Top Technology Jobs & Startup Jobs in Sydney

Supports strategic initiatives, process improvements, and operational change by gathering requirements, mapping processes, documenting business needs, coordinating testing, and assisting with project implementation. The role partners with business, technology, and project teams; facilitates workshops; manages stakeholder engagement; supports risk and governance activities; and contributes to continuous improvement, customer experience enhancements, and operational documentation.

Leads a geographically dispersed team of Financial Planners and Senior Financial Planners delivering high-quality personal financial advice. Responsibilities include coaching, performance management, workforce planning, stakeholder management, compliance oversight, technology adoption, change leadership, and continuous improvement. The role drives customer satisfaction, revenue, productivity, advice quality, risk management, and adviser capability while supporting the evolution of AIA’s advice delivery model.

Manage referral leads and provide telephone and digital sales support for life insurance, private health insurance, and financial planning products. Engage customers, assess needs, explain suitable offerings, handle inbound and outbound queries, maintain compliance, complete professional development, and collaborate across the business to support customer and business initiatives.

Supports People and Culture operations through workforce reporting, data analysis, data quality assurance, governance administration, remuneration and performance cycle support, and process improvement. The role maintains workforce and governance records, prepares reports, coordinates actions, documents procedures, and partners with stakeholders to improve operational efficiency and reporting accuracy.

Manage a portfolio of long-term income protection claims, including reviewing policy, medical, and financial information; processing payments; providing member updates; meeting timeframes; and coordinating with senior assessors and rehabilitation providers to support sustainable return-to-work outcomes.

Supports financial planners with advice administration, customer meeting preparation, research, documentation, record management, advice implementation, and annual service obligations. The role also involves customer engagement, cross-business collaboration, compliance training, legislative awareness, risk management, and maintaining timely, high-quality outcomes for clients.

Leads AIA Australia's enterprise customer marketing and communications strategy across life and health insurance. Oversees lifecycle communications, governance, customer engagement, retention, CRM and marketing automation capabilities, personalisation, consent management, and cross-functional delivery. Uses customer insights, data, journey analysis, and experimentation to improve communications and customer outcomes while ensuring regulatory, privacy, risk, and compliance standards. Builds stakeholder alignment, influences enterprise decisions, and drives continuous improvement across customer journeys.

Lead end-to-end UX and UI design strategy for complex digital products, services, and customer journeys. Partner with CX, product, technology, and senior stakeholders to shape roadmaps, improve usability and accessibility, govern design systems, and deliver scalable omnichannel experiences. Use research, data, validation, automation, and AI to simplify processes and improve customer and business outcomes. Provide hands-on design leadership, coaching, and design practice maturity within a nine-month contract.

Manage a portfolio of income protection and total permanent disability claims, ensuring timely and sustainable outcomes. Responsibilities include investigating and resolving disputes, meeting service-level agreements, managing stakeholder relationships, and preparing customer communications, including complex and adverse decision advice. Candidates need prior claims assessing experience in life, workers compensation, or health insurance, along with strong relationship management and a customer-first approach.

Serve as the primary liaison between Data Office leadership and project technical teams to coordinate requirements, track data-related dependencies, risks, and issues, promote adherence to Data Office standards, support onboarding and governance, and maintain visibility and reporting on data-related project activity.