Top Customer Success Manager Jobs in Sydney

The Customer Success Manager at Autodesk supports customers in maximizing their investment in Autodesk solutions. Key responsibilities include managing post-sale activities, developing customer relationships, and driving account growth strategies. The CSM acts as a trusted advisor, ensuring adoption and satisfaction of Autodesk's services while collaborating with both internal teams and key customer stakeholders.

As a Customer Success Manager, you will build trusted relationships with customers, especially at the executive level, guiding them to maximize the value of Intercom's AI platform. You will drive product adoption and success, create success plans, reduce churn, and communicate customer needs internally.

The Customer Success Manager will manage a portfolio of enterprise accounts, maintain customer relationships, drive adoption and success, and collaborate with internal teams to meet customer needs. Responsibilities include conducting check-ins, monitoring customer health, onboarding new customers, and supporting upsell initiatives.

As a Customer Success Manager at Workvivo, you will enhance internal communication and employee engagement for organizations across the APAC region. Your role focuses on ensuring exceptional employee experiences and supporting the growth of global organizations, while employing Customer Success techniques and strong problem-solving skills.

As a Senior Customer Success Manager, you will manage customer relationships, ensuring successful usage of Zuora's platform, enhancing customer satisfaction and success through onboarding, technical support, and strategic planning. You will engage with customers at all levels and proactively address any potential risks to ensure retention.

The Customer Success Manager at Autodesk is responsible for driving customer engagement and adoption of Autodesk solutions, managing relationships with key accounts, and providing strategic advisory services to ensure customers achieve their business goals. This role includes maintaining account management, ensuring customer satisfaction, and collaborating with internal teams to deliver solutions and manage risks.

As a Senior Customer Success Manager at Qualtrics, you will drive customer adoption of the platform, enhance client relationships, and deliver tailored solutions that maximize client value. You'll leverage your technical expertise and collaborative skills to ensure successful client outcomes and act as a key point of escalation for complex issues.

The Senior Customer Success Manager will ensure customers maximize value from Contentful's platform, drive product adoption, and manage customer relationships in the Asia-Pacific region. Responsibilities include onboarding customers, conducting business reviews, and translating customer insights into product feedback.

The Associate Customer Success Manager manages a portfolio of clients, driving growth and maintaining relationships through excellent customer service, consultative support, and contract negotiations. Key responsibilities include achieving revenue targets, responding to client inquiries, executing contracts, coordinating with internal teams, and managing quality assurance and CRM system updates.

As a Customer Success Manager at TELUS Health, you will build trusted advisor relationships with clients, drive employee engagement and wellness through strategic planning, conduct business reviews, monitor performance, advocate for clients, and manage renewal processes. Your role is vital in enhancing customer experiences and establishing high levels of customer advocacy.

The Customer Success Manager at Autodesk Construction Solutions will work to retain and expand customer relationships, enhance product adoption, and facilitate positive outcomes for clients in the construction industry. Responsibilities include onboarding new customers, conducting business reviews, tracking account health, and collaborating with sales teams for account expansions.

The Principal Customer Success Manager leads a team of Technical Account Managers and Financial Analysts to provide exceptional customer support, mentoring team members, optimizing processes, and collaborating with leadership to enhance service quality and drive operational excellence.

As a Customer Success Manager at AfterShip, you will manage existing accounts, oversee client onboarding, conduct business reviews, resolve technical issues, and ensure customer satisfaction. You will drive client retention and growth by acting as a trusted advisor while collaborating with cross-functional teams globally.

The Customer Success Manager at SafetyCulture is responsible for managing customer relationships to ensure product adoption, retention, and advocacy. They act as trusted advisors, partnering with customers to understand their business objectives, educating them about products and features, and providing feedback to internal teams to enhance customer experience. The role also involves collaboration with the sales team to ensure renewals and identify growth opportunities.

The Customer Success Manager role involves building relationships with customers to ensure their satisfaction and support their needs post-sales. Responsibilities include onboarding, driving customer success through ROI demonstrations, identifying upsell opportunities, and conducting customer training. The role requires working closely with sales teams and stakeholders to maximize customer retention and growth.

The Customer Success Manager II is responsible for managing Mindbody’s accounts by conducting strategic reviews, developing success plans, and maintaining customer satisfaction. The role involves maximizing customer adoption, providing operational reports, and ensuring retention and growth through collaboration with various teams.

The Customer Success Manager is responsible for understanding client needs, ensuring optimal use of Insider's technology, and maintaining a trusted relationship. They work with clients to develop strategies to achieve their goals and provide feedback to improve services and products.