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Probe CX is seeking Customer Solutions Specialists who are eager to learn and possess strong communication and customer service skills. The role involves interpreting customer needs and providing suitable solutions within a fast-paced contact center environment. Employees can expect comprehensive training, ongoing development, and a positive workplace culture.

The Appointment Coordinator at Probe Group is responsible for accurately managing customer appointments, providing administrative support, ensuring system updates, collaborating with team members, maintaining quality assurance, reporting on performance metrics, liaising with clients, and performing various administrative tasks as needed.