As a Customer Success Manager, you'll manage client relationships, drive customer satisfaction, identify growth opportunities, and collaborate with various teams to ensure successful outcomes for assigned clients.

Lead the finance vertical customer success team across banks, insurance, payments and fintech. Own post-sales journey from onboarding to renewal, drive retention and expansion, build and scale CS operations and team, define value frameworks and KPIs, and partner cross-functionally to deliver measurable ROI and customer advocacy.