Own day-to-day IT operations across multiple offices: coordinate MSP ticketing and SLAs, provide end-user support, manage telephony (3CX), device lifecycle, onboarding/offboarding, software rollout and licensing, meeting room AV, network uplift coordination, cloud and identity administration (Azure, Entra ID), and drive process and security improvements to reduce recurring issues.

Support front-line investment teams by managing middle-office tasks: client onboarding, asset transfers, cash payments, reconciliations, account maintenance, databases/CRM updates, report preparation, and process improvements to ensure data integrity and operational efficiency.