Perform accurate data entry, verify and correct source documents, maintain and retrieve records, ensure inputs follow company guidelines and security protocols, and meet daily processing and quality targets while collaborating with supervisors and team members.

This role involves managing large global customer accounts, driving strategy for customer loyalty, operational excellence, and building strategic relationships through effective communication and problem-solving.

Manage end-to-end lifecycle of physical and digital records to National Archives of Australia standards: appraise, sentence, archive, digitise, QA, audit, and securely dispose records while ensuring compliance with customer protocols.