The Business Development Manager will engage with clients to drive business growth by identifying new opportunities, managing the sales pipeline, and fostering client relationships. The role involves delivering tailored sales presentations, negotiating contracts, and achieving sales targets while collaborating with cross-functional teams.

The Senior Director of Workforce Management at Probe CX will lead the strategic vision for optimizing workforce performance across the organization, focusing on customer experience, staff engagement, and overall performance enhancement through best-in-class workforce management practices.