Top Customer Success Manager Jobs in Sydney

Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will build relationships with customers, manage product adoption, drive upselling, and ensure customers maximize usage of Datadog's solutions.
Reposted 5 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The role involves engaging C-suite executives, guiding complex transformations, implementing customer success plans, and leveraging AI technologies to enhance client value and retention.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Sydney, NSW
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The Customer Success Manager at Smartly manages customer accounts, drives marketing excellence, collaborates with teams, and develops vertical expertise in social advertising.
Top Skills: Ai-Powered Advertising TechnologyDigital AdvertisingMedia Platforms
19 Days AgoSaved
Easy Apply
In-Office or Remote
Sydney, NSW
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Logistics • Software
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, ensure measurable outcomes, and advocate for customer needs while collaborating across teams.
Top Skills: Ai ToolsChurnzeroGongSalesforce
2 Hours AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Customer Success Manager will operationalize Generative AI for marketing teams, designing workflows, embedding technology, and demonstrating ROI for enterprise clients.
Top Skills: Data AnalyticsGenerative AiLarge Language Models (Llms)Marketing TechnologySaaS
7 Hours AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Digital Media • Information Technology • Software • Design
The Customer Success Manager will build relationships with public sector stakeholders, drive adoption and retention, use data for impact stories, and collaborate with other teams to support customer needs.
Reposted 9 Hours AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Software
The Customer Success Manager (CSM) ensures high-value customers achieve ROI from the Signature Success Plan, handling accountability, advisory roles, and proactive engagement with technical and business stakeholders.
Top Skills: AISalesforce
Reposted YesterdaySaved
In-Office
Sydney, NSW
Mid level
Mid level
Cloud • Software
The Customer Success Manager supports Salesforce Signature customers by managing their day-to-day experience, ensuring value delivery, and developing strong relationships with stakeholders across multiple levels and departments.
Top Skills: Salesforce
Reposted 5 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Software
Manage a portfolio of small-business customers to drive retention, adoption, and expansion. Build relationships, define success plans, monitor customer health, mitigate risk, collaborate cross-functionally, and use AI and data to scale impact and forecast renewals.
Top Skills: AICRMHubspot
Reposted 5 Days AgoSaved
Hybrid
Sydney, NSW
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
The Customer Success Manager will build client relationships, ensure technology adoption, and enhance service value while collaborating with teams to address customer needs and feedback.
Top Skills: AICustomer Data PlatformDigital Marketing
Reposted 5 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Information Technology • Software
The Client Success Manager oversees client accounts from onboarding to renewal, ensuring high-quality service and alignment with internal priorities while driving improvements in client satisfaction and account health.
6 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Marketing Tech
The Customer Success Manager will engage with enterprise clients, foster relationships, reduce churn, and identify upsell opportunities while providing guidance on the Similarweb platform.
Top Skills: Digital MarketingSaaS
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7 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Generative AI
As a Customer Success Manager, you will support advertisers in onboarding and growing on OpenAI's advertising platform, managing relationships, analyzing performance, and collaborating with internal teams to enhance the advertiser experience.
Top Skills: ExcelGoogle SheetsSQL
8 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Sales
The Customer Success Manager manages post-sale customer relationships, driving retention and growth by translating technical capabilities into business outcomes and coordinating with various teams.
Top Skills: AIMulesoftSalesforceWorkato
YesterdaySaved
Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will drive client success for mid-market and enterprise accounts, focusing on onboarding, retention, and ROI analysis while collaborating with internal teams to enhance service delivery.
Top Skills: HubspotMixpanelStripe
Reposted 10 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology
The Customer Success Manager at TELUS Health manages SME client accounts, driving growth through excellent service, consultative support, and contract negotiations related to Employee Assistance Programs.
Reposted 13 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Cloud • Information Technology • Consulting
The Customer Success Manager will build relationships with customers, manage subscriptions and renewals, and drive a customer success strategy to grow recurring revenue.
Top Skills: Cloud TechnologiesIaasSaaS
Reposted 4 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.
Top Skills: HrisPayroll SystemsSaaS
14 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech • Sales • Software
As a Customer Success Manager, you'll ensure customers maximize value from Qwilr through onboarding, account management, and effective engagement, aiming to reduce churn and identify growth opportunities.
Top Skills: Crm SoftwareQwilrVitally
Reposted 15 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Information Technology • Consulting
The Customer Success Manager ensures long-term customer success with SAP solutions, manages post-sales relationships, develops success plans, and collaborates with teams to drive customer satisfaction and growth.
Top Skills: CloudSap S/4Hana
8 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Natural Language Processing • Software • Conversational AI
The Customer Success Manager will manage client relationships, drive platform adoption, identify upselling opportunities, and ensure client satisfaction and retention.
Top Skills: GainsightJIRASalesforce
Reposted 21 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Cloud • eCommerce • Information Technology • Cybersecurity
As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.
Top Skills: Analytics ToolsCrm ToolsCustomer Success Platforms
Reposted 21 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.
Reposted 14 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Software
The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.
Top Skills: NeuvectorRancherSuse
Reposted 24 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Fintech • Financial Services
The Customer Success Manager will lead the customer and retentions team, drive utilisation and repeat business, and foster strong relationships within broker networks. This role is focused on improving team performance, coaching sales techniques, and contributing to overall customer value and revenue.
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