Own the NSW enterprise territory by selling Zendesk’s AI-driven service platform to Australian government agencies and nonprofits. Responsibilities include prospecting, managing proof-of-concept initiatives, leading complex multi-year sales cycles, negotiating agreements, closing strategic deals, advising C-suite stakeholders, and collaborating with product, engineering, and leadership teams. The role requires consultative selling, strong relationship-building, business-case development, and the ability to translate technical capabilities into customer and business value.

Drive new customer acquisition and expansion across the mid-market Commercial segment in WA and SA. Build consultative relationships with VP and C-level stakeholders, explain AI-powered CX and EX solutions, develop territory plans, manage sales pipelines, and collaborate with solution engineering, marketing, customer success, and leadership to close complex B2B SaaS deals.