Provides remote customer and technical support for cryptocurrency and financial services clients. Troubleshoots exchange, wallet, blockchain, and account issues; explains digital assets and security practices; manages support tickets; escalates complex problems; assists with training; and collaborates with internal teams to improve processes and products.

Analyze crypto portfolio and market data, build dashboards and reports, monitor asset performance, automate data workflows, ensure data integrity, and present actionable insights to finance, investment, and other stakeholders.

Provides remote administrative support to an accounting and business advisory team, including email and phone management, scheduling, document preparation, data entry, client record maintenance, communications, virtual office coordination, onboarding, digital filing, and meeting support. Requires strong organization, communication, confidentiality, attention to detail, independent work ability, and proficiency with office, collaboration, and cloud-based tools.