Delivers technical data and analytics solutions for clients under supervision. Responsibilities include building data pipelines and data stores, gathering requirements, designing databases and data models, developing reports, dashboards, visualizations, and insights, analyzing diverse data sources, testing solutions, supporting UAT, and providing post-production support.

Lead hands-on IT operations across Microsoft 365, Azure, endpoints, identity, networking, automation, cybersecurity, backup, disaster recovery, and business continuity. Administer cloud services, resolve complex escalations, improve support processes, automate repetitive tasks, manage patching and technology lifecycles, maintain documentation, support ISO 27001 compliance, and guide IT support activities. Collaborate with business leaders to ensure secure, reliable, scalable technology services.