Top Technology Jobs & Startup Jobs in Sydney

Provide inbound/outbound phone, chat and email support to clients and advisers; manage client relationships, produce client communications, resolve service queries, assist with adviser and dealer group administration, and escalate or liaise with internal teams as needed.

Provide technical support for HUB24's APIs and integrations: troubleshoot API requests/responses, onboard partners, assist integration delivery, improve documentation, and drive API adoption while collaborating with Product and Engineering.

Support the end-of-financial-year tax statement process by collating, analysing and converting tax statement data into tax ratios, ensuring accuracy, resolving discrepancies, liaising with fund managers and clients, maintaining documentation, reporting progress, and using tools like Jira, Confluence, SharePoint and Zendesk.

Seeking security-minded engineers to embed security across the SDLC: automate security in CI/CD, apply SAST/DAST/SCA/container scanning, secure IaC and cloud environments, support threat modelling, vulnerability management, monitoring/alerting, and compliance while partnering with Dev, Platform, Test and Cyber teams.

Design, deploy and maintain scalable cloud infrastructure (primarily GCP) using Terraform. Build and manage reusable modules, CI/CD pipelines, state management and automation. Collaborate with cross-functional teams, troubleshoot deployments, maintain documentation and participate in incident response and occasional after-hours deployments.

Write, review and publish knowledge artefacts (procedures, FAQs, guides) across SupportHUB and SharePoint. Capture SME knowledge, create image/video assets, manage content governance, optimise knowledge architecture for generative AI surfacing, and support stakeholders to build a knowledge-centric culture.

Ensure reliability, performance and scalability of platform services by designing and operating highly available systems, embedding SRE practices (observability, SLOs, error budgets), monitoring and resolving incidents, performing RCA and post-incident reviews, partnering with engineering to build resilient applications, automating deployments and participating in on-call rotation.