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Top Customer Success Manager Jobs in Sydney

YesterdaySaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The role involves engaging C-suite executives, guiding complex transformations, implementing customer success plans, and leveraging AI technologies to enhance client value and retention.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
2 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager at Smartly manages customer accounts, drives marketing excellence, collaborates with teams, and develops vertical expertise in social advertising.
Top Skills: Ai-Powered Advertising TechnologyDigital AdvertisingMedia Platforms
8 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.
Reposted YesterdaySaved
Hybrid
Sydney, NSW
Mid level
Mid level
Cloud • eCommerce • Information Technology • Cybersecurity
As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.
Top Skills: Analytics ToolsCrm ToolsCustomer Success Platforms
Reposted YesterdaySaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Mid level
Mid level
Logistics • On-Demand
The Customer Success Manager ensures customer satisfaction throughout their lifecycle by managing relationships, providing support and training, and analyzing key metrics to enhance business outcomes.
Top Skills: Data Analysis ToolsSevenrooms Platform
Reposted YesterdaySaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.
Reposted 4 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Fintech • Financial Services
The Customer Success Manager will lead the customer and retentions team, drive utilisation and repeat business, and foster strong relationships within broker networks. This role is focused on improving team performance, coaching sales techniques, and contributing to overall customer value and revenue.
Reposted 4 Days AgoSaved
Hybrid
Sydney, NSW
Entry level
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software
The Customer Success Manager at Yotpo will drive client engagement and success by providing strategic guidance, fostering relationships, and optimizing eCommerce solutions.
Top Skills: Ai-Powered SolutionsEcommerceShopify
Reposted 5 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.
Top Skills: AISaaS
Reposted 6 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Software
The Customer Success Manager (CSM) ensures high-value customers achieve ROI from the Signature Success Plan, handling accountability, advisory roles, and proactive engagement with technical and business stakeholders.
Top Skills: AISalesforce
Reposted 7 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Software
The Customer Success Manager supports Salesforce Signature customers by managing their day-to-day experience, ensuring value delivery, and developing strong relationships with stakeholders across multiple levels and departments.
Top Skills: Salesforce
7 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Consulting
As a Customer Success Manager, you will manage customer engagement from onboarding to project delivery, ensuring successful outcomes and stakeholder satisfaction through effective communication and performance reporting.
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YesterdaySaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Mid level
Mid level
Aerospace • Big Data • Greentech • Hardware • Social Impact
The Customer Success Manager will engage with military and governmental agencies in South Korea and ANZ, ensuring customer satisfaction and retention while integrating Planet's geospatial data into their workflows.
Top Skills: ArcgisGisGoogle Earth EngineQgisRemote Sensing
Reposted YesterdaySaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II will manage a portfolio of SMB, MM, or ENT accounts, focusing on building relationships, driving platform adoption, and minimizing churn, while providing operational and product guidance.
Top Skills: AIHrisPayroll
Reposted 11 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Information Technology • Software
The Client Success Manager oversees client accounts from onboarding to renewal, ensuring high-quality service and alignment with internal priorities while driving improvements in client satisfaction and account health.
Reposted 11 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.
Top Skills: AICustomer Data PlatformDigital Marketing
14 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Brand Champion ensures marketers gain value from brand health data, onboarding customers, driving renewals, and translating insights for product improvements.
Top Skills: Google WorkspaceHubspotNotionSubskribeVitally
Reposted 14 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.
Top Skills: AICommunication ToolsCustomer Relationship Management (Crm) SoftwareData Analytics
Reposted 15 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager will build relationships with law firms, ensure customer engagement, manage renewals, and identify growth opportunities.
Top Skills: Salesforce
Reposted 5 Days AgoSaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Mid level
Mid level
Edtech • Software
Manage assigned customer accounts for AccessIt Library to drive adoption, satisfaction, retention, and renewals. Act as primary customer contact, use Salesforce to track engagement, coordinate cross-functional resources, resolve escalations, identify upsell opportunities, run outreach and events, and influence product roadmap through customer feedback.
Top Skills: Accessit LibrarySalesforce
15 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud
As a Customer Success Manager, you will guide customers through their identity journey, develop strategies for growth, ensure customer satisfaction, and collaborate with various teams to address customer needs and enhance product adoption.
Top Skills: Okta
Reposted 16 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology
The Customer Success Manager at TELUS Health manages SME client accounts, driving growth through excellent service, consultative support, and contract negotiations related to Employee Assistance Programs.
Reposted 19 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Consulting
The Customer Success Manager will build relationships with customers, manage subscriptions and renewals, and drive a customer success strategy to grow recurring revenue.
Top Skills: Cloud TechnologiesIaasSaaS
Reposted 9 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.
Top Skills: HrisPayroll SystemsSaaS
21 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology • Consulting
The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.
Top Skills: CloudSap S/4Hana
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