Top Customer Success Manager Jobs in Sydney

Reposted 7 Hours AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The role involves engaging C-suite executives, guiding complex transformations, implementing customer success plans, and leveraging AI technologies to enhance client value and retention.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager at Smartly manages customer accounts, drives marketing excellence, collaborates with teams, and develops vertical expertise in social advertising.
Top Skills: Ai-Powered Advertising TechnologyDigital AdvertisingMedia Platforms
Reposted 3 Days AgoSaved
Easy Apply
In-Office or Remote
Sydney, NSW
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Logistics • Software
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, ensure measurable outcomes, and advocate for customer needs while collaborating across teams.
Top Skills: Ai ToolsChurnzeroGongSalesforce
7 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll drive client renewals, provide strategic guidance, and advocate for customers while managing key accounts and ensuring alignment with the broader team.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
YesterdaySaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform, guiding clients on best practices and ensuring satisfaction through strategic relationships and workshops.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitVersion Control
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.
3 Days AgoSaved
Remote or Hybrid
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Customer Success Manager at ServiceNow will manage enterprise accounts, overseeing post-sale engagements, building relationships, and driving customer success strategies through internal orchestration.
Top Skills: AISaaSServicenow
Reposted 7 Hours AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology • Consulting
The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.
Top Skills: CloudSap S/4Hana
YesterdaySaved
In-Office
Sydney, NSW
Senior level
Senior level
Automation
Responsible for the post-sales relationship with strategic customers, focusing on adoption, renewals, expansion, and product expertise. Establish Customer Success processes in a new region and drive value realization for clients.
Top Skills: CatalystChurnzeroGainsightSalesforce
Reposted YesterdaySaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Customer Success Manager will operationalize Generative AI for marketing teams, designing workflows, embedding technology, and demonstrating ROI for enterprise clients.
Top Skills: Data AnalyticsGenerative AiLarge Language Models (Llms)Marketing TechnologySaaS
3 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Digital Media • Marketing Tech • Social Media • Software • Analytics
The Customer Success Manager will oversee relationships with a portfolio of customers, ensuring their successful onboarding and use of social media tools, driving user adoption and advocating for customer needs through regular engagement and insights reporting.
Top Skills: SaaSSalesforceSocial Media
9 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Customer Success Manager, you'll manage relationships with 8-10 Enterprise customers, driving their success through implementation, utilization, and renewal processes, while collaborating with internal teams.
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5 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Cloud • Social Impact • Software
As a Customer Success Manager, you'll manage a portfolio of mid-market customers, driving adoption and value realization through structured success plans and AI capabilities, while ensuring retention and effective communication.
Top Skills: BlackbaudRaiser'S Edge Nxt
Reposted 5 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.
7 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Software
Manage a portfolio of commercial clients, drive customer success, act as a procurement advisor, and partner closely with product and engineering teams to ensure satisfaction and adoption of Zip's platform.
Top Skills: B2B SaasClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
9 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager, you'll guide clients to adopt and maximize the value of Harvey's AI solutions, manage client relationships, and ensure customer satisfaction through training, documentation, and process creation.
Top Skills: CatalystSalesforce
9 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Big Data • Marketing Tech • Analytics
The Customer Success Manager will maintain high customer satisfaction, lead success events, enhance client adoption of Experian solutions, and develop trusted advisor relationships through workshops and strategy sessions.
Top Skills: Marketing TechnologyMS OfficeSalesforce
Reposted 9 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Fintech • Financial Services
The Customer Success Manager will lead the customer and retentions team, drive utilisation and repeat business, and foster strong relationships within broker networks. This role is focused on improving team performance, coaching sales techniques, and contributing to overall customer value and revenue.
10 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Digital Media • Information Technology • Software • Design
The Customer Success Manager will build relationships with public sector stakeholders, drive adoption and retention, use data for impact stories, and collaborate with other teams to support customer needs.
2 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Productivity • Software • Cybersecurity
The Customer Success Manager will manage customer relationships post-sale, drive adoption, ensure renewals, identify expansion opportunities, and lead success initiatives.
Top Skills: Cloud SecurityEbpfSaaS
Reposted 5 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Aerospace • Big Data • Greentech • Hardware • Social Impact
The Customer Success Manager will engage with military and governmental agencies in South Korea and ANZ, ensuring customer satisfaction and retention while integrating Planet's geospatial data into their workflows.
Top Skills: ArcgisGisGoogle Earth EngineQgisRemote Sensing
Reposted 15 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Software
Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.
Top Skills: AICRMHubspot
Reposted 15 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.
Top Skills: AICustomer Data PlatformDigital Marketing
16 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Customer Success Manager will engage with enterprise clients, foster relationships, reduce churn, and identify upsell opportunities while providing guidance on the Similarweb platform.
Top Skills: Digital MarketingSaaS
17 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Generative AI
As a Customer Success Manager, you will support advertisers in onboarding and growing on OpenAI's advertising platform, managing relationships, analyzing performance, and collaborating with internal teams to enhance the advertiser experience.
Top Skills: ExcelGoogle SheetsSQL
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