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Lead AI and automation initiatives across sales and operations: identify opportunities, build business cases, translate requirements, implement AI/automation solutions (Claude, Copilot, ChatGPT), integrate with engineering and data teams, redesign workflows, measure performance, and ensure governance and responsible AI alignment.

Lead second-line risk for a regulated fintech: advise on risk across products and processes, manage incidents and breaches end-to-end, run controls assurance and testing, maintain GRC registers and reporting, lift risk maturity through frameworks and training, and embed disciplined, validated use of agentic AI across the risk lifecycle.

Provide end-to-end commercial contracting, maintain customer credit/product documentation compliant with consumer-credit regulation, translate regulatory change into operational controls, support disputes/AFCA matters, build templates/playbooks and self-serve legal capability, and use AI tools responsibly to draft, review and triage legal work.

The Senior Compliance Manager will oversee compliance operations, provide regulatory advice, manage governance, and ensure adherence to financial services obligations.

Lead identification and delivery of AI, automation, and data-driven operational improvements. Build business cases, redesign workflows, translate requirements into technical specifications, and collaborate with architects and developers on scalable integrations and APIs. Facilitate cross-functional workshops, ensure data governance, testing, and performance standards, and create repeatable processes with continuous optimisation post-launch.