Drive new enterprise sales in Australia while supporting existing accounts and preparing for regional expansion in APAC. Engage with clients to design tailored delivery solutions and document best practices for future growth.

Build, deploy, and operate production backend systems and integrations for enterprise retail logistics. Work directly with customers and internal product/AI teams to take features from concept to live deployments, debug logistics workflows, and extend core infrastructure across APAC.

Own investigation, resolution, and escalation of complex platform and integration issues. Monitor Datadog alerts, coordinate P1 incidents, produce actionable escalations, document known patterns, and provide overflow delivery support for enterprise customers.