Top Customer Success Manager Jobs in Sydney

23 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Digital Media • Marketing Tech • Social Media • Software • Analytics
The Customer Success Manager will oversee relationships with a portfolio of customers, ensuring their successful onboarding and use of social media tools, driving user adoption and advocating for customer needs through regular engagement and insights reporting.
Top Skills: SaaSSalesforceSocial Media
An Hour AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Software
Lead strategic development of tier 1 and 2 customers, build and maintain executive/C-level relationships, monitor KPIs and NPS, demonstrate measurable ROI, drive Net Revenue Retention, identify expansion opportunities, and collaborate with Sales on growth.
Reposted 14 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will drive client success for mid-market and enterprise accounts, focusing on onboarding, retention, and ROI analysis while collaborating with internal teams to enhance service delivery.
Top Skills: HubspotMixpanelStripe
15 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Cloud • Software • Analytics
The Customer Success Manager ensures customer satisfaction and outcomes by leveraging enterprise software, engaging with executives, tracking success metrics, and implementing retention strategies.
Top Skills: AICcaasConversational AiCrm PlatformsCustomer Success ToolsData Analysis Software
25 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Cloud • Social Impact • Software
As a Customer Success Manager, you'll manage a portfolio of mid-market customers, driving adoption and value realization through structured success plans and AI capabilities, while ensuring retention and effective communication.
Top Skills: BlackbaudRaiser'S Edge Nxt
Reposted 25 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Software
The Principal Customer Success Manager at SimCorp drives customer adoption and satisfaction by optimizing software use, managing strategic relationships, and identifying growth opportunities within clients' operational frameworks.
16 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Computer Vision • PropTech
The Customer Success Manager ensures adoption, satisfaction, and retention for OpenSpace customers through onboarding, support, and communication while managing a portfolio of mid-market and enterprise accounts.
Top Skills: CatalystGainsightSalesforce
4 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Software
As a Senior Customer Success Manager, you will guide customers through onboarding and product adoption, ensuring their long-term success and retention while collaborating with account managers and internal teams.
Top Skills: AICatalystSaaS
Reposted 18 Days AgoSaved
In-Office or Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Software • Cybersecurity
Own post-sale lifecycle for hundreds of customers: drive adoption, triage technical issues, build repeatable workflows, advocate product improvements, collaborate with product and sales, and enable scaled self-serve and expansion while delivering high-touch support when needed.
Reposted 19 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Software
The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.
Top Skills: NeuvectorRancherSuse
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Senior level
Software
The Senior Customer Success Manager will lead onboarding for Enterprise and Mid-Market clients, manage implementation plans, and ensure a smooth transition to ongoing customer support.
Top Skills: Accounting SoftwareApi IntegrationsPayroll SoftwareSaaSTimesheet Software
22 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Productivity • Software • Cybersecurity
The Customer Success Manager will manage customer relationships post-sale, drive adoption, ensure renewals, identify expansion opportunities, and lead success initiatives.
Top Skills: Cloud SecurityEbpfSaaS
9 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Software
The Senior Customer Success Manager at RecordPoint is responsible for managing enterprise customer relationships, overseeing their customer journey from pre-sale to renewal, ensuring governance and stakeholder alignment, and driving commercial outcomes through effective account management and reporting.
Top Skills: AISaaS
Reposted 9 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager acts as a strategic advisor to enterprise customers, ensuring they achieve business outcomes through Genesys Cloud, while enhancing customer retention and satisfaction.
Top Skills: Ai TechnologiesCrm PlatformsGainsightSalesforce
Reposted YesterdaySaved
Remote
Sydney, NSW
Senior level
Senior level
Software
As a Senior Customer Success Manager, you'll build strategic client relationships while providing hands-on expertise in ecommerce Search & Merchandising, driving product adoption, optimization, and delivering measurable ROI for APAC clients.
Top Skills: A/B TestingBloomreach Marketing AutomationEcommerce PlatformsSearch & Merchandising
Reposted 25 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Aerospace • Big Data • Greentech • Hardware • Social Impact
The Customer Success Manager will engage with military and governmental agencies in South Korea and ANZ, ensuring customer satisfaction and retention while integrating Planet's geospatial data into their workflows.
Top Skills: ArcgisGisGoogle Earth EngineQgisRemote Sensing
Reposted 3 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Information Technology • Other
The Senior Customer Success Manager ensures clients receive value from Tanium's solutions, managing government accounts, driving customer retention, and facilitating growth through strategic relationships and technical expertise.
Top Skills: GainsightSalesforceTanium Platform
Reposted 9 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Cloud • Security • Software • Cybersecurity
The Customer Success Manager will enhance customer experience, drive adoption of the Netskope Security Cloud platform, and build relationships with stakeholders to achieve cybersecurity goals.
Top Skills: CasbCloud SecurityCybersecurityDlpEncryption GatewaysNext Gen FirewallsProxiesSecurity OperationsSsl/IpsecSso
Reposted 22 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Software
The Senior Customer Success Manager guides customers through onboarding, product adoption, and retention strategies, ensuring successful outcomes with Vanta's security solutions while collaborating with account managers and internal teams.
Top Skills: AICatalyst
Reposted 24 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Marketing Tech • Software • Conversational AI • Generative AI
As a Senior Customer Success Manager, you'll bridge client needs with technology, ensuring optimal adoption, satisfaction and driving strategic account growth through relationship building and feedback.
Top Skills: AICustomer Data PlatformDigital MarketingWeb Concepts
17 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Security • Software
The Senior Customer Success Manager manages customer relationships for Sophos' MDR service, driving satisfaction, adoption, and business growth through regular engagement and strategic planning.
Top Skills: Sophos
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