Top Customer Success Manager Jobs in Sydney

The Associate Customer Success Manager oversees customer accounts, ensures product usage and value realization, and resolves escalated issues effectively.

The Customer Success Manager acts as a strategic advisor, fostering relationships, optimizing customer experiences, and driving account growth while advocating customer needs internally.

The Customer Success Manager will build relationships with law firms, ensure customer engagement, manage renewals, and identify growth opportunities.

The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.

Serve as strategic partner for ANZ enterprise clients, driving platform adoption, leading executive business reviews, managing commercial lifecycles (renewals/expansions), advocating client needs to Product/Engineering, and proactively mitigating churn.

The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.

The Client Success Manager oversees client accounts from onboarding to renewal, ensuring high-quality service and alignment with internal priorities while driving improvements in client satisfaction and account health.

The Customer Success Manager II manages client accounts to ensure satisfaction and revenue growth, collaborates with teams, and coordinates onboarding and support.

The Principal Customer Success Manager handles high-value enterprise accounts, mentors the CSM team, and contributes to strategy while managing complex customer relationships.

Manage assigned customer accounts for AccessIt Library to drive adoption, satisfaction, retention, and renewals. Act as primary customer contact, use Salesforce to track engagement, coordinate cross-functional resources, resolve escalations, identify upsell opportunities, run outreach and events, and influence product roadmap through customer feedback.

Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.

As a Customer Success Manager, you'll manage client relationships, drive customer satisfaction, identify growth opportunities, and collaborate with various teams to ensure successful outcomes for assigned clients.

The Customer Success Manager at TELUS Health manages SME client accounts, driving growth through excellent service, consultative support, and contract negotiations related to Employee Assistance Programs.

The Customer Success Manager will build strategic relationships with APAC customers, guiding them in utilizing AI products effectively while maximizing value and addressing their objectives.

The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.

Manage and grow customer relationships for Athos Commerce's search, merchandising, and personalization SaaS. Drive onboarding, adoption, retention, renewals and expansion, provide training and support, analyze usage data for insights, and represent customer feedback to internal teams to improve product and reduce churn.

Manage customer retention and renewals for a portfolio of enterprise clients, ensuring alignment to business priorities and driving account expansion through strategic partnerships.

As a Customer Success Manager, you will oversee renewals and retention of enterprise customers in APAC, collaborating with sales to drive account expansion and customer value. You will build trusted relationships and lead Executive Business Reviews to align customer needs with Staffbase capabilities.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring satisfaction, fostering relationships, achieving renewal targets, and identifying upsell opportunities.

The Customer Success Manager will develop strong relationships with clients, ensuring satisfaction and maximizing ROI through support and account management.

Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.

Partner with Sales to drive product adoption and retention for recruitment customers. Use data to identify growth and retention risks, deliver training/workshops, consult on recruitment strategy, and feed customer insights to Product and Commercial teams to maximise customer value.

The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.

Drive long-term customer success and retention for small-to-mid customers by owning onboarding, adoption, health monitoring, training (Zoom/in-person), risk mitigation, upsell growth, stakeholder relationships, feedback to product teams, and monthly KPI achievement.

As a Customer Success Manager at Vanta, you'll guide startup customers in their security and compliance journeys, ensuring satisfaction and retention through expert support and proactive engagement.