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The role involves providing cyber threat intelligence support to customers, improving customer satisfaction, and managing customer relationships effectively.

The Senior Threat Response Specialist will enhance detection and response capabilities, support security analysts, and contribute to knowledge sharing on threats, enabling effective threat management and response planning.

Serve as a trusted technical advisor to strategic customers, drive issue resolution and escalations, lead cross-functional efforts and product feedback, conduct health checks and trainings, manage renewal risk, and deliver quarterly onsite executive briefings to maximize platform value and customer security.