Top Operations Manager Jobs in Sydney

Own marketplace operations and growth for new retail and merchant verticals. Lead launches, build dashboards and analyses, identify marketplace opportunities, coordinate product rollouts, assess retailer performance and P&Ls, and align Commercial, Sales, Marketing, Account Management, and Operations teams. The role requires strategic, analytical, and commercial experience in marketplace or platform environments, along with SQL, spreadsheet modeling, and strong stakeholder communication skills.

Leads and develops CRA and CTA teams supporting clinical trials. Responsibilities include coaching, resource planning, monitoring performance and quality, conducting site visits, ensuring GCP and regulatory compliance, managing operational risks, supporting recruitment and onboarding, and partnering with research sites, sponsors, and internal teams to achieve study objectives.

Leads a datacenter IT operations team and oversees site services, logistics, deployments, safety, security, compliance, and operational stability. The role manages technical staff development, coordinates with internal business groups, establishes quality standards, analyzes production operations, and drives corrective actions. It is fully onsite in Sydney, requires flexible working hours, Australian citizenship verification, and eligibility for Microsoft, customer, and government security screening.

Coordinates daily last-mile delivery schedules, truck collections, workforce planning, shipment tracking, compliance records, training, safety requirements, supplier documentation, invoicing support, and operational reporting. The role supports continuous improvement, standard operating procedures, service expansion, and communication among logistics managers, supervisors, transport providers, labour partners, and customer control teams.

Own consumer pricing strategy and optimization across APAC markets. Forecast fee performance, build analytical models, execute pricing changes, design experiments, monitor outcomes, and provide actionable performance insights. Partner with Product, Engineering, Operations, Finance, Legal, and Tax teams to launch pricing solutions and deliver growth, affordability, and profitability improvements.

Own the full billing lifecycle for enterprise accounts, including provisioning, subscription changes, renewals, offboarding, invoice corrections, audits, and revenue-integrity checks. Reconcile billing systems with contracts and Finance records, support month-end and quarter-end close, identify discrepancies and orphaned billing records, and collaborate with Sales, Customer Success, Finance, Legal, and Engineering. Improve billing processes through automation, guardrails, pricing migrations, and system enhancements.

Support day-to-day retail operations across Australia and New Zealand, partnering with store managers and cross-functional teams. Coordinate vendor and facilities management, assist with store openings and projects, maintain operational trackers and dashboards, analyze operational data, and support budget controls. Provide store support, training resources, and ensure operational consistency and service-level performance.

Manages a regional Security Operations Center supporting 24/7 incident investigation and response. Responsibilities include optimizing processes, workflows, playbooks, shift coverage, quality assurance, analyst development, training, cross-functional coordination, and operational metrics. The role provides technical leadership, supports detection and response initiatives, partners with Product and Support teams, operationalizes new services, and represents the organization in public speaking engagements.

Leads revenue strategy and operations for enterprise opportunities across Australia and New Zealand. Partners with Sales and Account Management on deal strategy, customer growth, forecasting, pricing, business cases, reporting, and commercial workflows. Builds scalable tooling, playbooks, and operating mechanisms while leading cross-functional initiatives involving Product, Finance, Legal, Risk, and Operations. Improves pipeline visibility, performance insights, and execution across new business, expansion, and retention.

Manage Customer Success operations systems, reporting, data quality, workflows, renewal tracking, and onboarding coordination. Maintain platforms such as Salesforce, Gainsight, Zendesk, and Intercom; produce dashboards and QBR data; identify process improvements; support tooling requests; and collaborate with CSM, Renewals, and Onboarding teams. The role also uses AI-assisted tools to improve data cleanup, reporting accuracy, and operational efficiency.

Leads strategic growth for major APAC restaurant partners by developing joint business plans, evaluating commercial investments, analyzing performance, building scalable reporting and operational tools, and influencing product development. Partners with Commercial, Finance, Product, Engineering, and Operations teams to establish KPIs, solve complex business problems, align senior stakeholders, and deliver measurable commercial outcomes.

Lead APAC courier pricing strategy and operations by analyzing marketplace performance, building pricing and forecasting models, guiding cross-market initiatives, launching pricing products with engineering and policy teams, scaling courier supply, and balancing investment with consumer experience. The role requires strong analytical, problem-solving, cross-functional collaboration, project ownership, and communication skills in a fast-paced environment.

Leads strategic development and execution of growth and marketplace-efficiency initiatives. Manages investments, budgets, stakeholder alignment, data analysis, operational blockers, performance metrics, and program improvements. Translates complex quantitative findings into action plans, owns initiatives end to end, and drives operational excellence across cross-functional teams.

Lead multiple underground metalliferous mining projects across Queensland, overseeing safety, contract delivery, profitability, workforce planning, compliance, client relationships, and operational performance. Mentor Project Managers and site leadership teams, support tenders and mobilisations, manage resources, and drive continuous improvement across mining operations.

Leads regional operations by analyzing business trends, developing operational and analytical products, identifying scalable improvements, and managing complex cross-functional projects. The role partners with Product, Legal, Policy, Community Operations, and other teams to influence roadmaps, diagnose operational issues, improve customer experiences, and deliver business growth in an ambiguous, fast-paced environment.

Own ANZ compliance operations for Uber’s earner platform, including AI and automation initiatives, regulatory process design, onboarding compliance, dashboards, executive reporting, vendor management, and cross-functional stakeholder alignment. Lead compliance programs end to end, from business-case development and operational planning through execution, measurement, and optimization. Translate evolving gig-economy regulations into scalable processes while using data analysis and reporting to improve safety, compliance, and operational efficiency.

Own strategies and campaigns to acquire, engage, and retain Uber delivery partners. Build business cases, launch and optimize experiments, develop product-led growth solutions, and support external partnerships. Collaborate with Product, Marketing, Finance, Marketplace, and other stakeholders to address local market needs, expand supply, reduce churn, and improve long-term engagement through data-driven and creative approaches.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Leads housing operations across tenancy services, asset management, and community development. Manages teams, budgets, KPIs, compliance, stakeholder relationships, recruitment, service delivery, and continuous improvement while supporting positive outcomes for tenants and communities.

Manage trustee operations for warehouse and term deals, including settlement, interest calculations, discrepancy investigations, bond registers, PPSA registrations, AML/KYC support, client onboarding, data maintenance, billing coordination, and payment-team backup. Build client and service-provider relationships, support compliance systems, and contribute to operational projects. The role requires strong organization, communication, process management, attention to detail, and financial-services experience.

Oversee national Defence logistics operations across warehousing, distribution, and support functions. Lead operational teams, manage resources and budgets, ensure compliance and readiness, improve processes and service delivery, and resolve escalated issues with Defence and internal stakeholders. The role supports surge activities, short-notice taskings, and mission-critical deliveries while maintaining contractual performance, safety, and service continuity.

Manage sales operations for the government business, including bid management, tender submissions, sales forecasting, commission frameworks, contract management, procurement panels, and commercial negotiations. Partner with Sales, Legal, Commercial, Product, and senior leadership teams to improve processes, governance, and business performance. Translate commercial data into actionable insights while supporting ICT and cybersecurity services sales to Federal Government customers.

Leads governance, policy, compliance, risk management, gift operations, and process improvement within university Advancement Services. Oversees gift acceptance controls, donor administration, legal engagement, assurance activities, and operational excellence initiatives while partnering with senior stakeholders across Legal, Finance, Risk, and Advancement. Manages teams and drives organisational change in a regulated environment.

Manage commercial strategy and operational excellence for Vacheron Constantin across Australia and New Zealand. Responsibilities include driving wholesale sales performance, managing retailer relationships, optimizing product assortments and inventory, preparing sales and operational reports, maintaining business-system data integrity, and coordinating with regional and global teams. The role requires strong luxury-sector experience, analytical capability, stakeholder management, and proficiency with Excel, Power BI, SAP, or similar systems.

Leads legal operations advisory engagements for corporate legal departments, advising senior stakeholders on operating model transformation, process improvement, legal technology, AI, change management, and service delivery. Manages project scoping, planning, implementation, and client deliverables; facilitates workshops and presentations; develops solutions and research; supports business development; and guides junior team members. Requires strong analytical, data visualization, communication, and client relationship skills.