Top Customer Success Manager Jobs in Sydney

Reposted 6 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager at Smartly manages customer accounts, drives marketing excellence, collaborates with teams, and develops vertical expertise in social advertising.
Top Skills: Ai-Powered Advertising TechnologyDigital AdvertisingMedia Platforms
YesterdaySaved
Remote
Sydney, NSW
Mid level
Mid level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Senior Customer Success Manager builds relationships with strategic customers, ensuring adoption and satisfaction, while identifying upsell opportunities and driving customer success outcomes.
Top Skills: CRMRocketlaneSalesforce
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
Marketing Tech • Mobile • Software
As a Customer Success Manager, you'll drive client renewals, provide strategic guidance, and advocate for customers while managing key accounts and ensuring alignment with the broader team.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
Reposted 23 Days AgoSaved
Easy Apply
In-Office or Remote
Sydney, NSW
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Logistics • Software
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, ensure measurable outcomes, and advocate for customer needs while collaborating across teams.
Top Skills: Ai ToolsChurnzeroGongSalesforce
YesterdaySaved
Hybrid
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Productivity • Sales • Software
The Senior Customer Success Manager will lead AI strategy for Enterprise and Mid-Market accounts, driving customer success through AI adoption, technical consulting, and managing strategic relationships.
Top Skills: AIB2B SaasMonday.Com Platform
YesterdaySaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Customer Success Manager oversees account management, ensures client satisfaction through relationship-building, manages renewals, and collaborates with internal teams for optimal product usage.
Top Skills: SaaSSalesforce
Reposted YesterdaySaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Software
Manage a portfolio of commercial clients, drive customer success, act as a procurement advisor, and partner closely with product and engineering teams to ensure satisfaction and adoption of Zip's platform.
Top Skills: B2B SaasClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
Reposted 3 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager, you'll guide clients to adopt and maximize the value of Harvey's AI solutions, manage client relationships, and ensure customer satisfaction through training, documentation, and process creation.
Top Skills: CatalystSalesforce
4 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Consulting
The Client Success Manager engages with clients to ensure they receive value from Gartner services, focusing on client retention, onboarding, and fostering relationships with C-level stakeholders. Responsibilities include understanding client business priorities, conducting performance reviews, collaborating with internal teams, and promoting client engagement.
7 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead the customer relationship lifecycle for major healthcare clients, ensuring successful implementation, adoption, and commercial outcomes while building executive partnerships and managing cross-functional coordination.
Top Skills: Clinical WorkflowsHospital SystemsSaaS
Reposted 9 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Software
Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.
Top Skills: AICRMHubspot
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Reposted 10 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.
Top Skills: AICustomer Data PlatformDigital Marketing
Reposted 10 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Customer Success Manager will engage with enterprise clients, foster relationships, reduce churn, and identify upsell opportunities while providing guidance on the Similarweb platform.
Top Skills: Digital MarketingSaaS
11 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Logistics • Retail
The Customer Success Manager, Enterprise will manage key relationships with enterprise accounts, ensuring customer satisfaction and driving account growth through proactive engagement and strategic planning.
Top Skills: AIMlSalesforce
11 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Software
The Customer Success Manager ensures high-value customers achieve a significant return on their investment with Salesforce's Signature Success Plan by providing guidance, managing stakeholder relationships, and addressing technical and business concerns.
Top Skills: AIMarketing CloudSaaSSalesforce
Reposted 11 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Generative AI
As a Customer Success Manager, you will support advertisers in onboarding and growing on OpenAI's advertising platform, managing relationships, analyzing performance, and collaborating with internal teams to enhance the advertiser experience.
Top Skills: ExcelGoogle SheetsSQL
Reposted 12 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Sales
The Customer Success Manager manages post-sale customer relationships, driving retention and growth by translating technical capabilities into business outcomes and coordinating with various teams.
Top Skills: AIMulesoftSalesforceWorkato
15 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Digital Media • Software
The role involves driving customer retention, product adoption, and revenue growth in a B2B SaaS environment by building strong partnerships and utilizing data-driven insights.
Top Skills: Data AnalyticsSaaS
Reposted 18 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Consulting
The Customer Success Manager will build relationships with customers, manage subscriptions and renewals, and drive a customer success strategy to grow recurring revenue.
Top Skills: Cloud TechnologiesIaasSaaS
Reposted 18 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech • Sales • Software
As a Customer Success Manager, you'll ensure customers maximize value from Qwilr through onboarding, account management, and effective engagement, aiming to reduce churn and identify growth opportunities.
Top Skills: Crm SoftwareQwilrVitally
Reposted 20 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology • Consulting
The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.
Top Skills: CloudSap S/4Hana
11 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Edtech • Software
The Partner Success Associate will manage university accounts, run training sessions, support LMS configurations, analyze adoption data, and represent FeedbackFruits in various capacities across APAC.
Top Skills: BlackboardBrightspaceCanvasLmsMoodle
21 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Automation
Responsible for the post-sales relationship with strategic customers, focusing on adoption, renewals, expansion, and product expertise. Establish Customer Success processes in a new region and drive value realization for clients.
Top Skills: CatalystChurnzeroGainsightSalesforce
Reposted 12 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Software • Business Intelligence
The Enterprise Customer Success Manager will enhance customer relationships, drive product adoption and retention, manage renewals, and advocate internally for customer needs.
Top Skills: ChurnzeroHubspot
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