Top Technology Jobs & Startup Jobs in Sydney

The IT Helpdesk Engineer will provide technical support to Civica employees, troubleshoot IT issues, maintain systems, and uphold service management policies.

The role involves delivering software implementation services to local government clients, analyzing processes, troubleshooting issues, and ensuring customer satisfaction with Civica's software solutions.

As a Claims Gateway Specialist Consultant, you will analyze health claims and digital payments, translating complex requirements into actionable items while ensuring compliance and efficiency in processing.

As a Staff Site Reliability Engineer at Civica, you will shape technology practices, define architecture, mentor engineers, and collaborate across teams to enhance product delivery and transition from legacy systems.

Lead and develop a Level 2-3 support team, manage high-impact escalations, analyze trends to drive service improvements, collaborate with Product/Engineering/Account teams, and support SaaS and on-premise environments to improve customer retention and satisfaction across APAC.

The Software Implementation Consultant focuses on delivering consulting and support services for Civica's software in local government settings, analyzing processes, troubleshooting issues, and enhancing customer satisfaction through effective communication and relationship building.

Develop and deliver sales enablement programs, onboarding, training assets, and sales collateral. Partner with sales, marketing, and product teams to improve capability, drive cross-sell and pipeline generation, and support a scalable GTM transformation. Manage multiple initiatives, stakeholder engagement, and performance-focused enablement activities.