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This role involves delivering personalized face-to-face assistance to workers and employers, providing workers compensation advice and conducting community visits to ensure optimal recovery and return to work. Mobile Case Managers will manage their own schedules while working primarily in the field and some days from home, focusing on a specific police portfolio.

The Recovery Pathways Specialist at EML will support workers and employers with psychological injury claims by mediating workplace conflicts, facilitating access to treatment, and developing early intervention plans. The role involves collaboration with case managers and stakeholders through various communication methods to ensure timely recovery and return to work.

The Case Manager will manage a portfolio of workers' compensation claims, providing support and empathetic service to injured workers and their employers. Responsibilities include case management, delivering customer experiences, conducting claims reviews, and collaborating with stakeholders. This role requires adherence to compliance guidelines while ensuring a high level of service.