Top Customer Success Manager Jobs in Sydney
The Scale Customer Success Manager at monday.com ensures customer satisfaction and retention by building relationships, driving product adoption, and delivering value through services. Responsibilities include creating strategies for customer engagement, leveraging data to enhance customer experiences, and collaborating with various stakeholders to maximize account potential.
As a Customer Success Manager at Cloudflare, you will ensure the success of enterprise customers post-sale by managing relationships, account renewals, and satisfaction. You will collaborate with multiple teams to address customer needs and promote long-term growth while providing strategic insights and conducting formal reviews to highlight product value.
The Customer Success Manager partners with Lead Account Managers to enhance customer experiences through process optimization and digital transformation strategies, leveraging BlackLine's software. They ensure effective platform setup, facilitate training for system administrators and end-users, and guide customers on their digital transformation journeys by designing tailored roadmaps and innovative solutions.
The Customer Success Manager at Smartly is responsible for managing customer accounts, offering consultative advice on online marketing strategies, resolving advertiser issues, and nurturing client relationships. This role involves collaboration with customers and internal teams to enhance product adoption and optimize campaign performance.
Customer Success Manager role at Integral Ad Science focusing on onboarding, retaining, and growing clients in the digital advertising ecosystem. Responsibilities include managing client relationships, analyzing data, and developing strategic recommendations. Requires 2-5 years of experience in AdTech or related fields.
As a Customer Success Manager at HiBob, you will manage a portfolio of 50-80 accounts, focusing on client adoption and usage, while building strong relationships and providing solutions to help clients meet their business goals. You will also analyze data to protect revenue streams and improve client health, working closely with internal teams as a customer advocate.
As a Strategic Customer Success Manager, you will build relationships with customers to enhance product adoption and expansion of Atlassian solutions. Your role includes developing success plans, managing complex implementations, and identifying risks to ensure customer satisfaction and value realization.
The Senior Customer Success Manager will engage with Contentful customers in the Asia-Pacific region to enhance their experience with the platform, ensure alignment of value expectations, monitor customer engagement, and drive product adoption. This role requires building relationships, leading business reviews, and translating customer feedback into actionable insights for internal teams.
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The Customer Success Manager at DTN will manage the customer life cycle, driving adoption and renewals, and building strong relationships with clients. Responsibilities include conducting business reviews, collaborating with various teams, communicating client needs, and analyzing product usage for improvement.
As a Staff Customer Success Manager, you will serve as the primary contact for key customers, guiding them through onboarding, adoption, and implementation of Kong products. You will advocate for the customer's technical and business needs, manage escalations, and cultivate relationships to ensure customer satisfaction and retention.
The Customer Success Manager at TELUS Health will develop trusted relationships with clients, maintain high levels of client loyalty, and implement strategies to enhance employee engagement with TELUS Health solutions, while conducting business reviews and optimizations.
The Customer Success Manager will ensure the success of relationships with Alt-Fi Lenders by participating in implementation processes, analyzing client needs, coordinating with internal teams, managing contract renewals, and identifying opportunities for cross-selling Q2 products and services.
The Customer Success Manager at AfterShip is responsible for managing existing client accounts, leading onboarding processes, conducting business reviews, resolving technical issues, and ensuring clients maximize their value from AfterShip's services. Collaboration with global teams and a focus on retention and growth in the APAC markets are key aspects of the role.
The Associate Customer Success Manager at TELUS Health manages a portfolio of clients, driving growth and maintaining relationships by providing excellent customer service and support. Responsibilities include responding to inquiries, executing client contracts, managing renewals, conducting orientations, and using a CRM system.
The Customer Success Manager II oversees accounts with one to nine locations, focusing on retention and growth. Responsibilities include conducting strategic reviews, maximizing customer adoption, providing high-tier service, implementing success plans, and collaborating with various teams to enhance customer experiences and outcomes.
The Commercial Customer Success Manager will develop and maintain strategic relationships with commercial customers, guide them through onboarding and implementation, align with executive sponsors, deliver on revenue retention goals, troubleshoot issues, and advocate for customers' needs within Workato.
As a Customer Success Manager at Aircall, you will manage and develop customer accounts, drive growth while minimizing churn, articulate the company's value proposition, enhance customer satisfaction, and innovate customer experience processes.
The Customer Success Manager will manage a portfolio of SMB accounts, ensuring onboarding, developing relationships, providing customer training, and advocating for customer needs. The CSM will also monitor customer health metrics, engage in proactive support, and track performance KPIs to enhance customer satisfaction and retention.
The Customer Success Manager will build and maintain strong customer relationships, drive product adoption, and identify growth opportunities. Responsibilities include facilitating post-implementation transitions, monitoring customer satisfaction, providing ROI-focused guidance, and leveraging data analytics to track customer goals.
The Customer Success Manager at Boomi is responsible for ensuring the successful implementation and ongoing adoption of the company's platform. This role involves collaborating with customers to develop success plans, providing strategic guidance, building relationships, and addressing technical challenges to maximize product utilization.
The Customer Success Manager at Epsilon Retail Media will manage retailer relationships, communicate with external brands and internal teams, support campaign creation, present proposition to retailers and brands, and ensure that clients achieve their goals. The role requires strong interpersonal skills and strategic thinking to deliver results.
The Customer Success Manager will manage a portfolio of mid-sized customer accounts, focusing on growth, retention, and profitability. Responsibilities include building professional relationships, tracking market and competitor activity, and driving exceptional customer experiences in cloud and hosting solutions.
The Enterprise Customer Success Manager at Nearmap is responsible for driving customer success by ensuring high levels of engagement, satisfaction, and loyalty among Enterprise customers. This includes managing renewals, onboarding, product adoption, upselling, and conducting data analysis to optimize customer journeys.
As a Customer Success Manager at Appinio, you will manage a portfolio of clients by building relationships, supporting them in utilizing market research insights to achieve their goals, conducting workshops, monitoring customer activity, managing renewals, identifying growth opportunities, and advocating for customer feedback internally.
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
Top Sydney Companies Hiring Customer Success Managers
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