in Sydney

Reposted YesterdaySaved
Remote
Hybrid
Sydney, NSW
Junior
Junior
Healthtech • Security • Software • Cybersecurity
As a Customer Support Engineer I, you will provide technical support for Imprivata products, troubleshoot customer issues, and create knowledge articles while collaborating with various teams, ensuring customer satisfaction and meeting SLA targets.
Top Skills: AWSCiscoCitrixComptiaItilMicrosoftSalesforceVMware
3 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Software
Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.
Top Skills: Customer SupportFrontend DevelopmentNext.JsProduct ManagementReactTechnical Support
4 Days AgoSaved
Sydney, NSW
Entry level
Entry level
Information Technology • Software
As a Customer Support Analyst, you will liaise with financial services clients, logging incidents, troubleshooting issues, and ensuring quality communication to resolve client problems effectively.
Reposted 4 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Support Engineer, you'll resolve customer technical issues, support installations, and enhance customer satisfaction with VAST products.
Top Skills: Bash ScriptingLinuxNetworking
6 Days AgoSaved
Sydney, NSW
Entry level
Entry level
Healthtech • Other • Robotics • Biotech • Manufacturing
The Customer Support Representative will handle inquiries related to equipment service and repairs, manage parts dispatch, and support hospitals in coordinating repairs.
6 Days AgoSaved
Sydney, NSW
Entry level
Entry level
Healthtech • Other • Robotics • Biotech • Manufacturing
As a Technical Customer Support Representative, you'll manage email inquiries, coordinate demo equipment, track inventory, and ensure smooth operations for sales and hospital partners.
Reposted 8 Days AgoSaved
Sydney, NSW
Junior
Junior
Software
As a Customer Support Specialist, you'll provide expert-level technical support, resolve customer inquiries, work with engineering on issues, and enhance product adoption.
Top Skills: Intercom,Zendesk,Zapier
10 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Fintech • Financial Services
Provide technical support for Fenergo's software applications, troubleshoot issues, communicate with clients, and collaborate with project teams.
Top Skills: SaaSSQL

Featured Jobs

10 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • Financial Services
Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.
Top Skills: Customer Support ToolsSaas Applications
5 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Blockchain • Software • Web3
As a Live Chat Support Specialist, you'll provide customer support via live chat and email, troubleshoot issues, and flag user pain points for product teams.
Top Skills: CRMIntercomZendesk
Reposted 17 Days AgoSaved
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
Provide customer support by troubleshooting issues, building resources, and collaborating with the Product team to improve the Workvivo platform.
Top Skills: Mobile AppsSoftware ConceptsTicketing SystemsWeb Based Technologies
20 Days AgoSaved
Sydney, NSW
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist will handle inbound customer requests, troubleshoot issues, provide guidance, and promote Clio's features while ensuring a high-quality customer experience.
Top Skills: Google SuitemacOSMS OfficeWindowsZendesk
23 Days AgoSaved
Sydney, NSW
Entry level
Entry level
Software
As a Customer Support Consultant, you'll resolve issues via phone, email, and web chat, ensuring customer satisfaction and loyalty. You'll identify opportunities for improvement in services and products, while collaborating within a team to enhance performance. Strong communication and problem-solving skills are vital.
Top Skills: SalesforceSlackZendesk
18 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Edtech • Information Technology
The Support Engineer will assist clients with technical issues on the SaaS platform, troubleshoot problems, and collaborate with teams for solutions.
Top Skills: Atlassian SuiteBash ScriptingHtml 5JavaJavaScriptJSONLinuxSaaSSalesforceSQLXML
19 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Biotech
Provide high-level support to customers in the biotech industry, handling inquiries and sales orders while ensuring customer satisfaction and loyalty.
Top Skills: Google SuiteSalesforce
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