Manage approximately 80 ANZ enterprise accounts, helping Senior Living and Manufacturing customers maximize Epicor software value. Build executive relationships, drive retention, renewals, expansion, and upsell opportunities; monitor customer health; conduct business reviews; coordinate escalations; relay feedback to Product and Engineering; and negotiate renewals. The role includes attending customer events across Australia and New Zealand and collaborating with Sales, Support, and Technical teams.

The Senior Solutions Engineer will train team members, design technical solutions, deliver client presentations, and drive sales initiatives, facilitating business growth.