Top Customer Success Manager Jobs in Sydney

The Customer Success Manager at Cority will manage post-sales relationships, drive platform adoption, maintain customer satisfaction, and advise clients on business needs. This role involves building relationships across client levels, training users, and collaborating with internal teams to enhance customer experiences. The CSM will also analyze customer data and identify upsell opportunities, ensuring client success and health over time.

The Customer Success Manager will drive product adoption and growth in ANZ by educating clients on SEEK's offerings. Responsibilities include organizing training sessions, analyzing customer data for insights, and managing relationships with internal teams to enhance product awareness and engagement.

As a Corporate Customer Success Manager, you will work collaboratively with assigned customers to build success plans, monitor key performance indicators, and provide insights on new features. This role involves establishing trusted relationships, translating product usage data into actionable advice, and working cross-departmentally to resolve integration issues, while mentoring junior CSMs.

The Customer Success Manager at Boomi will work closely with IT leaders and technical teams to aid in implementing, optimizing, and adopting Boomi's Enterprise platform. Responsibilities include developing success plans, ensuring platform adoption, providing strategic guidance, managing customer relationships, and delivering business reviews while leveraging technical acumen.

The Customer Success Manager is responsible for understanding client needs, ensuring optimal use of Insider's technology, and maintaining a trusted relationship. They work with clients to develop strategies to achieve their goals and provide feedback to improve services and products.

As a Senior Customer Success Manager, you will manage customer relationships, ensuring successful usage of Zuora's platform, enhancing customer satisfaction and success through onboarding, technical support, and strategic planning. You will engage with customers at all levels and proactively address any potential risks to ensure retention.

The Customer Success Manager at SmartRecruiters will enhance client relationships and drive successful outcomes for enterprise accounts. They will ensure product adoption, provide strategic guidance, conduct health checks, and identify upsell opportunities while advocating for customers' needs.

As a Customer Success Manager at Education Perfect, you will manage relationships with schools, driving product adoption and maximizing engagement with the Essential Assessment platform. You will onboard new users, provide training, address customer queries, and contribute to improving educational outcomes in Numeracy and Literacy. This role emphasizes building rapport with educators and utilizing customer insights for ongoing improvement.

As an Associate Customer Success Manager, you will provide product expertise, coordinate customer communications, manage client accounts, handle escalations, and support project management efforts while facilitating renewal and expansion initiatives.

As an Associate Customer Success Manager, you will provide product expertise and platform training to clients, manage account communications, and handle customer escalations. You will also coordinate project management tasks and support commercial efforts, ensuring high-quality customer service within a collaborative team environment.

As a Customer Success Manager at AfterShip, you will manage existing accounts, oversee client onboarding, conduct business reviews, resolve technical issues, and ensure customer satisfaction. You will drive client retention and growth by acting as a trusted advisor while collaborating with cross-functional teams globally.

The Customer Success Manager at TELUS Health builds trusted advisor relationships with clients, driving engagement with the TELUS Health solution. Responsibilities include ongoing business reviews, performance monitoring, and fostering client advocacy. The role involves collaborating with internal partners for operational improvements and managing client engagements through strategic planning and product insights.

The Senior Technical Customer Success Manager will act as the primary post-sales contact for customers, handling technical, product, and support inquiries. Responsibilities include onboarding customers, driving product adoption, managing renewals, and ensuring customer satisfaction while advocating for their needs. This role requires strong communication and project management skills within a technical context.

The Commercial Customer Success Manager will develop and maintain strategic relationships with commercial customers, guiding them through their journey with Workato. Responsibilities include advising on onboarding and implementation, measuring success with executive sponsors, troubleshooting customer issues, and providing analysis for product decisions.

The Customer Success Manager will manage a portfolio of mid-sized customers, focusing on growth, retention, and profitability. They'll build strong relationships, track market activity, and collaborate with technical and operations teams to deliver exceptional customer experiences in the SaaS and cloud services space.

The Client Success Manager will ensure clients derive the maximum value from Shutterstock's products. Responsibilities include guiding clients through onboarding, maintaining client relationships, monitoring usage patterns, and resolving client issues. The role emphasizes customer retention, upselling opportunities, and collaborative feedback relay to internal teams.

The Customer Success Manager at Education Perfect will engage with schools to foster relationships, drive product adoption, support renewals, and provide trainings. This role involves understanding client needs, delivering online and in-person sessions, maintaining CRM data, and collaborating internally to enhance the product and customer satisfaction.