Top Customer Success Manager Jobs in Sydney

The Customer Success Manager at Skillsoft is responsible for managing a portfolio of Mid-market/Enterprise customers to ensure retention and satisfaction through onboarding, adoption, and renewal strategies. This role involves establishing productive relationships with customers, guiding them in utilizing Skillsoft solutions, and driving account growth by achieving performance indicators and delivering value.

As a Customer Success Manager, you will manage customer relationships and ensure customer satisfaction. Responsible for maximizing ROI in the Workiva platform, you will develop customer success plans, advocate internally for customers, and collaborate with multiple teams to promote customer adoption and retention.

The Customer Success Manager at HiBob will engage with executive stakeholders, manage customer accounts, and ensure clients derive value from the HR technology. This role involves identifying growth opportunities and aligning customer goals with business objectives, all while adapting to a fast-paced startup environment.

The Customer Success Manager will enhance internal communication and employee engagement, guiding customers to maximize success with Workvivo and advocating for their needs.

As a Customer Success Manager at Vanta, you will guide customers through their security and compliance journeys, focusing on onboarding, product adoption, and retention. You will collaborate with account managers, monitor customer health, and serve as their primary contact, ensuring they achieve business outcomes using Vanta's solutions.

As a Scaled Customer Success Manager, you'll engage with customers to promote deep product adoption, develop strategies, and drive implementation projects. Collaborating with Sales and R&D, you will also design processes to enhance customer interactions and experiences.

The Customer Success Manager at Workvivo will enhance employee communication and engagement for APAC organizations, ensuring exceptional employee experiences and supporting growth. Responsibilities include engaging with clients, translating technical concepts, and improving customer success strategies.

As a Customer Success Manager, you will build trusted relationships with customers, especially at the executive level, guiding them to maximize the value of Intercom's AI platform. You will drive product adoption and success, create success plans, reduce churn, and communicate customer needs internally.

As a Customer Success Manager at Workvivo, you will enhance internal communication and employee engagement for organizations across the APAC region. Your role focuses on ensuring exceptional employee experiences and supporting the growth of global organizations, while employing Customer Success techniques and strong problem-solving skills.

The Customer Success Manager at Autodesk is responsible for driving customer engagement and adoption of Autodesk solutions, managing relationships with key accounts, and providing strategic advisory services to ensure customers achieve their business goals. This role includes maintaining account management, ensuring customer satisfaction, and collaborating with internal teams to deliver solutions and manage risks.

The Customer Success Manager at Genesys is focused on establishing long-term relationships with customers by advising them on achieving their customer experience goals. This role includes managing customer portfolios, understanding business value drivers, ensuring product adoption, conducting reviews, and collaborating with various functions within Genesys to support customer onboarding and retention.

The Customer Success Manager will drive customer engagement and advocacy, managing a portfolio to enhance product activation and retention, and collaborating with the sales team to identify opportunities.

The Associate Customer Success Manager manages a portfolio of clients, driving growth and maintaining relationships through excellent customer service, consultative support, and contract negotiations. Key responsibilities include achieving revenue targets, responding to client inquiries, executing contracts, coordinating with internal teams, and managing quality assurance and CRM system updates.

As a Customer Success Manager, you'll drive customer engagement and retention, manage relationships, identify upsell opportunities, and analyze customer trends for strategic growth.

As a Customer Success Manager at TELUS Health, you will build trusted advisor relationships with clients, drive employee engagement and wellness through strategic planning, conduct business reviews, monitor performance, advocate for clients, and manage renewal processes. Your role is vital in enhancing customer experiences and establishing high levels of customer advocacy.

As a Senior Customer Success Manager, you will manage customer relationships, ensuring successful usage of Zuora's platform, enhancing customer satisfaction and success through onboarding, technical support, and strategic planning. You will engage with customers at all levels and proactively address any potential risks to ensure retention.

The Customer Success Manager will focus on revenue growth, managing relationships with existing clients and aligning solutions with their needs. Responsibilities include achieving sales quotas, collaborating with teams for customer experience, and maintaining accurate customer records using CRM systems.