Lead SaaS implementations for multiple customers by gathering requirements, designing and configuring solutions, coordinating configuration analysts, testing systems, supporting integrations and data migration, delivering demonstrations and training, troubleshooting issues, and guiding junior consultants. The role also supports implementation scoping, customer configuration reviews, documentation, product expertise, project methodology adherence, and post-project escalation support.

Configure Noggin software based on project deliverables and user requirements, monitor and troubleshoot system events, reproduce and document software defects, validate configuration changes, create knowledge materials, train users, and provide support. The role works closely with implementation consultants and requires accurate billable time tracking.

The International Inside Sales Representative supports the sales team by managing inquiries, preparing proposals, tracking opportunities, and conducting research to maintain a strong understanding of Silvus products and market trends.