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The Customer Success Manager is responsible for overseeing a small group of strategic accounts, orchestrating all deliverables, ensuring customer satisfaction, and driving value for ServiceNow Impact Guided customers. They also act as the voice of the customer, manage escalations, drive innovation projects, and lead major programs and initiatives within the GEO Guided team.

As an Enablement Business Partner for ServiceNow sales enablement, responsible for establishing close business relationships with key sales leadership and stakeholders in Australia and New Zealand. Develop enablement programs aligned with business goals and track progress to achieve business outcomes. Collaborate with cross-functional teams and provide area enablement plans to align with global initiatives. Manage sales enablement events and collaborate with peers to develop best practices. Act as a trusted advisor to GTM teams for enablement.

Field Marketing Associate role at ServiceNow involves supporting marketing campaigns for the Australian and New Zealand Public Sector, creating promotional assets, utilizing data analytics for campaign performance, managing content distribution, and collaborating with various teams for project delivery.