Drive new business and account expansion for digital clinical and education solutions across healthcare and higher education institutions. Manage prospecting, consultative sales, negotiations, RFPs, solution design, and deal closure while engaging senior stakeholders. Develop territory and account plans, maintain Salesforce pipeline data, forecast revenue, provide market intelligence, and collaborate with technical and commercial teams. The role requires travel across domestic and international markets.

Drive retention, renewals, adoption, and account growth for Elsevier Health education solutions across academic institutions. Build relationships with university and healthcare education stakeholders, support faculty enablement, deliver product demonstrations and training, identify expansion opportunities, interpret usage data, and coordinate with Sales, Product, Marketing, Training, and Support teams.

Manage post-sales customer relationships for Elsevier solutions, leading onboarding, enablement, adoption, training, value realization, retention, renewals, and expansion. Serve as a trusted advisor, demonstrate ROI, identify upsell and cross-sell opportunities, gather customer feedback, and collaborate with Sales, Account Support, product, implementation, and training teams.