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Top Customer Success Manager Jobs in Sydney

Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Junior
Junior
Marketing Tech • Mobile • Software
As a Customer Success Manager, you will drive client retention, feature adoption, and customer advocacy while analyzing account health and managing relationships with clients in the SaaS industry.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
6 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager will manage customer portfolios, optimize ServiceNow value, ensure platform health, and drive resolutions on escalated issues.
Top Skills: AISaaS
Reposted 6 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Enterprise Web • Fintech • Financial Services
The Customer Success Manager will enhance client satisfaction, manage accounts, implement CRM solutions, and provide training to financial adviser clients in Australia.
Top Skills: Agile MethodologiesJIRAMorningstar ProductsOffice 365Salesforce
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Entry level
Entry level
Artificial Intelligence • Cloud • Software • Cybersecurity
Customer Success Manager is responsible for driving product attachment, managing relationships with customers, and advocating for their growth and experience.
Top Skills: Datadog
11 Days AgoSaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
Manage a portfolio of customers to drive utilization growth, engage users, and identify expansion opportunities to ensure satisfaction and retention.
Top Skills: AIData AnalysisSaaS
Reposted YesterdaySaved
In-Office
Sydney, NSW
Junior
Junior
Information Technology
The Associate Customer Success Manager manages a client portfolio, driving growth, providing customer service, and renewing contracts for Employee Assistance Programs.
Top Skills: Crm Software
Reposted 2 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
Manage relationships with non-bank lenders ensuring their success with the platform, oversee client issues, identify upsell opportunities, and facilitate cross-selling initiatives.
Top Skills: Salesforce
Reposted 6 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will act as a liaison between clients and technology, ensuring clients maximize usage of the platform, providing feedback, and developing account plans to enhance customer satisfaction.
Top Skills: Customer Data PlatformsDigital Marketing

Featured Jobs

Reposted YesterdaySaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager retains and expands construction customers, enabling cloud solution adoption and maximizing outcomes through strategic partnerships and support in utilization of ACS workflows.
Top Skills: AccAssembleBim 360Plangrid
3 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Artificial Intelligence
The Founding Customer Success Manager will drive customer retention and growth, train AI Ops users, manage enterprise portfolios, and build relationships with stakeholders.
Top Skills: AIAutomationSaaS
5 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Fintech • Software
The Associate Customer Success Manager will manage SMB customer accounts, enhance product adoption, and ensure long-term customer satisfaction through relationship-building and strategic support.
Top Skills: ExcelGoogle SheetsSalesforceSlackVitally
6 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Healthtech • Software
As a Client Success Manager, you will onboard clients, support VALD technology implementation, build relationships, and ensure client satisfaction.
Top Skills: EmailHubspotMicrosoft SuiteMicrosoft TeamsSaas ApplicationsVald Technology
6 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
AdTech • Digital Media • Marketing Tech • Analytics
The Client Success Manager at Innovid will engage with partners, drive strategic initiatives, manage accounts, mentor direct reports, and enhance client relationships to achieve their marketing goals.
Top Skills: ExcelMS OfficePowerPointSharepoint
Reposted 6 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Marketing Tech
This role involves driving product usage, managing customer relationships, facilitating training sessions, and leveraging data insights for product adoption.
Top Skills: Hr TechnologiesRecruitment Systems
Reposted 6 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Healthtech • Pharmaceutical • Manufacturing
The Customer Success Manager engages with key stakeholders in healthcare to facilitate the rollout of Connected Care products, addressing data privacy and security concerns while driving customer adoption.
Top Skills: Cloud InfrastructureData Privacy RegulationsEnterprise SoftwareInformation Security ControlsMobile Apps
Reposted 6 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Fintech • Software
The Customer Success Manager at Karbon will manage client relationships, drive customer retention and expansion, and ensure clients achieve their goals using Karbon's software.
Top Skills: B2B SaasCrm SystemsCustomer Success PlatformsGenerative Ai
12 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Customer Success Manager at Klaviyo will manage relationships with Mid Market clients, ensuring their success with the platform, and help drive revenue growth through strategic consultation and problem-solving.
Top Skills: E-Commerce PlatformsEmail Marketing PlatformsGainsightSalesforceSms Marketing Platforms
Reposted 7 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager oversees customer relationships, ensuring they achieve maximum ROI from Autodesk solutions through tailored success plans and collaboration with internal teams and partners.
Top Skills: Aeco Digital SolutionsAutodesk SolutionsB2B Customer EngagementCustomer Success Tools
10 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Customer Success Manager guides customers through onboarding and engagement, ensuring they achieve their security and compliance goals using Vanta's solutions.
Top Skills: Catalyst Cs PlatformCompliance Standards (Soc 2Custom Frameworks)GdprHipaaIso 27001Security Best PracticesUsdp
Reposted 3 Hours AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager is responsible for onboarding and supporting customers, managing relationships, ensuring satisfaction, and identifying growth opportunities in Canonical's product offerings.
Top Skills: Cloud ComputingData ApplicationsIotJIRALinux OsMigrationNetworkingSalesforceSecurityStorage
Reposted 2 Days AgoSaved
Sydney, NSW
Senior level
Senior level
Fitness • Professional Services
As a Success Partner, you will ensure client achievement through onboarding, relationship management, and support, driving measurable results and retention.
Top Skills: ExcelMs TeamsOutlookPowerPointSalesforceZoom
3 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Edtech • HR Tech • Software
The Customer Success Manager ensures customer satisfaction and success by maximizing the adoption and value of Docebo's LMS, guiding customers, managing expectations, and fostering relationships.
Top Skills: AIHr TechLearning Management System (Lms)SaaS
Reposted 12 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Healthtech • Software
As a Customer Success Manager, you'll ensure customer satisfaction from onboarding to renewal, managing SMB and mid-market customer interactions, delivering insights and driving product adoption.
Top Skills: Data AnalysisSaaS
Reposted 3 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager focuses on onboarding construction clients, optimizing product adoption, ensuring high retention rates, and driving business outcomes through strategic customer engagement.
Top Skills: Autodesk Construction CloudBim Solutions
13 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Food • Sales • Software • Travel • Hospitality
Manage customer success by ensuring adoption and retention while analyzing data to optimize customer revenue. Build relationships with clients.
Top Skills: Customer Success PlatformsData Analytics
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