Top Customer Support Jobs in Sydney

The Associate in Customer Support & Development will provide exceptional service and support to customers and internal teams without the pressure of a call center. The role involves proactive customer engagement, cross-selling opportunities, and business partnering with sales and marketing. Ideal candidates will have a customer-focused attitude and a desire for career growth in various business areas.

The Underwriting Associate will provide high-level customer support to insurance brokers and policyholders, facilitate the underwriting process, and educate brokers on Coalition’s cyber insurance products while undertaking various administrative functions.

The Customer Support Coordinator will manage customer orders from entry to invoicing, support purchase orders, maintain records, and handle logistics. Safeguarding excellent customer service through communication and organization is essential, as well as managing multiple tasks and assisting in ad hoc duties.

The Customer Study Set-Up Representative ensures all received studies are properly managed and confirmed, including booking in the CRYOPDP System, communicating with local service providers, maintaining records, providing customer support, and escalating issues as necessary. They also back up the Study Set-Up Manager during their absence.

As a Trading Services Specialist, you will provide high-quality support to enterprise-level clients focusing on order entry, execution, and compliance. Responsibilities include monitoring trading activity, resolving technical issues, maintaining client relationships, and ensuring adherence to regulations. You will collaborate with internal teams to enhance services based on client feedback.

The Customer Service Representative will provide customer service to Australian and New Zealand customers, process orders, handle inquiries and complaints, and collaborate with the Customer Operations Manager and logistics team. Strong communication and Excel skills are essential.

As a Customer Support Engineer, you will manage technical operations, troubleshoot customer issues, perform installations and upgrades, advocate for customer needs, and support technical sales activities. You'll work closely with customers and various teams to ensure satisfaction and full adoption of VAST products.

The Support Specialist will provide analytics project support, resolve client requests, enhance existing processes, document guidelines, and collaborate with sales and consulting teams to ensure high client satisfaction and promote analytics solutions.

The Client Support Representative will assist Client Managers by managing service incidents for events, supporting ticket sales processes, and ensuring efficient communication with fans regarding event changes. Key responsibilities include handling account relocations, communications, and processing refunds in a detail-oriented and fast-paced environment.

The Resource Industries Support Representative will provide high-quality customer service and on-site support to a mining company. Responsibilities include ensuring safety, building customer relationships, maximizing fleet performance, executing sales strategies, and managing customer inquiries.

The Associate Support Specialist provides the first level of customer support, responding to customer inquiries and resolving technical issues by analyzing requests and guiding users to solutions. This role involves managing multiple cases, collaborating with engineering teams, maintaining knowledgebases, and identifying system bugs.