Supports the GSO-Australia sales team by handling sales inquiries, drafting proposals and contracts, entering data in Delphi and Opera, coordinating sales trips and tradeshows, arranging appointments, tracking hosted-event attendance, and supporting corporate programs. The role ensures timely responses to leads and assists sales managers with industry events and related administrative activities.

Supports the People & Culture department through employee engagement, HR administration, recruitment, training and development, payroll and benefits support, employee relations activities, and sustainability initiatives. Serves as a first point of contact for colleagues and candidates while helping deliver a service-focused employee experience and culture across the hotel property.