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Top Customer Support Jobs in Sydney

Reposted 22 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Entry level
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Customer Support Specialists at Klaviyo provide high-quality support to APAC customers, resolving issues through communication and technical troubleshooting while utilizing AI tools to enhance workflows.
Top Skills: Ai ToolsAPIsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
Reposted 20 Hours AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Cloud
The Senior Customer Support Engineer (TLS) assists customers with TLS-related issues, maintains TLS infrastructure, and trains support engineers. They also communicate with engineering teams and improve support processes.
Top Skills: CdnDnsPki SystemsSsl/TlsTransport Layer Security (Tls)
Reposted 3 Days AgoSaved
In-Office
Sydney, NSW
Entry level
Entry level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
As a Customer Support Associate, you will assist users with Autodesk products, troubleshoot issues, manage requests across teams, and participate in various support projects, ensuring high-quality interactions.
Top Skills: Cloud-Based SoftwareMicrosoft SuiteOne DriveSalesforce
Reposted 3 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
eCommerce • Productivity • Software
The Customer Support Engineer provides L2 technical support for SKUlibrary, resolves complex issues, enhances customer experience, develops Python scripts, and suggests process improvements.
Top Skills: APIsExcelPythonSQL
4 Days AgoSaved
In-Office or Remote
Sydney, NSW
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist will handle inbound customer requests, advocate for Clio's services, troubleshoot product issues, and contribute to process improvements in a high-performing team.
Reposted 4 Days AgoSaved
In-Office
Sydney, NSW
Entry level
Entry level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Support Associate will support users of Autodesk products, troubleshoot issues, manage internal requests, and provide high-quality customer service across multiple communication channels.
Top Skills: Ai Productivity ToolsAndroidApple IosAutodesk Construction CloudMicrosoft SuiteSalesforce
4 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Industrial
This role performs administrative and clerical tasks in customer service, managing orders, invoicing, and customer communications, focusing on the order to cash process.
Reposted 10 Hours AgoSaved
In-Office or Remote
Sydney, NSW
Junior
Junior
Healthtech
Assist Cardiovascular team with compliance, logistics, and customer engagement tasks, ensuring documentation adherence and efficient operations.
Top Skills: AribaCventMS OfficeOnit
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Mid level
Software
The Customer Support Specialist will assist customers through various communication channels, troubleshoot issues, and enhance the usage of Timely's platform for better customer experiences.
Top Skills: SlackZendesk
5 Days AgoSaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Mid level
Mid level
Database • Analytics
As a Technical Customer Support Engineer, you will assist customers with ClickHouse, provide technical solutions, and collaborate with teams to enhance support services while building strong client relationships.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
Reposted 18 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Application Support Manager leads a Level 1 support team to ensure high-quality customer service, manage support operations, and drive continuous improvement initiatives.
Top Skills: ItilSalesforceServicenow
19 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
eCommerce • Retail
As a Customer Support Specialist, you'll manage customer inquiries, troubleshoot orders on Shopify, maintain CRM data, and improve processes while ensuring excellent client communications.
Top Skills: Customer Service Ticketing ProgramsGoogle SuiteMS OfficeShopify
Reposted 19 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Security • Software • Cybersecurity
The role involves driving strategies for customer support, leading a global team, implementing AI and automation, and collaborating cross-functionally to improve customer support efficiency.
Top Skills: AIMachine LearningZendesk
Reposted 11 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Cloud
Manage customer configurations, communicate needs to teams, and improve support processes while providing exceptional customer support in technical inquiries.
Top Skills: *Nix EnvironmentCurlNcNetwork Diagnostic ToolsProgramming LanguagesTraceroute
Reposted 24 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Software
Provide technical support to customers, manage technical operations, and escalate issues. Must have experience in complex storage solutions and Linux administration.
Top Skills: Bash ScriptingLinuxNetworkingProgramming LanguagesStorage Solutions
Reposted 25 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.
Top Skills: Api Based WorkflowsDbtGitModern Database TechnologiesSQL
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