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Manage a team of Technical Consultants to deliver technical accelerators for ServiceNow products, focusing on customer success and adoption.

This role entails leading customer training and user adoption initiatives, managing large-scale projects from pre-sales to successful delivery, ensuring quality content and delivery meet standards, and mentoring team members. It involves preparing deliverables, conducting workshops, project management, and developing training materials across various formats to facilitate customer success with the ServiceNow platform.

Operate and troubleshoot multi-vendor networks, validate problem descriptions, design and deploy networks based on requirements, and collaborate with teams for software code upgrades and device maintenance.

As an Associate Site Reliability Engineer, you will assist in resolving issues within the infrastructure, work on improving system reliability and performance, and contribute to automation initiatives in a collaborative environment.

As a member of the Partner Solution Consulting team, responsible for driving business with key partners and building propositions based on the ServiceNow platform. Lead solution development and positioning during partner's sales cycles, collaborate with product-line sales, and support marketing events.

Senior leadership role within the Global Technical Support organization, responsible for leading teams in the Asia Pacific & Japan region. Key responsibilities include overseeing the Australia regulated market teams, Japan & Korean Language Support teams, and geography-specific support responsibilities. Focus on ensuring exceptional customer service, compliance with regulations, and driving key business metrics and objectives.

Lead and devise sales strategies for ServiceNow's Source-to-Pay Operations solution, establish credibility, create compelling conversations, and enhance product features to meet customer needs. Share best practices and stay updated on industry trends and competitive analyses.