Top Customer Support Jobs in Sydney

Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.

As a Customer Technical Support Specialist, you'll provide high-quality technical support to ASX customers, manage connectivity, and assist in system releases, ensuring excellent customer experiences.

Provide excellent customer service by investigating and resolving customer queries related to the identity and location products via email, phone, and chat, while acting as a subject matter expert.

As a Customer Support Specialist, you will handle customer inquiries through various channels, advocate Clio's product value, troubleshoot technical issues, and contribute to service improvement.

As a Customer Support Engineer, you will manage customer relationships, resolve technical issues, and support installations and troubleshooting for VAST products.

The Customer Support Specialist will assist Japanese-speaking enterprise customers with account management, provide effective communication, resolve issues, and contribute to the knowledge base.

As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.

The Technical Customer Support Manager oversees daily operations and leads a team of Technical Specialists, focusing on performance management and support process improvements while ensuring customer satisfaction in a fast-paced environment.

Provide technical expertise on hardware and software issues, support customers and partners, deliver product training, and manage complaints and escalations.

The Customer Support Officer is responsible for addressing customer inquiries through various channels, resolving issues, maintaining databases, and enhancing customer loyalty through effective service and support initiatives.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

As an Enterprise Customer Support Specialist, you'll manage support tickets, troubleshoot issues, assist customers with workflows, and collaborate with Sales and Success teams to enhance customer experience.

The Customer Support Specialist handles inbound customer requests, promotes product adoption, troubleshoots technical issues, and contributes to knowledge management and service delivery improvements.

As a Customer Support Representative, you'll provide efficient support for customers, resolve inquiries, analyze metrics for improvements, and collaborate with teams to ensure customer success.

As a Technical Customer Support Specialist, you'll support enterprise customers with our API and ElevenAgents platform, diagnosing issues, communicating solutions, and providing ongoing technical assistance in English and Mandarin.

The role involves managing customer service inquiries, handling emergencies, coordinating dispatch, and providing support through calls and messages. Requires strong communication and problem-solving skills.

The Customer Support Specialist responds to inquiries, troubleshoots issues, collaborates with teams, and ensures customer satisfaction while maintaining service records.

The role involves managing customer interactions, scheduling service appointments, updating CRM systems, and ensuring client satisfaction in a remote environment.