Coordinate new product introductions and product change projects across manufacturing sites, managing timelines, critical paths, stakeholder communication, artwork, packaging, specifications, costings, sourcing, risks, SAP master data, BOMs, and pricing. Lead project meetings and support Operations and Quality teams through successful first production runs while collaborating with customers, suppliers, Finance, and internal stakeholders.

Manage an assigned customer portfolio as primary contact for enquiries, orders, amendments and post-sales issues. Support sales with quotes, reporting and pricing, liaise with supply chain and manufacturing to resolve delivery issues, maintain records in Dynamics and SAP, and conduct customer feedback/NPS to improve service.