Top Customer Success Manager Jobs in Sydney

The Customer Success Manager acts as a strategic advisor, fostering relationships, optimizing customer experiences, and driving account growth while advocating customer needs internally.

The Associate Customer Success Manager oversees customer accounts, ensures product usage and value realization, and resolves escalated issues effectively.

As a Customer Success Manager, you'll manage client relationships, drive customer satisfaction, identify growth opportunities, and collaborate with various teams to ensure successful outcomes for assigned clients.

The Customer Success Manager at TELUS Health manages SME client accounts, driving growth through excellent service, consultative support, and contract negotiations related to Employee Assistance Programs.

The Customer Success Manager will build strategic relationships with APAC customers, guiding them in utilizing AI products effectively while maximizing value and addressing their objectives.

Manage customer retention and renewals for a portfolio of enterprise clients, ensuring alignment to business priorities and driving account expansion through strategic partnerships.

As a Customer Success Manager, you will oversee renewals and retention of enterprise customers in APAC, collaborating with sales to drive account expansion and customer value. You will build trusted relationships and lead Executive Business Reviews to align customer needs with Staffbase capabilities.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring satisfaction, fostering relationships, achieving renewal targets, and identifying upsell opportunities.

The Customer Success Manager will develop strong relationships with clients, ensuring satisfaction and maximizing ROI through support and account management.

The Customer Success Manager drives long-term customer success through services that align with customer business goals, facilitates cross-functional execution of success plans, maintains relationships, and mitigates risks for Autodesk customers.

The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.

Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.

Partner with Sales to drive product adoption and retention for recruitment customers. Use data to identify growth and retention risks, deliver training/workshops, consult on recruitment strategy, and feed customer insights to Product and Commercial teams to maximise customer value.

The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.

Drive long-term customer success and retention for small-to-mid customers by owning onboarding, adoption, health monitoring, training (Zoom/in-person), risk mitigation, upsell growth, stakeholder relationships, feedback to product teams, and monthly KPI achievement.

The Customer Success Manager will drive the adoption and success of AI solutions for legal customers, ensuring they realize measurable outcomes and maintain strong relationships for renewals and expansions.

As a Customer Success Manager at Vanta, you'll guide startup customers in their security and compliance journeys, ensuring satisfaction and retention through expert support and proactive engagement.

As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.

The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.

Serve as strategic partner for ANZ enterprise clients, driving platform adoption, leading executive business reviews, managing commercial lifecycles (renewals/expansions), advocating client needs to Product/Engineering, and proactively mitigating churn.

The Customer Success Manager II will manage a portfolio of SMB, MM, or ENT accounts, focusing on building relationships, driving platform adoption, and minimizing churn, while providing operational and product guidance.

The Senior Customer Success Manager acts as a strategic advisor to enterprise customers, ensuring they achieve business outcomes through Genesys Cloud, while enhancing customer retention and satisfaction.

As a Senior Customer Success Manager, you will engage clients, ensure they maximize value from our technology, and act as a strategic advisor to enhance customer satisfaction.

The role involves managing client relationships, developing success plans, ensuring product adoption, and presenting metrics to stakeholders while mitigating churn risks.

As a Senior Customer Success Manager, you will develop strategic relationships with tier 1 and 2 customers, monitor performance metrics, and ensure customer satisfaction by delivering measurable value.