Owns revenue growth across ANZ public sector and utilities accounts by prospecting, managing strategic account plans, navigating complex procurement and tenders, engaging executive stakeholders, leading proposals and demonstrations, closing enterprise SaaS deals, and driving successful handoffs, renewals, and expansions with customer success and services teams.

Supports SaaS customers with invoicing, provisioning, payment processing, renewals, crediting requests, and security requirements. Owns customer interactions across email, chat, and phone while coordinating with sales, finance, legal, marketing, and security teams. Uses Salesforce, Zuora, and Ironclad to resolve inquiries, manage escalations, capture account data, and improve business processes. The role is hybrid, requiring three office days weekly, and offers growth into account management, strategy, operations, or leadership.