Top Operations Manager Jobs in Sydney

Support day-to-day retail operations across Australia and New Zealand, partnering with store managers and cross-functional teams. Coordinate vendor and facilities management, assist with store openings and projects, maintain operational trackers and dashboards, analyze operational data, and support budget controls. Provide store support, training resources, and ensure operational consistency and service-level performance.

Leads revenue strategy and operations for enterprise opportunities across Australia and New Zealand. Partners with Sales and Account Management on deal strategy, customer growth, forecasting, pricing, business cases, reporting, and commercial workflows. Builds scalable tooling, playbooks, and operating mechanisms while leading cross-functional initiatives involving Product, Finance, Legal, Risk, and Operations. Improves pipeline visibility, performance insights, and execution across new business, expansion, and retention.

Lead APAC courier pricing strategy and operations by analyzing marketplace performance, building pricing and forecasting models, guiding cross-market initiatives, launching pricing products with engineering and policy teams, scaling courier supply, and balancing investment with consumer experience. The role requires strong analytical, problem-solving, cross-functional collaboration, project ownership, and communication skills in a fast-paced environment.

Manage external dispute resolution complaints and privacy requests, preparing submissions, coordinating workflows, and ensuring fair, timely regulatory outcomes. Analyze complaint trends to identify systemic risks and control gaps, provide governance reporting, improve dispute resolution processes, and collaborate with Customer Service, Credit, Fraud, Product, and external bodies. Support quality assurance, training, stakeholder engagement, and the thoughtful use of automation and AI tools.

Leads strategic development and execution of growth and marketplace-efficiency initiatives. Manages investments, budgets, stakeholder alignment, data analysis, operational blockers, performance metrics, and program improvements. Translates complex quantitative findings into action plans, owns initiatives end to end, and drives operational excellence across cross-functional teams.

Leads regional operations by analyzing business trends, developing operational and analytical products, identifying scalable improvements, and managing complex cross-functional projects. The role partners with Product, Legal, Policy, Community Operations, and other teams to influence roadmaps, diagnose operational issues, improve customer experiences, and deliver business growth in an ambiguous, fast-paced environment.

Leads and develops clinical research personnel, oversees study delivery and monitoring, manages resources and budgets, supports site feasibility and engagement, and ensures audit readiness, regulatory compliance, and adherence to GCP, ICH guidelines, and company procedures. Partners with investigators and cross-functional stakeholders to accelerate clinical programs, improve processes, address risks, and deliver studies across Australia.

Own ANZ compliance operations for Uber’s earner platform, including AI and automation initiatives, regulatory process design, onboarding compliance, dashboards, executive reporting, vendor management, and cross-functional stakeholder alignment. Lead compliance programs end to end, from business-case development and operational planning through execution, measurement, and optimization. Translate evolving gig-economy regulations into scalable processes while using data analysis and reporting to improve safety, compliance, and operational efficiency.

Own strategies and campaigns to acquire, engage, and retain Uber delivery partners. Build business cases, launch and optimize experiments, develop product-led growth solutions, and support external partnerships. Collaborate with Product, Marketing, Finance, Marketplace, and other stakeholders to address local market needs, expand supply, reduce churn, and improve long-term engagement through data-driven and creative approaches.

Leads recruitment and People Operations across the full employee lifecycle, from attraction and onboarding through mobility and offboarding. Manages and develops a high-performing team, improves processes through automation and AI, and uses Workday, reporting, KPIs, and employee insights to enhance service delivery. The role also oversees workforce planning, stakeholder and vendor relationships, compliance, change initiatives, and continuous operational improvement.

Leads housing operations across tenancy services, asset management, and community development. Manages teams, budgets, KPIs, compliance, stakeholder relationships, recruitment, service delivery, and continuous improvement while supporting positive outcomes for tenants and communities.

Oversee national Defence logistics operations across warehousing, distribution, and support functions. Lead operational teams, manage resources and budgets, ensure compliance and readiness, improve processes and service delivery, and resolve escalated issues with Defence and internal stakeholders. The role supports surge activities, short-notice taskings, and mission-critical deliveries while maintaining contractual performance, safety, and service continuity.

Manage commercial strategy and operational excellence for Vacheron Constantin across Australia and New Zealand. Responsibilities include driving wholesale sales performance, managing retailer relationships, optimizing product assortments and inventory, preparing sales and operational reports, maintaining business-system data integrity, and coordinating with regional and global teams. The role requires strong luxury-sector experience, analytical capability, stakeholder management, and proficiency with Excel, Power BI, SAP, or similar systems.

Leads G Adventures’ Oceania tour operations, overseeing regional strategy, budgets, suppliers, staffing, quality, safety, compliance, incident management, and customer experience. Manages remote teams and tour staff, develops operational processes, supports product and inventory planning, negotiates with suppliers, monitors performance, and drives continuous improvement. The role also represents the company with tourism stakeholders and participates in regional travel, supplier inspections, industry events, and emergency-response rotation.

Lead security operations across multiple high-profile client sites in Huntingwood, managing approximately 80 security personnel. Responsibilities include client and stakeholder management, operational performance monitoring, incident response, site audits, risk assessments, compliance, service delivery, and staff coaching and development.

Leads marketing operations across APAC markets, overseeing planning, budgeting, forecasting, pipeline management, campaign performance, reporting, and process improvement. Partners with regional and global marketing, sales, and business teams to drive revenue growth, improve operational efficiency, implement automation and AI, and deliver actionable insights. The role also builds scalable playbooks, manages stakeholders and vendors, coordinates business reviews, and mentors junior marketing operations staff.

Coordinate marketing campaigns, programs, and initiatives across Australia and New Zealand. Manage timelines, dependencies, stakeholders, marketing processes, dashboards, KPI tracking, reporting, governance, and continuous improvement. Partner with regional, business, external, and marketing teams to ensure resources and deliverables are aligned and delivered on time while improving marketing effectiveness and demonstrating impact.

Owns APAC marketplace reliability and product strategy for Uber Direct. Leads regional product launches, marketplace optimization, reliability governance, and cross-functional initiatives across Operations, Product, Data Science, and Finance. Builds an APAC Centre of Excellence, develops scalable playbooks, influences global investment decisions, and guides country teams on execution, commercial trade-offs, courier experience, cost efficiency, and delivery performance.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Lead transport operations across multiple Yennora sites, overseeing safety, service delivery, financial performance, compliance, customer relationships, and continuous improvement. Manage budgets, forecasting, labor planning, P&L, KPIs, and regulatory obligations while developing operational leaders and frontline teams. Drive productivity, innovation, and strong customer outcomes across a major national transport contract.

Leads daily transport and distribution operations at a major Moorebank site. Responsibilities include safety, service delivery, customer satisfaction, budgets, forecasting, profitability, workforce planning, KPI management, compliance, stakeholder relationships, and continuous improvement. The role manages large operational teams, develops leaders, investigates service failures, and drives productivity and commercial performance.

Leads operations across multiple campervan depots, coaching supervisors, enforcing SOPs, monitoring KPIs, improving customer service and operational performance, and coordinating with central operations, Finance, and HR. The role manages fleet availability, team performance, depot consistency, and operational excellence, requiring hands-on leadership, vehicle driving, weekend availability, and a willingness to commute to the Botany depot.

Leads APJ MDR operations within a global 24/7 security service. Responsibilities include managing team leads and analysts, ensuring staffing and service-level performance, overseeing triage and investigation quality, handling escalations and major incidents, developing operational readiness, improving workflows through data and automation, and coordinating with threat intelligence, detection engineering, incident response, product, engineering, and customer-facing teams.

Manages media investment operations across GMi processes and data intelligence activities. Responsibilities include reconciliation, reporting, stakeholder coordination, agency onboarding and training, vendor relationship management, invoice and renewal oversight, user access administration, and operational process improvement. The role supports finance, agency partners, media vendors, and research partners while ensuring accurate, compliant, and timely investment operations.

Lead store operations at MECCA Green Hills by managing stock processes, stocktakes, visual merchandising and promotional setups. Train, mentor and motivate the operations team, maintain store standards, audit inventory, and support achievement of KPIs while delivering a strong team member experience.