The Support Specialist is responsible for managing client analytics requests, enhancing usage of analytics solutions, performing optimization projects, and developing best practices documentation. The role requires outstanding technical skills and the ability to communicate with clients effectively to improve their investment processes.

Client Solutions Associates at FactSet begin their careers through a comprehensive development program, followed by working with clients first over the phone. They develop a wide array of skills and provide value to clients by communicating effectively, asking effective questions, and being industry experts in financial data and analytics.