Top Customer Success Manager Jobs in Sydney

The Associate Customer Success Manager oversees customer accounts, ensures product usage and value realization, and resolves escalated issues effectively.

As a Customer Success Manager, you'll drive customer growth and retention through AI-powered workflow training, develop success plans, and collaborate with senior stakeholders on value communication and expansion opportunities.

Manage customer retention and renewals for a portfolio of enterprise clients, ensuring alignment to business priorities and driving account expansion through strategic partnerships.

As a Customer Success Manager, you will oversee renewals and retention of enterprise customers in APAC, collaborating with sales to drive account expansion and customer value. You will build trusted relationships and lead Executive Business Reviews to align customer needs with Staffbase capabilities.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring satisfaction, fostering relationships, achieving renewal targets, and identifying upsell opportunities.

The Customer Success Manager will develop strong relationships with clients, ensuring satisfaction and maximizing ROI through support and account management.

The Customer Success Manager drives long-term customer success through services that align with customer business goals, facilitates cross-functional execution of success plans, maintains relationships, and mitigates risks for Autodesk customers.

The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.

Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.

The Client Success Manager is responsible for managing client relationships, ensuring value delivery, onboarding clients, and collaborating with internal teams to enhance client services.

Partner with Sales to drive product adoption and retention for recruitment customers. Use data to identify growth and retention risks, deliver training/workshops, consult on recruitment strategy, and feed customer insights to Product and Commercial teams to maximise customer value.

The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.

Drive long-term customer success and retention for small-to-mid customers by owning onboarding, adoption, health monitoring, training (Zoom/in-person), risk mitigation, upsell growth, stakeholder relationships, feedback to product teams, and monthly KPI achievement.

As a Customer Success Manager at Vanta, you'll guide startup customers in their security and compliance journeys, ensuring satisfaction and retention through expert support and proactive engagement.

As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.

The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.

Serve as strategic partner for ANZ enterprise clients, driving platform adoption, leading executive business reviews, managing commercial lifecycles (renewals/expansions), advocating client needs to Product/Engineering, and proactively mitigating churn.

The Customer Success Manager II will manage a portfolio of SMB, MM, or ENT accounts, focusing on building relationships, driving platform adoption, and minimizing churn, while providing operational and product guidance.

The Customer Success Manager will drive the adoption and success of AI solutions for legal customers, ensuring they realize measurable outcomes and maintain strong relationships for renewals and expansions.

Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.

The Customer Success Manager will build strategic relationships with APAC customers, guiding them in utilizing AI products effectively while maximizing value and addressing their objectives.

The Senior Customer Success Manager acts as a strategic advisor to enterprise customers, ensuring they achieve business outcomes through Genesys Cloud, while enhancing customer retention and satisfaction.

Manage and grow customer relationships for Athos Commerce's search, merchandising, and personalization SaaS. Drive onboarding, adoption, retention, renewals and expansion, provide training and support, analyze usage data for insights, and represent customer feedback to internal teams to improve product and reduce churn.

The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.

The Senior Customer Success Manager will manage post-sales activities for enterprise accounts, ensuring value realization from Dialpad products through relationship-building and support.