Top Technology Jobs & Startup Jobs in Sydney

Manage fund order services and oversee daily service delivery, production, transaction approvals, operational escalations, compliance controls, audits, regulatory changes, budgets, staffing, and team performance. Lead implementations of new funds, systems, processes, and client conversions while ensuring SLAs, accurate records, operational best practices, and suspicious activity reporting. Coach and develop staff and collaborate across shared services and business units.

Manage daily fund order operations and client delivery, ensuring accurate processing, risk oversight, KPI performance, query resolution, and adherence to SLAs. Collaborate with internal teams, outsourcing partners, and clients to resolve discrepancies and maintain service quality. Support workforce development, cross-training, process optimization, issue escalation, and operational improvement projects within fund services.

The Front Office Specialist supports customers after the implementation of financial solutions, gathering requirements, training users, resolving issues, and improving products based on client feedback. Requires extensive knowledge of investment management systems and a strong customer service focus.

Provide day-to-day front office client support for Alpha clients: triage and resolve front/middle office queries, maintain OMS and IBOR accuracy, manage SLAs, support client onboarding and change requests, use CRIMS and analytical skills, and liaise with global stakeholders to improve processes and deliverables.

Provide day-to-day investor services and transfer agency support, acting as primary contact for investor and client enquiries via phone and email. Ensure timely, accurate, and compliant responses, document interactions, meet SLAs, escalate complex issues, monitor workloads, and support continuous improvement of processes, scripts, and client servicing.

Lead and coordinate Australian legal entity governance, regulatory deliverables, and operational resiliency; implement and monitor frameworks (outsourcing, BCP, third-party risk, impact tolerances); support regulatory reporting, board/committee reporting, and cross‑functional stakeholder engagement to meet APRA/ASIC expectations.

Senior Consultants lead the implementation of Charles River Investment Management Solutions, defining client requirements and configuring applications to meet business needs. Responsibilities include training users, testing workflows, and resolving pre-live issues, all while ensuring customer satisfaction and solution ownership post-implementation.