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Top Customer Success Manager Jobs in Sydney

Reposted 3 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Productivity • Software
As a Customer Success Manager, you'll drive customer growth and retention through AI-powered workflow training, develop success plans, and collaborate with senior stakeholders on value communication and expansion opportunities.
Top Skills: AINotion
Reposted 6 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
As a Customer Success Manager at Airwallex, you'll guide SME customers in maximizing the platform's value through engagement, education, and support, fostering long-term relationships and boosting revenue.
Top Skills: LookerOutreachSalesforce
Reposted 6 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Manage customer relationships in a post-sale context for Cloudflare's Enterprise clients, ensuring satisfaction and retention while advocating for customer needs with internal teams.
Top Skills: Application SecurityComputer NetworkingNetwork SecuritySaaS
Reposted 7 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Manager oversees customer accounts, ensures product usage and value realization, and resolves escalated issues effectively.
Top Skills: Ai ToolsSaaS
20 Days AgoSaved
Easy Apply
Remote or Hybrid
Sydney, NSW
Easy Apply
Junior
Junior
HR Tech • Information Technology • Software
The Customer Success Manager for SMB focuses on driving customer success through product adoption and engagement while representing the voice of the customer internally.
Top Skills: Salesforce
15 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Junior
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
Manage a large portfolio of SMB accounts by enhancing adoption and value realization. Conduct onboarding, community events, and collaborate with cross-functional teams to improve customer success.
Top Skills: Ai ToolsChurnzeroGongSalesforce
25 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures customers gain maximum value from SailPoint products, managing relationships, monitoring account usage, and facilitating renewals while enhancing customer satisfaction and loyalty.
Top Skills: GainsightSalesforceServicenowTableau
Reposted 3 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager will build relationships with clients, providing tailored guidance, mentoring colleagues, and acting as a bridge between customers and internal teams to ensure customer success and gather feedback.
Top Skills: Crm SoftwareGainsightSalesforce
Reposted 4 Hours AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Cloud • eCommerce • Information Technology • Cybersecurity
As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.
Top Skills: Analytics ToolsCrm ToolsCustomer Success Platforms
Reposted YesterdaySaved
In-Office
Sydney, NSW
Mid level
Mid level
Consulting
The Client Success Manager is responsible for managing client relationships, ensuring value delivery, onboarding clients, and collaborating with internal teams to enhance client services.
Reposted 2 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.
4 Days AgoSaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Mid level
Mid level
Software
Serve as strategic partner for ANZ enterprise clients, driving platform adoption, leading executive business reviews, managing commercial lifecycles (renewals/expansions), advocating client needs to Product/Engineering, and proactively mitigating churn.
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Reposted 9 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Security • Cybersecurity
The Senior High Touch Customer Success Manager ensures customers receive value from Proofpoint's products, maximizing renewals and addressing their needs through strategic engagement and advocacy.
Top Skills: CybersecurityData CommunicationEmailEnterprise SecurityNetworking
Reposted 10 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.
Top Skills: AISaaS
2 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
HR Tech • Software
Own end-to-end lifecycle for enterprise customers—adoption, value realization, renewals, and expansion. Develop success plans, manage renewals, mitigate risk, drive product adoption, and build executive relationships to demonstrate ROI.
Top Skills: Salesforce,Servicenow,Sap,Workday,Customer Success Platforms
Reposted 2 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Mid level
Mid level
Information Technology
The Customer Success Manager will drive the adoption and success of AI solutions for legal customers, ensuring they realize measurable outcomes and maintain strong relationships for renewals and expansions.
Top Skills: AILegal Software Solutions
Reposted 11 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you will drive customer onboarding, develop success plans, review usage data, and advocate for customers while collaborating with various teams.
Reposted 12 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.
Top Skills: AICommunication ToolsCustomer Relationship Management (Crm) SoftwareData Analytics
Reposted 13 Days AgoSaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
The Customer Success Manager will build strategic relationships with APAC customers, guiding them in utilizing AI products effectively while maximizing value and addressing their objectives.
Top Skills: AIAPIsMl
Reposted 15 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager drives long-term customer success through services that align with customer business goals, facilitates cross-functional execution of success plans, maintains relationships, and mitigates risks for Autodesk customers.
8 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • eCommerce • Software
Manage and grow customer relationships for Athos Commerce's search, merchandising, and personalization SaaS. Drive onboarding, adoption, retention, renewals and expansion, provide training and support, analyze usage data for insights, and represent customer feedback to internal teams to improve product and reduce churn.
Top Skills: Javascript,Html,Css,Shopify
Reposted 8 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.
Top Skills: HrisPayroll SystemsSaaS
19 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology
As a Customer Success Manager, you will oversee renewals and retention of enterprise customers in APAC, collaborating with sales to drive account expansion and customer value. You will build trusted relationships and lead Executive Business Reviews to align customer needs with Staffbase capabilities.
Top Skills: GainsightSalesforce
19 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology
Manage customer retention and renewals for a portfolio of enterprise clients, ensuring alignment to business priorities and driving account expansion through strategic partnerships.
Top Skills: GainsightSaaSSalesforce
Reposted 20 Days AgoSaved
Hybrid
Sydney, NSW
Entry level
Entry level
Consumer Web • eCommerce • Marketing Tech • Retail • Software
The Customer Success Manager at Yotpo will drive client engagement and success by providing strategic guidance, fostering relationships, and optimizing eCommerce solutions.
Top Skills: Ai-Powered SolutionsEcommerceShopify
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