Top Operations Manager Jobs in Sydney

Own strategies and campaigns to acquire, engage, and retain Uber delivery partners. Build business cases, launch and optimize experiments, develop product-led growth solutions, and support external partnerships. Collaborate with Product, Marketing, Finance, Marketplace, and other stakeholders to address local market needs, expand supply, reduce churn, and improve long-term engagement through data-driven and creative approaches.

Own ANZ compliance operations for Uber’s earner platform, including AI and automation initiatives, regulatory process design, onboarding compliance, dashboards, executive reporting, vendor management, and cross-functional stakeholder alignment. Lead compliance programs end to end, from business-case development and operational planning through execution, measurement, and optimization. Translate evolving gig-economy regulations into scalable processes while using data analysis and reporting to improve safety, compliance, and operational efficiency.

Supports APAC Data Centre Capital Markets leadership through executive administration, strategic operations, Salesforce data integrity, process improvement, marketing initiatives, event coordination, reporting, financial administration, and cross-functional project delivery. The role also promotes team culture, onboarding, knowledge sharing, and consistent adoption of JLL systems and procedures across the region.

Leads marketing operations across APAC markets, overseeing planning, budgeting, forecasting, pipeline management, campaign performance, reporting, and process improvement. Partners with regional and global marketing, sales, and business teams to drive revenue growth, improve operational efficiency, implement automation and AI, and deliver actionable insights. The role also builds scalable playbooks, manages stakeholders and vendors, coordinates business reviews, and mentors junior marketing operations staff.

Supports APJ sales operations through forecasting, territory and resource planning, data management, reporting, and performance insights. Partners with sales leadership and cross-functional teams to improve processes, systems, deal effectiveness, and revenue optimization. Manages adoption of operational tools, reporting systems, and sales processes while identifying improvement opportunities through data and root-cause analysis. Requires strong commercial acumen, communication, organizational skills, and experience with Salesforce and business intelligence tools.

Lead risk operations by analyzing business trends, identifying operational improvements, building analytical products, and translating insights into scalable product and support solutions. Manage complex cross-functional projects, influence product roadmaps, monitor critical metrics, identify patterns, and escalate issues affecting customers globally. Collaborate with Product, Legal, Community Operations, Policy, and other stakeholders in an ambiguous, fast-paced environment.

Leads operations across multiple campervan depots, coaching supervisors, enforcing SOPs, monitoring KPIs, improving customer service and operational performance, and coordinating with central operations, Finance, and HR. The role manages fleet availability, team performance, depot consistency, and operational excellence, requiring hands-on leadership, vehicle driving, weekend availability, and a willingness to commute to the Botany depot.

Manages media investment operations across GMi processes and data intelligence activities. Responsibilities include reconciliation, reporting, stakeholder coordination, agency onboarding and training, vendor relationship management, invoice and renewal oversight, user access administration, and operational process improvement. The role supports finance, agency partners, media vendors, and research partners while ensuring accurate, compliant, and timely investment operations.

Leads day-to-day NSW transport operations, overseeing planning, fleet utilization, compliance, safety, service quality, budgets, customer relationships, subcontractors, and team performance. Drives continuous improvement, monitors transport assets and maintenance, supports commercial growth, and ensures compliance with Chain of Responsibility, NHVR, fatigue, mass management, and food safety requirements.

Lead store operations at MECCA Green Hills by managing stock processes, stocktakes, visual merchandising and promotional setups. Train, mentor and motivate the operations team, maintain store standards, audit inventory, and support achievement of KPIs while delivering a strong team member experience.

Lead healthcare warehousing and distribution operations, managing teams, customer relationships, service performance, safety, compliance, financial outcomes, and continuous improvement. The role oversees day-to-day resources, KPI achievement, on-time delivery, stakeholder engagement, and adherence to Chain of Responsibility, HSE, TGA, ISO, and Poisons Licence requirements. The manager will also develop employees, resolve operational issues, improve processes, and deliver operational efficiencies.

Manages workplace operations across Arcadis offices in Australia, ensuring consistent user experience, facilities standards, compliance, health and safety, supplier performance, and service quality. Leads internal teams and outsourced providers, manages workplace contracts and supply chains, oversees budgets exceeding $0.5 million, coordinates audits and communications, and supports workplace projects. Acts as the country escalation point and partners with regional and global workplace teams, directors, unions, work councils, and enabling functions.

Manages customer success operations by developing processes, tracking KPIs, analyzing customer data, optimizing the customer journey, coordinating cross-functional account planning, maintaining feedback loops, and training customer success teams. The role focuses on improving customer satisfaction, retention, operational efficiency, and value realization through data-driven strategies and collaboration with sales, account managers, and technical account managers.

Lead revenue strategy and operations across ANZ by improving forecasting, pipeline management, target setting, commissions, CRM governance, reporting, and commercial processes. Partner with commercial leadership and cross-functional teams to analyze funnel performance, identify growth opportunities, strengthen operating cadences, automate workflows, and build scalable revenue practices using Salesforce and related tools.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Coordinate marketing campaigns, programs, and initiatives across Australia and New Zealand. Manage timelines, dependencies, stakeholders, marketing processes, dashboards, KPI tracking, reporting, governance, and continuous improvement. Partner with regional, business, external, and marketing teams to ensure resources and deliverables are aligned and delivered on time while improving marketing effectiveness and demonstrating impact.

Serves as the APAC Expansion business operations partner for Sales leadership. Diagnoses operational challenges, analyzes business performance and field feedback, develops recommendations, manages operational rhythms, and drives cross-functional issues through resolution. The role supports planning, segmentation, coverage models, policy development, and leadership decision-making while partnering with Revenue Operations, Marketing, Customer Success, IT, and Finance.

Leads Northern Trust’s Australia fund accounting and unit pricing operations, managing subordinate team leads and staff. Oversees performance, staffing, training, controls, compliance, risk management, budgeting, service delivery, and operational priorities. Acts as a subject-matter expert and escalation point for clients and stakeholders, supports automation and systems improvements, and drives cross-functional process enhancements, efficiency, and strategic execution.

Lead global People Operations across Australia, the UK, and the US for a 140-person company. Responsibilities include shaping people strategy, managing the People team, advising executives, overseeing recruitment, supporting organisational design and talent reviews, ensuring HR compliance, and using workforce data to improve performance. The role also owns OKR processes, leadership development, talent initiatives, and company-wide AI training and enablement.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Leads legal operations advisory engagements for corporate legal departments, advising senior stakeholders on operating model transformation, process improvement, legal technology, AI, change management, and service delivery. Manages project scoping, planning, implementation, and client deliverables; facilitates workshops and presentations; develops solutions and research; supports business development; and guides junior team members. Requires strong analytical, data visualization, communication, and client relationship skills.

Leads Event Travel and Events operations across Australia and supports APAC growth. Responsibilities include managing teams, overseeing complex events and group travel programs, resolving escalated client and operational issues, improving processes and service quality, managing resources and risks, ensuring compliance, and driving commercial performance, profitability, and client satisfaction.

The Senior Analyst for Sales Strategy & Operations will partner with Sales Leadership to enhance the sales process, drive business insights, optimize operations using AI, and lead the annual planning for sales. This role demands strategic thinking, problem-solving skills, and proficiency in sales technologies.

Supports the COO through calendar and meeting management, travel coordination, briefing preparation, action-item follow-up, and selective meeting representation. Coordinates cross-functional work with department heads, manages COO-sponsored projects, tracks budgets and vendor relationships, runs all-hands meetings, supports internal communications, and improves operational processes and documentation. The role requires discretion, strong organisation, proactive follow-through, and confidence working with senior leadership in a fast-paced animation studio.