Top Operations Manager Jobs in Sydney

Leads recruitment and People Operations across the full employee lifecycle, from attraction and onboarding through mobility and offboarding. Manages and develops a high-performing team, improves processes through automation and AI, and uses Workday, reporting, KPIs, and employee insights to enhance service delivery. The role also oversees workforce planning, stakeholder and vendor relationships, compliance, change initiatives, and continuous operational improvement.

Lead hands-on IT operations across Microsoft 365, Azure, endpoints, identity, networking, automation, cybersecurity, backup, disaster recovery, and business continuity. Administer cloud services, resolve complex escalations, improve support processes, automate repetitive tasks, manage patching and technology lifecycles, maintain documentation, support ISO 27001 compliance, and guide IT support activities. Collaborate with business leaders to ensure secure, reliable, scalable technology services.

Leads housing operations across tenancy services, asset management, and community development. Manages teams, budgets, KPIs, compliance, stakeholder relationships, recruitment, service delivery, and continuous improvement while supporting positive outcomes for tenants and communities.

Manage commercial strategy and operational excellence for Vacheron Constantin across Australia and New Zealand. Responsibilities include driving wholesale sales performance, managing retailer relationships, optimizing product assortments and inventory, preparing sales and operational reports, maintaining business-system data integrity, and coordinating with regional and global teams. The role requires strong luxury-sector experience, analytical capability, stakeholder management, and proficiency with Excel, Power BI, SAP, or similar systems.

Leads G Adventures’ Oceania tour operations, overseeing regional strategy, budgets, suppliers, staffing, quality, safety, compliance, incident management, and customer experience. Manages remote teams and tour staff, develops operational processes, supports product and inventory planning, negotiates with suppliers, monitors performance, and drives continuous improvement. The role also represents the company with tourism stakeholders and participates in regional travel, supplier inspections, industry events, and emergency-response rotation.

Supervise and coach Team Leaders, oversee client service-level agreements, manage financial and operational performance, and drive continuous improvement. Responsibilities include staffing, performance management, reporting, client relationship management, employee development, corrective actions, and cross-functional collaboration with HR, Training, Quality, Workforce Management, and Talent Acquisition teams.

Lead security operations across multiple high-profile client sites in Huntingwood, managing approximately 80 security personnel. Responsibilities include client and stakeholder management, operational performance monitoring, incident response, site audits, risk assessments, compliance, service delivery, and staff coaching and development.

Supports APAC Data Centre Capital Markets leadership through executive administration, strategic operations, Salesforce data integrity, process improvement, marketing initiatives, event coordination, reporting, financial administration, and cross-functional project delivery. The role also promotes team culture, onboarding, knowledge sharing, and consistent adoption of JLL systems and procedures across the region.

Manage daily treasury operations, cash positions, liquidity, settlements, cash-flow forecasting, treasury reporting, and Treasury Management System data. Coordinate transactional banking activities and Know Your Customer requirements with banking partners. Support treasury transformation, continuous improvement, funding activities, and effective internal and external stakeholder relationships.

Leads marketing operations across APAC markets, overseeing planning, budgeting, forecasting, pipeline management, campaign performance, reporting, and process improvement. Partners with regional and global marketing, sales, and business teams to drive revenue growth, improve operational efficiency, implement automation and AI, and deliver actionable insights. The role also builds scalable playbooks, manages stakeholders and vendors, coordinates business reviews, and mentors junior marketing operations staff.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Lead transport operations across multiple Yennora sites, overseeing safety, service delivery, financial performance, compliance, customer relationships, and continuous improvement. Manage budgets, forecasting, labor planning, P&L, KPIs, and regulatory obligations while developing operational leaders and frontline teams. Drive productivity, innovation, and strong customer outcomes across a major national transport contract.

Leads daily transport and distribution operations at a major Moorebank site. Responsibilities include safety, service delivery, customer satisfaction, budgets, forecasting, profitability, workforce planning, KPI management, compliance, stakeholder relationships, and continuous improvement. The role manages large operational teams, develops leaders, investigates service failures, and drives productivity and commercial performance.

Leads operations across multiple campervan depots, coaching supervisors, enforcing SOPs, monitoring KPIs, improving customer service and operational performance, and coordinating with central operations, Finance, and HR. The role manages fleet availability, team performance, depot consistency, and operational excellence, requiring hands-on leadership, vehicle driving, weekend availability, and a willingness to commute to the Botany depot.

Manages media investment operations across GMi processes and data intelligence activities. Responsibilities include reconciliation, reporting, stakeholder coordination, agency onboarding and training, vendor relationship management, invoice and renewal oversight, user access administration, and operational process improvement. The role supports finance, agency partners, media vendors, and research partners while ensuring accurate, compliant, and timely investment operations.

Lead store operations at MECCA Green Hills by managing stock processes, stocktakes, visual merchandising and promotional setups. Train, mentor and motivate the operations team, maintain store standards, audit inventory, and support achievement of KPIs while delivering a strong team member experience.

Manages workplace operations across Arcadis offices in Australia, ensuring consistent user experience, facilities standards, compliance, health and safety, supplier performance, and service quality. Leads internal teams and outsourced providers, manages workplace contracts and supply chains, oversees budgets exceeding $0.5 million, coordinates audits and communications, and supports workplace projects. Acts as the country escalation point and partners with regional and global workplace teams, directors, unions, work councils, and enabling functions.

Manages customer success operations by developing processes, tracking KPIs, analyzing customer data, optimizing the customer journey, coordinating cross-functional account planning, maintaining feedback loops, and training customer success teams. The role focuses on improving customer satisfaction, retention, operational efficiency, and value realization through data-driven strategies and collaboration with sales, account managers, and technical account managers.

Lead revenue strategy and operations across ANZ by improving forecasting, pipeline management, target setting, commissions, CRM governance, reporting, and commercial processes. Partner with commercial leadership and cross-functional teams to analyze funnel performance, identify growth opportunities, strengthen operating cadences, automate workflows, and build scalable revenue practices using Salesforce and related tools.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Leads Northern Trust’s Australia fund accounting and unit pricing operations, managing subordinate team leads and staff. Oversees performance, staffing, training, controls, compliance, risk management, budgeting, service delivery, and operational priorities. Acts as a subject-matter expert and escalation point for clients and stakeholders, supports automation and systems improvements, and drives cross-functional process enhancements, efficiency, and strategic execution.

Lead global People Operations across Australia, the UK, and the US for a 140-person company. Responsibilities include shaping people strategy, managing the People team, advising executives, overseeing recruitment, supporting organisational design and talent reviews, ensuring HR compliance, and using workforce data to improve performance. The role also owns OKR processes, leadership development, talent initiatives, and company-wide AI training and enablement.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.