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Top Customer Support Jobs in Sydney

Reposted YesterdaySaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Productivity • Sales • Software
The Technical Support Engineer resolves complex customer support cases, collaborates with internal teams, and manages technical inquiries with a focus on customer satisfaction.
Top Skills: Chrome Dev ToolsGraphQLOauthRest ApisSAMLScim
Reposted YesterdaySaved
Remote
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead a technical support team, ensure adherence to SLAs, coach staff, and drive customer support excellence in a global environment.
Top Skills: SaaS
Reposted YesterdaySaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Fintech • Financial Services
Manage customer support for Fenergo's SaaS applications, ensuring SLA compliance, customer satisfaction, and collaboration with technical teams. Lead a regional support team.
Top Skills: Customer Support ToolsSaas Applications
2 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Healthtech • Other • Robotics • Biotech • Manufacturing
As a Customer Support Representative, you'll provide essential support for demo and field service operations, coordinating repairs and managing customer queries while maintaining accurate records.
Reposted 19 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Software
Manage Customer Support Engineering team, ensuring exceptional customer experience, setting goals, handling cases, and improving cross-functional systems.
Top Skills: Customer SupportFrontend DevelopmentNext.JsProduct ManagementReactTechnical Support
12 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Cloud • Legal Tech • Software
Handle customer inquiries via phone, chat, and email while ensuring a seamless experience, troubleshooting issues, and advocating for Clio's features.
Top Skills: Google SuiteMS OfficeSaas ApplicationsZendesk
5 Days AgoSaved
Sydney, NSW
Mid level
Mid level
Software
The Customer Support Analyst will assist clients with technical issues, enhance user experience, and ensure customer satisfaction using various communication channels and tools.
Top Skills: AircallOmnichannelSalesforce
Reposted 10 Days AgoSaved
In-Office or Remote
Sydney, NSW
Junior
Junior
Biotech
Provide high-level support to customers in the biotech industry, handling inquiries and sales orders while ensuring customer satisfaction and loyalty.
Top Skills: Google SuiteSalesforce
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20 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Healthtech • Software
As a Customer Operations Specialist, you'll provide effective support through various channels, resolve issues, guide users, and enhance customer experiences.
Top Skills: Communication SoftwareCustomer Support Tools
Reposted 21 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Support Engineer, you'll resolve customer technical issues, support installations, and enhance customer satisfaction with VAST products.
Top Skills: Bash ScriptingLinuxNetworking
13 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Mobile • Productivity • Software • Cryptocurrency
The Director of Global Customer Support ensures excellent customer service, manages a dispersed team, tracks performance metrics, and drives process improvements.
20 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Marketing Tech • Retail
The Customer Support Executive role involves resolving customer inquiries via live chat and email, enhancing customer satisfaction as a key priority.
Top Skills: EmailLive ChatWhatsapp
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