The Customer Success Manager at Boomi is responsible for ensuring the successful implementation and ongoing adoption of the company's platform. This role involves collaborating with customers to develop success plans, providing strategic guidance, building relationships, and addressing technical challenges to maximize product utilization.

The Product Support Engineer at Boomi will provide technical assistance to customers using the Boomi Platform, troubleshoot complex integration issues, and coach other support engineers. The role involves working closely with Engineering and Product Management teams to resolve high-impact cases, requiring strong communication skills and the ability to manage customer expectations.