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Top Customer Success Manager Jobs in Sydney

Reposted 11 Days AgoSaved
In-Office
Sydney, NSW
Junior
Junior
Software
As a Customer Success Manager at Vanta, you'll guide startup customers in their security and compliance journeys, ensuring satisfaction and retention through expert support and proactive engagement.
Top Skills: CatalystSaaS
12 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Cloud • eCommerce • Information Technology • Cybersecurity
As a Customer Success Manager, you'll drive customer engagement, foster account growth, minimize churn, and serve as a trusted advisor for ongoing success with cloud solutions.
Top Skills: Analytics ToolsCrm ToolsCustomer Success Platforms
Reposted 4 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Software
The Customer Success Manager at SUSE builds and maintains relationships with enterprise clients, ensuring they maximize value from SUSE's open-source solutions through tailored success plans and collaboration with internal teams.
Top Skills: NeuvectorRancherSuse
Junior
Software
As a Customer Success Manager, you will support clients using cmBuilder, build relationships, conduct check-ins, create educational content, and collect KPI data to drive customer satisfaction and growth.
Top Skills: Autodesk SuiteBimBluebeamProcoreVdc
Reposted 16 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Marketing Tech
As a Brand Champion, you ensure marketers maximize value from brand health data in Tracksuit Dashboards through customer onboarding, support, and account growth.
Top Skills: Google WorkspaceHubspotNotionSubskribeVitally
Reposted 16 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Hardware • Information Technology • Software • Sports • Wearables
The Customer Success Manager will retain and expand Mid Market Football customers in APAC, focusing on relationship-building, customer satisfaction, and upselling services.
Top Skills: Salesforce
Reposted 18 Days AgoSaved
Remote
Sydney, NSW
Junior
Junior
Fintech • HR Tech • Payments • Financial Services
As a Customer Success Manager at Deel IT, you will onboard clients, grow relationships, provide tailored support, and advocate for their needs while driving retention and revenue.
Top Skills: Endpoint SecurityItMdmSaaS
Reposted 10 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II will manage a portfolio of SMB, MM, or ENT accounts, focusing on building relationships, driving platform adoption, and minimizing churn, while providing operational and product guidance.
Top Skills: AIHrisPayroll
23 Days AgoSaved
Hybrid
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you will drive customer onboarding, develop success plans, review usage data, and advocate for customers while collaborating with various teams.
Reposted 23 Days AgoSaved
In-Office
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
Manage customer relationships, oversee onboarding and implementation, analyze customer data, and drive user engagement to minimize churn.
Top Skills: AICommunication ToolsCustomer Relationship Management (Crm) SoftwareData Analytics
YesterdaySaved
In-Office
Sydney, NSW
Expert/Leader
Expert/Leader
Software
As a Senior Customer Success Manager, you will develop strategic relationships with tier 1 and 2 customers, monitor performance metrics, and ensure customer satisfaction by delivering measurable value.
Top Skills: Demand PlanningInventory ManagementSoftware SolutionsSupply Chain Management
YesterdaySaved
In-Office
Sydney, NSW
Senior level
Senior level
Software
The Senior Customer Success Manager will manage a portfolio of corporate customers, ensuring growth and retention by fostering strategic relationships, driving value delivery, and mentoring team members while utilizing AI tools for customer health management.
Top Skills: Ai-Native ToolsCRMMarketing AutomationSaaS
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YesterdaySaved
In-Office
Sydney, NSW
Senior level
Senior level
Software
Manage a portfolio of corporate customers to drive their growth, enhance ROI from HubSpot products, and improve engagement and retention. Build relationships, mentor colleagues, and leverage data for effective customer interactions.
Top Skills: Crm PlatformsHubspotMarketing Automation ToolsSaaS
Reposted 2 Days AgoSaved
In-Office
Sydney, NSW
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager acts as a strategic advisor to enterprise customers, ensuring they achieve business outcomes through Genesys Cloud, while enhancing customer retention and satisfaction.
Top Skills: Ai TechnologiesCrm PlatformsGainsightSalesforce
25 Days AgoSaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Senior level
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
The Customer Success Manager will build strategic relationships with APAC customers, guiding them in utilizing AI products effectively while maximizing value and addressing their objectives.
Top Skills: AIAPIsMl
Reposted 3 Days AgoSaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
Manage a portfolio of enterprise customers to enhance onboarding and performance, provide strategic advice, and advocate for customer needs while monitoring product utilization and driving adoption of NICE solutions.
Top Skills: GainsightInteraction AnalyticsSalesforceServicenowWorkforce Management
Reposted 20 Days AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager II manages client relationships, addresses risks of churn, provides strategic guidance, and drives platform feature adoption to enhance customer experience.
Top Skills: HrisPayroll SystemsSaaS
Reposted 20 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Cloud • Security • Software • Cybersecurity
The Customer Success Manager will enhance customer experience, drive adoption of the Netskope Security Cloud platform, and build relationships with stakeholders to achieve cybersecurity goals.
Top Skills: CasbCloud SecurityCybersecurityDlpEncryption GatewaysNext Gen FirewallsProxiesSecurity OperationsSsl/IpsecSso
8 Days AgoSaved
Easy Apply
In-Office
Sydney, NSW
Easy Apply
Senior level
Senior level
Information Technology
The Senior Customer Success Manager will manage post-sales activities for enterprise accounts, ensuring value realization from Dialpad products through relationship-building and support.
Top Skills: CcaasContact CenterSaaSTelecommunicationsUcaas
Reposted 2 Hours AgoSaved
Remote
Sydney, NSW
Mid level
Mid level
Artificial Intelligence • Design
The Senior Customer Success Manager will own engagement, retention, and growth of key clients, ensuring value realization and technology adoption in the construction sector.
Top Skills: SaaS
2 Days AgoSaved
In-Office or Remote
Sydney, NSW
Senior level
Senior level
Healthtech • Biotech
The Senior Customer Success Manager ensures customers effectively use ARIA and Eclipse, driving adoption and integration into workflows while mentoring other team members.
Top Skills: AriaEclipse
Reposted 3 Days AgoSaved
Remote
Sydney, NSW
Senior level
Senior level
Legal Tech • Software
The Senior Customer Success Manager ensures client adoption and expansion, managing a portfolio, guiding onboarding, and developing strategies for retention and growth.
Senior level
Software
Manage the success of strategic enterprise customers in Transport and Logistics and Manufacturing, ensuring value maximization, adoption, and measurable outcomes. Build relationships, oversee retention and renewals, and provide insights to influence product direction.
Reposted 7 Days AgoSaved
Easy Apply
Remote
Sydney, NSW
Easy Apply
Senior level
Senior level
Cloud • Security • Software
As a Senior Customer Success Manager, you will lead customer onboarding, manage accounts, advocate for customer needs, and collaborate with various teams to ensure successful implementation and customer outcomes.
Top Skills: AWSAzureContainersGCPLinux
24 Days AgoSaved
Hybrid
Sydney, NSW
Senior level
Senior level
Software
The Senior Customer Success Manager will oversee the success of strategic Enterprise customers, ensuring they maximize platform value and drive measurable business outcomes while managing relationships with senior stakeholders.
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