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Lead commercial growth for AP+ Acquiring by identifying and converting opportunities, managing strategic customer relationships, developing bids and pricing, executing eftpos product roadmap, analysing market and performance data, building senior stakeholder relationships, and delivering business cases and performance reporting to drive revenue, retention and long-term account value.

The Risk in Change Manager leads risk assessments for key initiatives, advises on risk impacts, enhances risk processes, and supports regulatory engagement.

Provide administrative support to the talent acquisition team: manage job adverts and recruitment inboxes, coordinate interview packs and candidate documents, produce recruitment reports and vacancy trackers, and ensure compliant, accurate, and confidential recruitment processes.

Lead end-to-end change for technology, product and business initiatives on a 12-month contract. Develop and deliver integrated change, communication, engagement and learning strategies, coach leaders and teams, build change capability, and drive continuous improvement of change practices to ensure adoption across AP+.

Lead end-to-end customer onboarding, transition and hypercare for AP+ products. Coordinate customers, schemes, internal teams and third parties to deliver compliant, timely onboarding, manage risks and issues, ensure operational readiness and handover to BAU, and drive continuous improvement in processes and customer outcomes.

Lead strategy, roadmap and lifecycle for BPAY and payments products. Define product vision, prioritise initiatives, partner with Technology, Risk, Compliance and Commercial teams, run discovery and delivery with cross-functional teams, monitor performance, build business cases, and optimise products for customer and commercial outcomes in the Australian payments ecosystem.

Lead business analysis across large, complex projects: gather and prioritise requirements, model and improve processes, evaluate solutions, facilitate workshops, support UAT and implementation, produce governance-aligned BA artifacts, mentor colleagues, and drive business readiness and change adoption.

Lead development and governance of fraud and scam analytics, modelling, measurement and decisioning. Deliver insight products, define KPIs, translate priorities into analytical requirements, advise senior stakeholders, manage vendors, and build team capability to improve risk outcomes.