Top Customer Success Manager Jobs in Sydney

The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.

The Customer Success Manager at Smartly manages customer accounts, drives marketing excellence, collaborates with teams, and develops vertical expertise in social advertising.

Own the post-sale lifecycle for named accounts: onboarding, AI adoption, value delivery, renewals and expansion. Run hands-on AI workshops, develop success plans and playbooks, build internal champions, conduct business reviews with senior stakeholders, partner with AEs on growth, and share customer insights with Product. Help define and scale Customer Success at Notion. Role requires in-person attendance on three anchor days in Sydney.

The Senior Customer Success Manager builds relationships with strategic customers, ensuring adoption and satisfaction, while identifying upsell opportunities and driving customer success outcomes.

The Customer Success Manager will build relationships with customers, manage subscriptions and renewals, and drive a customer success strategy to grow recurring revenue.

As a Customer Success Manager, you'll ensure customers maximize value from Qwilr through onboarding, account management, and effective engagement, aiming to reduce churn and identify growth opportunities.

Responsible for the post-sales relationship with strategic customers, focusing on adoption, renewals, expansion, and product expertise. Establish Customer Success processes in a new region and drive value realization for clients.

The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.

Manage a portfolio of high-potential creators to drive onboarding, activation, and retention. Design onboarding flows, track health (NRR, engagement), preempt churn, optimize lifecycle playbooks, and collaborate with Product and Marketing to improve customer outcomes and KPIs.

The Customer Success Manager will oversee relationships with a portfolio of customers, ensuring their successful onboarding and use of social media tools, driving user adoption and advocating for customer needs through regular engagement and insights reporting.

As a Customer Success Manager, you'll manage a portfolio of mid-market customers, driving adoption and value realization through structured success plans and AI capabilities, while ensuring retention and effective communication.

The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.

The Customer Success Manager ensures adoption, satisfaction, and retention for OpenSpace customers through onboarding, support, and communication while managing a portfolio of mid-market and enterprise accounts.

The Customer Success Manager oversees account management, ensures client satisfaction through relationship-building, manages renewals, and collaborates with internal teams for optimal product usage.

Manage a portfolio of commercial clients, drive customer success, act as a procurement advisor, and partner closely with product and engineering teams to ensure satisfaction and adoption of Zip's platform.

Own post-sale lifecycle for hundreds of customers: drive adoption, triage technical issues, build repeatable workflows, advocate product improvements, collaborate with product and sales, and enable scaled self-serve and expansion while delivering high-touch support when needed.

The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.

Manage a portfolio of new and existing customers to drive adoption, retention, and expansion at scale. Own onboarding, success planning, stakeholder engagement, coach champions, identify upsell opportunities, collaborate with Support and Product, and use digital CS tools to meet retention and revenue targets.

As a Customer Success Manager, you'll guide clients to adopt and maximize the value of Harvey's AI solutions, manage client relationships, and ensure customer satisfaction through training, documentation, and process creation.

Manage enterprise customer relationships to maximize retention and value. Onboard clients, provide product training and web-based support, develop success plans, document interactions in CRM, collaborate with account managers, resolve issues, and relay product feedback to inform improvements.

Manage day-to-day service delivery for a portfolio of managed-service customers, own SLA performance and reporting, lead onboarding and QBRs, drive satisfaction, retention, renewals, escalations, and identify service improvements to support lifecycle growth.

The Customer Success Manager will manage customer relationships post-sale, drive adoption, ensure renewals, identify expansion opportunities, and lead success initiatives.

Lead the customer relationship lifecycle for major healthcare clients, ensuring successful implementation, adoption, and commercial outcomes while building executive partnerships and managing cross-functional coordination.

The Customer Success Manager will engage with military and governmental agencies in South Korea and ANZ, ensuring customer satisfaction and retention while integrating Planet's geospatial data into their workflows.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.