The Customer Support Consultant (Install) provides exceptional customer service and administrative support for the installation business, handling inquiries, managing installation orders, coordinating schedules, and maintaining accurate records to ensure seamless communication between teams and customers.

As the Payroll Team Lead, you will oversee payroll for seven entities ensuring accurate processing, compliance with laws, and continuous process improvements. You will manage UKG Ready (Kronos) and lead a team, focusing on payroll cycles, compliance, and training users.

The Customer Support Consultant will provide exceptional service by answering inbound enquiries via phone, email, and live chat, focusing on meeting weekly service and sales KPIs, handling escalations, and building relationships with customers and manufacturers.