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Designs and delivers Microsoft Dynamics 365 Finance and Supply Chain Management solutions for enterprise customers. Leads discovery sessions, presales workshops, solution architecture, RFP responses, estimates, Statements of Work, and implementation roadmaps. Advises on integrations, data, security, reporting, governance, and Microsoft technologies while partnering with consulting, delivery, and technical teams. Supports architecture assurance, commercial engagement shaping, mentoring, and practice development.

Senior Technical Business Analysts will gather and translate business requirements into technical specifications, user stories, acceptance criteria, process flows, and documentation. The role partners with product, engineering, testing, and delivery teams to support API design, integrations, system enhancements, and API-led solutions. Responsibilities include analyzing systems, data flows, dependencies, and integration requirements across Agile and SAFe environments, with emphasis on API security, cloud concepts, SQL, and complex technology ecosystems.

Provide functional support for Dynamics 365 Finance environments, resolving incidents and service requests within SLAs. Troubleshoot ExFlow and other ISV solutions, manage user access, data fixes, configuration, and period-end support. Deliver minor enhancements and continuous improvements while following ITSM processes. Collaborate with customers and technical teams to diagnose issues, translate business needs, support testing and releases, maintain documentation, and build strong customer relationships.

Lead the end-to-end response to major IT incidents, coordinating technical teams, vendors, customers, and senior stakeholders through resolution. Responsibilities include incident triage, escalation management, communications, documentation, post-incident reviews, governance, reporting, process improvement, and maintaining incident playbooks. The role also participates in an on-call roster and requires strong cross-functional leadership in complex, multi-vendor environments.

Serve as a technical escalation point within the Microsoft 365 Centre of Excellence, delivering and improving modern workplace services. Manage Microsoft 365 collaboration, communication, security, identity, and access solutions, including Exchange Online, Teams, SharePoint, OneDrive, and Azure AD. Guide customers on adoption and productivity outcomes while providing hands-on engineering expertise across authentication, email security, conferencing, and collaboration platforms.

Leads customer technology adoption by developing adoption strategies, enablement programs, training, communications, success plans, and measurable value-realization outcomes. Partners with sales, delivery, product, and vendor teams to improve technology utilization, workflow effectiveness, customer engagement, and lifecycle growth. Translates technical capabilities into business value, reports adoption insights, and supports customers using Cisco solutions.

Coordinates bid and proposal processes by gathering information, organizing documentation, writing technical content, managing internal reviews, and ensuring submissions meet specifications and deadlines. Supports the bids and sales teams with tender administration, stakeholder coordination, document control, formatting, and proposal quality checks. The role requires strong writing, organization, presentation, administrative, and Microsoft Office skills, along with experience in administrative or sales-focused work within a technical environment.

Designs, develops, integrates, tests, deploys, and supports Microsoft Dynamics 365 Finance and Supply Chain Management solutions. Builds X++ extensions, integrations, reports, workflows, data migrations, and warehouse/manufacturing capabilities. Manages Azure DevOps, LCS, environments, releases, testing, documentation, and go-live support while collaborating with functional consultants, architects, technical teams, and stakeholders across distributed Australia and New Zealand projects.

Senior D365 Supply Chain Management Functional Consultant leading workshops, solution design, configuration, integrations, data migration, testing, training, cutover, and hypercare. The role covers procurement, product information, inventory, warehousing, manufacturing, planning, distribution, costing, traceability, and stakeholder management across distributed Australia and New Zealand teams on a predominantly remote contract.

Design, implement, and optimize CyberArk Endpoint Privilege Manager solutions for enterprise clients. Assess endpoint privilege models, configure application control and privilege elevation policies, translate requirements into secure designs, create technical documentation, and support stakeholder engagement, knowledge transfer, and operational uplift.