Top Customer Success Manager Jobs in Sydney

The Customer Success Manager acts as a strategic advisor, fostering relationships, optimizing customer experiences, and driving account growth while advocating customer needs internally.

The Customer Success Manager II manages client accounts to ensure satisfaction and revenue growth, collaborates with teams, and coordinates onboarding and support.

The Client Success Manager oversees client accounts from onboarding to renewal, ensuring high-quality service and alignment with internal priorities while driving improvements in client satisfaction and account health.

The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.

The Principal Customer Success Manager handles high-value enterprise accounts, mentors the CSM team, and contributes to strategy while managing complex customer relationships.

The Brand Champion ensures marketers gain value from brand health data, onboarding customers, driving renewals, and translating insights for product improvements.

Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.

The Customer Success Manager will build relationships with law firms, ensure customer engagement, manage renewals, and identify growth opportunities.

As a Customer Success Manager, you will guide customers through their identity journey, develop strategies for growth, ensure customer satisfaction, and collaborate with various teams to address customer needs and enhance product adoption.

The Customer Success Manager at TELUS Health manages SME client accounts, driving growth through excellent service, consultative support, and contract negotiations related to Employee Assistance Programs.

The Customer Success Manager will build relationships with customers, manage subscriptions and renewals, and drive a customer success strategy to grow recurring revenue.

The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.

The Customer Success Manager builds client relationships, manages account retention, and seeks upsell opportunities while advocating for customer needs and insights.

The Customer Success Manager will partner with Sales to enhance product adoption and customer growth by understanding recruitment processes and creating tailored engagement strategies.

Drive long-term customer success and retention for small-to-mid customers by owning onboarding, adoption, health monitoring, training (Zoom/in-person), risk mitigation, upsell growth, stakeholder relationships, feedback to product teams, and monthly KPI achievement.

The Customer Success Manager ensures customer satisfaction throughout their lifecycle by managing relationships, providing support and training, and analyzing key metrics to enhance business outcomes.

The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.

The Customer Success Manager at Yotpo will drive client engagement and success by providing strategic guidance, fostering relationships, and optimizing eCommerce solutions.

The Customer Success Manager will lead the customer and retentions team, drive utilisation and repeat business, and foster strong relationships within broker networks. This role is focused on improving team performance, coaching sales techniques, and contributing to overall customer value and revenue.

As a Lead Customer Success Manager at HubSpot, you will oversee the customer experience for a portfolio of Enterprise-level accounts, drive product adoption, and collaborate with internal teams to ensure customer success and growth.

The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.

The Customer Success Executive will lead customer engagement and operational delivery for key enterprise clients, focusing on ensuring value realization and driving revenue growth through strong relationships and strategic alignment.

The Customer Success Manager II will manage a portfolio of SMB, MM, or ENT accounts, focusing on building relationships, driving platform adoption, and minimizing churn, while providing operational and product guidance.

The Senior Customer Success Manager acts as a strategic advisor to enterprise customers, ensuring they achieve business outcomes through Genesys Cloud, while enhancing customer retention and satisfaction.

Manage assigned customer accounts for AccessIt Library to drive adoption, satisfaction, retention, and renewals. Act as primary customer contact, use Salesforce to track engagement, coordinate cross-functional resources, resolve escalations, identify upsell opportunities, run outreach and events, and influence product roadmap through customer feedback.