Top Customer Support Jobs in Sydney

Resolve customer concerns, engineer solutions, and improve internal tooling while providing technical support across product areas like CDN and AI.

As a Customer Support Engineer, you will manage customer relationships, resolve technical issues, and support installations and troubleshooting for VAST products.

The Customer Support Manager leads a team to deliver exceptional customer service, drives performance improvement, and optimizes operational metrics for better efficiency and quality.

As a Product Expert, you will provide technical support to customers, utilize SQL and data analytics, advocate for customer needs, and help establish the local team in Sydney.

Provide technical expertise on hardware and software issues, support customers and partners, deliver product training, and manage complaints and escalations.

Serve as first point of contact for technical queries from ASX customers, monitor and maintain customer connectivity, support testing and release readiness, manage hotlines/inboxes per SLA, collaborate across teams, and drive process improvements to reduce operational risk.

The Customer Support Specialist handles inbound customer requests, promotes product adoption, troubleshoots technical issues, and contributes to knowledge management and service delivery improvements.

Provide frontline support to Spaceship members across email, chat, and phone; resolve account issues (deposits, withdrawals, verifications), manage complaints, escalate to compliance, use product knowledge and AI tools to deliver accurate, compliant responses, and feed member insights into product improvements.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

As a Customer Technical Support Specialist, you'll provide high-quality technical support to ASX customers, manage connectivity, and assist in system releases, ensuring excellent customer experiences.

The Customer Support Specialist responds to inquiries, troubleshoots issues, collaborates with teams, and ensures customer satisfaction while maintaining service records.

The role involves managing customer interactions, scheduling service appointments, updating CRM systems, and ensuring client satisfaction in a remote environment.

Provide excellent customer service by investigating and resolving customer queries related to the identity and location products via email, phone, and chat, while acting as a subject matter expert.

Provide prompt, professional support via email, chat, social media, and occasional calls for reservations and customer inquiries. Manage bookings, modify reservations, resolve issues, maintain records, coordinate with internal teams, and suggest process improvements.

As a Customer Support Specialist, you will handle customer inquiries through various channels, advocate Clio's product value, troubleshoot technical issues, and contribute to service improvement.

The Customer Support Specialist will assist Japanese-speaking enterprise customers with account management, provide effective communication, resolve issues, and contribute to the knowledge base.

The Customer Support Officer is responsible for addressing customer inquiries through various channels, resolving issues, maintaining databases, and enhancing customer loyalty through effective service and support initiatives.