Top Technology Jobs & Startup Jobs in Sydney

Manage and grow client accounts through relationship building, contract management, renewals, retention, complaint resolution, stakeholder liaison, and business development. The role includes developing customer pipelines, preparing growth strategies, ensuring service delivery meets contractual requirements, and pursuing national business opportunities. Occasional travel to regional areas is required.

Manages key customer accounts, strengthens partnerships, drives referrals and account growth, monitors service delivery and financial performance, resolves issues, and supports quality improvement. The role collaborates with operational leaders and rehabilitation consultants, provides coaching, documents customer requirements, and ensures exceptional rehabilitation outcomes. It is based in Sydney or Newcastle with occasional interstate travel.

Leads the Business Intelligence function, manages a team of five, and delivers Power BI dashboards, enterprise reporting, advanced analytics, and data solutions. Oversees data quality, governance, forecasting, budgeting, performance analysis, and BI prioritization. Partners with Finance, Operations, and executives to support commercial decisions, improve data maturity, and drive strategic outcomes. Mentors team members and promotes innovation, process improvement, and customer-focused delivery.

Lead customer service, administration, and reception teams while managing workforce planning, productivity, service delivery, escalations, and operational capacity. Use Power BI and reporting insights to improve performance, processes, and customer outcomes. Drive continuous improvement, change management, AI and automation initiatives, workflow enhancements, and stakeholder collaboration while coaching teams and fostering a high-performance culture.