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As a Solutions Engineer, you'll enhance our voice AI platform for enterprise customers, collaborating with sales teams and providing tailored support through technical demonstrations, documentation, and integration solutions.

Provide end-to-end technical support for enterprise and B2B customers using ElevenLabs API and ElevenAgents. Diagnose complex issues, troubleshoot integrations involving LLMs, telephony, and AI systems, communicate solutions in English, identify recurring product gaps, collaborate with engineering and product teams, and maintain clear technical documentation. The role also requires acting as a trusted technical partner while working autonomously in a fast-moving remote environment.

The Sales Development Representative will identify leads, engage in outbound sales activities, implement outreach campaigns, and collaborate with the Account Executive to optimize strategies for lead conversion and sales performance.

As a Deployment Strategist, you'll engage with clients to identify their audio AI needs, design customized solutions, and oversee their implementation, ensuring effective integration of ElevenLabs' technology.

Manage the Enterprise Deployment team’s workflow, staffing, performance tracking, recruiting coordination, onboarding, meetings, OKRs, team gatherings, and cross-functional alignment. The Chief of Staff will optimize team efficiency, thoughtfully allocate people to projects, identify performance or coverage gaps, and serve as a trusted liaison to organizational leaders. This is a fully remote global role, with London preferred.

Own compensation operations for GTM teams: design scalable processes, administer plans, manage payouts, ensure governance and compliance, build reporting and field support, and partner cross-functionally with Legal, HR, Finance, and Sales.

The role involves administering Salesforce, developing automations with Flows and Apex, and maintaining data pipelines to support revenue operations at ElevenLabs.

Lead APAC communications to build and protect ElevenLabs' regional reputation. Develop and execute regional comms strategy and creative campaigns across media, social, and events; translate global news into local narratives; manage agencies; build media and influencer relationships; support executives with interviews and speaking; identify and mitigate reputational risks; partner with cross-functional teams to enable market expansion.

Own organic growth for ElevenLabs' B2B products (Agents, API, enterprise): drive low-volume, high-intent keyword strategy, AEO, build and ship pages (including programmatic sets), create content and FAQs, measure impact tied to pipeline, and partner with growth engineers and product marketing to turn launches and customer insights into revenue-driving organic assets.

Partner with go-to-market teams to build automations, processes, dashboards, and analytics that streamline sales operations, inform experimentation, and drive revenue growth. Serve as a strategic advisor to leadership and cross-functional teams, implement end-to-end solutions, and lead reporting and KPI design.