Leads Customer Strategy & Planning for New Zealand Foods, managing category business planning, S&OP forecasting, trade spend, pricing and promotional strategy, and NPD business cases. Analyzes market, shopper, customer, scan, panel, and loyalty data to develop category insights, reporting, customer strategies, range reviews, and joint business plans. Partners with supply chain, customer management, brand marketing, and finance teams.

Lead end-to-end food product development and innovation deployment across ANZ, including product and processing development, factory implementation, technical validation, risk management, compliance, claims support, artwork inputs, sustainability, and gross-margin initiatives. The role collaborates with manufacturing, R&D teams, external partners, customers, and regional stakeholders while communicating food science and technology externally and supporting digital, agile ways of working.