Provides executive administrative support to the EGM Hospitality and GM Property Services at Crown Sydney. Responsibilities include calendar and travel coordination, meeting scheduling, correspondence, follow-ups, onboarding administration, reporting, business planning support, expense management through Concur, invoicing, and cross-team communication. The role requires strong organization, discretion, communication, prioritization, problem-solving, and proficiency with Microsoft Office and administrative systems.

Manage and grow a portfolio of premium casino guests by building long-term relationships, increasing loyalty, visitation, and revenue. Host guests at events and dining experiences, identify business development opportunities, maintain detailed CRM profiles, support targeted marketing and loyalty programs, monitor portfolio performance, and ensure regulatory, responsible gaming, AML/CTF, confidentiality, and service standards.