Top Technology Jobs & Startup Jobs in Sydney

Design and run certification-based onboarding and enablement programs for JAPAC BDR and SMB sales teams. Create playbooks, talk tracks, sequencing, and outbound frameworks. Partner with sales leadership, RevOps, and Product Marketing to diagnose gaps, align priorities, and drive conversion, pipeline coverage, ramp time, and win rates. Lead regional enablement for product launches, competitive shifts, and campaign activations to ensure reps are prepared and consistent.

Coordinate and quality-check outsourced multi-country payroll across APAC, manage vendor relationships, validate reconciliations, ensure compliance and documentation, improve processes and automation, and manage HRIS payroll inputs (HiBob).

Serve as the final technical authority for platform behavior: investigate deep escalations, validate pre-release behavior, detect systemic incidents, drive root-cause analysis during Sev1/Sev2 events, advise Product and Engineering, build diagnostic tooling and test frameworks, mentor specialists, and support global follow-the-sun coverage.

Serve as the primary technical escalation and continuity lead for strategic legal-AI accounts: own technical blueprints, lead Sev1/Sev2 incident response, define escalation and account-health frameworks, drive adoption and enablement, coordinate cross-team resolutions, and partner with CSMs on business outcomes.

Own end-to-end resolution of enterprise and strategic customer issues for Legora's AI-native legal workspace. Develop deep product expertise across platform components, communicate technical guidance to demanding legal users, escalate with complete diagnostics, and drive product and process improvements through cross-functional collaboration. Maintain enterprise-grade handoffs across global teams.

As a Customer Enablement Specialist, you'll provide exceptional support, resolve complex issues, collaborate with various teams, and build processes for customer success.