Top Customer Success Manager Jobs in Sydney

As a Customer Success Manager, you will manage customer relationships and ensure customer satisfaction. Responsible for maximizing ROI in the Workiva platform, you will develop customer success plans, advocate internally for customers, and collaborate with multiple teams to promote customer adoption and retention.

As a Senior Customer Success Manager at Qualtrics, you will drive customer adoption of the platform, enhance client relationships, and deliver tailored solutions that maximize client value. You'll leverage your technical expertise and collaborative skills to ensure successful client outcomes and act as a key point of escalation for complex issues.

The Principal Customer Success Manager at PagerDuty builds strong executive relationships, helping customers accelerate their digital journey by guiding their use of PagerDuty products. This role involves risk identification, adoption planning, business reviews, and acting as a trusted advisor to enhance customer value and satisfaction.

The Customer Success Manager at Genesys is focused on establishing long-term relationships with customers by advising them on achieving their customer experience goals. This role includes managing customer portfolios, understanding business value drivers, ensuring product adoption, conducting reviews, and collaborating with various functions within Genesys to support customer onboarding and retention.

The Associate Customer Success Manager manages a portfolio of clients, driving growth and maintaining relationships through excellent customer service, consultative support, and contract negotiations. Key responsibilities include achieving revenue targets, responding to client inquiries, executing contracts, coordinating with internal teams, and managing quality assurance and CRM system updates.

As a Customer Success Manager at TELUS Health, you will build trusted advisor relationships with clients, drive employee engagement and wellness through strategic planning, conduct business reviews, monitor performance, advocate for clients, and manage renewal processes. Your role is vital in enhancing customer experiences and establishing high levels of customer advocacy.

The Customer Success Manager at Duck Creek Technologies will manage and develop customer accounts while acting as the primary contact for clients. Responsibilities include fostering relationships, assisting with the software delivery lifecycle, facilitating customer meetings, and ensuring customer success through education and support.

The Executive Customer Success Manager ensures strong client relationships with HSI’s enterprise clients, focusing on account growth and customer retention. Responsibilities include leading account meetings, developing Customer Success Plans, managing account retention, and providing product demonstrations to enhance upsell opportunities.

The Customer Success Manager is responsible for onboarding, enabling customers, and driving retention and growth for Elsevier's solutions. Key responsibilities include relationship building, delivering tailored value stories, supporting sales teams, identifying upsell opportunities, training customers, and collaborating cross-functionally within the organization.

The Customer Success Manager is responsible for understanding client needs, ensuring optimal use of Insider's technology, and maintaining a trusted relationship. They work with clients to develop strategies to achieve their goals and provide feedback to improve services and products.

The Customer Success Manager at SUSE is responsible for fostering strong relationships with enterprise customers, ensuring they gain value from SUSE's Open Source Infrastructure solutions. This role involves creating tailored Customer Success Plans, collaborating with internal teams, managing customer journeys, and driving product adoption and satisfaction.

As a Client Success Manager, you will lead client onboarding, manage relationships, and execute project plans for an all-in-one banking software platform. You will develop tools and processes to support client understanding and scalability while ensuring clear communication and collaboration with various stakeholders.

The Customer Success Manager will build strong client relationships, ensure customer success with Yotpo products, and drive customer growth and satisfaction by consulting on eCommerce strategies. This role requires understanding customer pain points, providing tailored solutions, and collaborating with internal teams to enhance the client experience.

The Senior Technical Customer Success Manager will act as the primary post-sales contact for customers, handling technical, product, and support inquiries. Responsibilities include onboarding customers, driving product adoption, managing renewals, and ensuring customer satisfaction while advocating for their needs. This role requires strong communication and project management skills within a technical context.

As a Customer Success Manager at Yotpo, you'll build partnerships with clients, ensuring they receive value and ROI from Yotpo's services. You'll manage multiple client relationships, analyze account performance, and identify optimization points. Your role will focus on renewing annual clients and delivering additional solutions based on their needs.

The Customer Success Manager at Cyara will be responsible for ensuring enterprise customers receive value from solutions throughout their lifecycle, managing customer relationships, and delivering insights for improvement. They will also oversee program management, organize client meetings, and identify new revenue opportunities.

As a Customer Success Manager, you'll partner with customers in the Higher Education sector, build relationships, understand customer needs, drive product adoption, and collaborate with sales to enhance business outcomes. You'll advocate for customers, provide feedback, and manage engagement strategies to maximize revenue opportunities.