Provides customer support through telephone, email, and live chat; resolves queries, educates clients on company websites and trading platforms, communicates product information, and assists other departments. Requires strong communication, computer literacy, English fluency, teamwork, and availability to work public holidays. FX or CFD industry knowledge and additional language skills are advantageous.

Provide customer support through telephone, email, and live chat; troubleshoot queries; educate clients on the company website and trading platforms; explain products and services; and assist other departments. The role requires strong communication, English fluency, computer literacy, Microsoft Office proficiency, teamwork, and availability to work public holidays. FX and CFD industry knowledge and additional languages are advantageous.