Investigate, evaluate, negotiate, and resolve Casualty, Professional Indemnity, and Healthcare insurance claims in Australia and potentially across APAC. The role manages customer interactions, identifies complex or fraudulent claims, coordinates suppliers, ensures legal and regulatory compliance, supports reporting and administrative activities, and collaborates with underwriting, finance, actuarial, operations, and technology teams.

Senior technical and operational role managing end-to-end Accident & Health claims in Australia, including investigations, dispute resolution, TPA/vendor oversight, regulatory compliance, reporting, team leadership, and continuous improvement to ensure high-quality claims services and support to senior management.